Auntie Anne's

Greg Goodwin

2023-05

So sad a once favorite place not so favorite now. Son and I stood in line with one person infront of us for at least 8 min with 6-7 people "working" two of which were in the back chowing down then once they were finished they came out licking their fingers and taking orders..... An order with a line of about 5 people impatiently waiting. I don't know that I've ever seen anyone work here that could be considered and adult with that said your crew needs some major work. Just so you're aware in just about 24 hours exactly my son and were ill of which lasted about an hour or two, my wife didn't have any any and she's fine. Maybe teach your kids there some proper food handling!

Erin Morris

2022-05

A must stop for a snack when going to the mall. I want to give 5 stars but cannot this time. No menu was visible for selection and only two types of pretzels were prepared, cinnamon sugar and plain. It was not late in the evening. Would like to have seen the menu board lit, better selection available, and more attentive staff behind the counter who were more interested in their own conversation than helping customers with their questions. Hopefully I can update my rating in the future.

Donna Jo Crawford

2023-05

I ordered cinnamon and sugar "nuggets" to take home. When I got back on the highway, took a bite and realized they were the salted ones. I can't have all that salt and had to throw them away. Tried to call back but no one answered. Big disappointment 😞.

Most HIGH

2023-11

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Stephania Fetty

2022-05

Asked about the mini dog pretzels. They told me 12 mins. So I come back and ask and they lied never did make them. Not like it was closing time either. So walked off and said they are lairs to my 3yr old and 4 yr old. They need people that actually no how to work and not lie. That is really bad business.

Quinton Brown

2023-05

Ordered pretzel dogs from door dash and they were a huge disappointment..they were burned and very soggy..tried contacting store about a refund,but no one answered. I’ve called atleast 10 times. Very unprofessional. This franchise will never see a cent from me

Tyler Leed

2021-05

As someone who travels a lot for work, and also a certified serve safe person myself I observe a lot of things when at any food establishment, I watched the lady rolling the pretzels answer the phone and go right back to rolling without changing her gloves causing cross contamination, also none of the staff were wearing hair nets, the gentleman operating the oven had a hat but the women all except 1 had very loosely tied back hair and no hair net. They were not serving wearing gloves, there is so much cross contamination in this place. I will not go back to this location, and would love to speak to there management because the employees clearly DO NOT care.

Kay Connor

2018-05

The garlic pretzels are no longer good. They now put some kind of garlic cheese powder on the pretzel - the flavor is really not good. Won't be buying any more garlic pretzels from them.

Braeden H

2022-05

Absolutely Amazing service. We were looking for something to eat in the mall and they were about to close so everything was closing down. The people at Auntie Anne’s have us stuff to eat and they were just so cool,

Shanna Miles

2023-07

Best cinnamon pretzel bites in WV

Teri Andrick

2019-05

One of my favorite stores in the mall. Excellent service and pretzels.

regan carlson

2023-05

Horrible, petty management. The manager is 19 years old and very unqualified and unprofessional.

Chrissy Miller

2023-05

Love the employees! Very kind staff.

Destini Davisson

2022-05

Ordered and paid extra for a mobile order and the entire order was wrong.

kim shaw

2023-06

Love their pretzels.

Lisa Stanley

2020-05

Love the cinnamon sugared pretzels

Grace Moreno

2018-05

The cinnamon sticks were so good i cried

studia SUDAR

2023-07

These delicious sausages in dough. Yummy

Boo Berry

2024-01

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