4.5 (201)
99 Business Park Cir, Berkeley Springs, WV 25411
(304) 258-2111
acehardware.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Joseph Erwin
2024-05
The staff of the store was fine. I am not pleased, however, that the promised $5 promotional discount did not apply to the item I bought specifically because I went there to get the promotional discount. I will not be back soon.
Rose
2023-11
This is your hometown hardware store. Everyone is always kind n helpful. A bit on the pricey side for me. They have a very good selection of Seasonal items like things for the wood stove pipes shovels buckets n lot more all the way in the back left i was just there and its alot of things for wood stove . They have building supplies woods drywall n more.Its not just a typical hardware store they shave almost everything . Plus sign up for there customer card n get free $5 for your birthday.They have dedicated tools paint dept. Also for the farmYou really should stop by and see what they have. You will be surprised.Aling with great Customer service that is hard to get these days.
Frederick Smith
2024-03
Great local place to do business with, Ben an his staff are top notch and go out of there way to help you find what your looking for. If he doesn't have it he will order it and have it asap.
Lisa Reed
2023-11
Favorite hardware store to go to. Friendly and very helpful. Great bunch of people that's for sure.
Josh Messner
2023-09
Great and knowledgeable staff. Has everything a hardware store should. Competitive prices with friendly service, hard to beat in today's world
Ross Martin
2024-02
Lots of staff to help. Large selection of tractors. Rental equipment.
Michael Cornell
2023-05
This is the third time I've been to Dawson's Home Care Center or Ace Hardware and they were very helpful had the parts and stock I was looking for and were polite and were able to answer questions I had. I will definitely shop here again when I need something and I'm in that area. Thank you so much
Jocelyn Shearer
2023-10
Great selection, knowledgeable staff, very friendly. Can't ask for much more than that! :-)
Ron Kreckman
2023-10
Excellent service, was disappointed that both equipment sales people where off on sameday and no one able to give me an price on a tractor.
Donya Gamache
2023-05
I love visiting this hardware store! They always have what I am looking for, and everyone is willing to help you!!I bought some medium duty outdoor extension cords and outdoor Christmas lights today!!
david konopka
2024-01
Sales people helpful found what I was looking for
Alex Rodgers
2023-05
Great local place to shop for a variety of home, garden, and auto needs! Friendly staff and good prices.
Sam Hartman
2023-05
The owners and workers are great nice people that always go the extra mile. They always treat you like you matter to them an they are always in a great mode. Love shopping there
Rosemary Morton
2020-05
I returned the U-Haul at truck and trailer there. The people there were very polite and friendly. They go out of their way to help you. I'd recommend Dawson to anybody who needs to rent a trailer or a truck. And it is very nice hardware store also. They carry lots of things.
Tom Brooks (The Audition Master)
2021-05
Check your receipt.Although the staff is friendly here, and you can get almost anything you need, I want to point out something I've observed since we moved to Berkeley Springs in 1999. The price at the register is not always as marked in the aisle. I'm not talking dollars per item, of course. Yesterday I bought two packs each containing three small claps, marked as $1.59. The register rang up $1.69. The gentleman walked to the shelf location with me and said, "Well, I guess the price went up." I said, "Look, I don't want to make a big deal over 20 cents, but it seems to happen here all the time." He then charged me as marked on the shelf, as he should have done.Come on, Dawson's, get your pricing synchronised.
MJ Grenier
2023-05
Lots of supplies that I would have a hard time locating at other stores. Friendly service and organized store. I’m definitely making this my go-to hardware store.
Jeffrey Watson
2023-05
I needed help finding a part for my lawnmower and a gentleman employee took me right to the part I needed. Great service is hard to come by these days but not at Dawson's Home Center!
Herman Moran
2023-05
The staff were very friendly and helpful.great place to shop.l never so much inventory.
Frank Watson
2021-05
Very helpful employees.and well knowledgeable.today 2/17/21. I visited and bought some wood pellets.just to let you know they r very expensive it costed me 75 dollars for 11 bags.tractor supply would only been 55.dollars.so just saying very expensive.
Donna Ok
2019-05
watch mail flyers for sales, for best deals!many of sales items had to be ordered from warehouse, to be picked up in a few days.some salespeople very knowledgable and helpful; others, not so much, relying on those staff who ARE knowledgable
Chad Moats
2021-05
Was looking for 120v baseboard heaters for my brother. Website said they had one in stock. I called the store and gave the item number to verify they had it. Was told they did and that they had a whole selection of 120v heaters. My brother also called to verify as it’s about a 40min drive from us. He made the drive and they only had 1 heater and it was a 240v. I don’t appreciate being lied to. Very poor customer service.
Carl W
2023-10
More expensive than tractor supply, but they had everything I needed
Melissa Stover Hickey
2014-05
I love Dawson's Home Center! Their prices are reasonable and they always have helpful, friendly employees available to help. The only reason they get 4 stars instead of 5 is that they close a bit early, but I guess that is to be expected in a small town.
iam metcash
2019-05
It's the only game in town. Hunters doesn't count as they are only placed i have EVER called whom have not a clue of what, WHAT they even sell, it is artistic almost autistic. Back to ace. Buy Craftsman tools and buy stuff from Lowe's and have a Lowe's truck deliver it then sell the same product for two to three to four times more to the people keeping you in business? Well their greed and customers. Need a rental? BANG YOU BOTH WAYS TO DROP OFF AND PICK UP.! Then tell you why when you complain, rationalize it. Smart business would say it is X amout. THEY Tell you they charge for pickup and delivery . Like no Kidding, if I couldn't get it to me I can't get it back to you if you drop it off geniuses . Ace, Craftsman and whomever else, since they got rid of John Deere or John Deere dumped them, now they're selling whatever because that's what they do, they sell whatever. The older white lady who checks you out with the glasses and the pleasant attitude the black kid and the white guy with glasses are the only Pleasant people in that entire store. Brian Xena and the old man over at The X John Deere counter they couldn't be more obtuse or less obsequious for business owners. After the first couple of visits you figure this out and only go there when you need to because the ride to Lowes is not only worth it you can go out to lunch at a real restaurant because Berkeley Springs has nothing to eat except garbage but for the Chinese restaurant.
Big AL
2019-05
I'd give this place 10 stars if I could, great customer service, very friendly, willing and wanting to help, today was my first visit and I left laughing from talking to the cashier, deffinetly getting from here over their competitors from now on!
Bob S
2022-05
This store has everything that you could want in a home center and the people are very helpful and very nice. Had a good time shopping here.
Frank M
2021-05
Prices are a little on high side but service is good people are friendly and saves me a trip to town. They have about everything just need to look or ask.
rhino tee
2021-05
Love this store. Easy, convenient, and way smaller than the big box stores. Most of the employees are very helpful and friendly. 😊🎄
Evelyn Reynolds
2018-05
Wide variety of products that are needed in a pinch can be found at Ace in Berkeley Springs. The staff are super friendly, knowledgeable and helpful. The building and the surrounding grounds are in desperate need of clean up.
Eva Morgan
2020-05
They have a little bit of everything! An absolutely fabulous hometown hardware store. The staff is knowledgeable, friendly, and wonderfully helpful! Highly recommend!
| Monday | 8 AM-5 PM |
|---|---|
| Tuesday | 8 AM-5 PM |
| Wednesday | 8 AM-5 PM |
| Thursday | 8 AM-5 PM |
| Friday | 8 AM-5 PM |
| Saturday | 8 AM-3 PM |
| Sunday | 10 AM-2 PM |
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