Augusta Auto Parts & Service

Gerald Lofthouse

2024-01

Called about getting new shocks and gas tank bands put on and was told they don't do that. I asked if they were a auto repair shop and was told yes but they don't do certain things.

Matt Rinehart

2015-05

Great service, Very knowledgeable staff. Couldn't ask for better people to work with. Some of the most honest people I've been around in a long time. They really helped me out in a pinch.

Twisted Ink

2019-05

I have been going to this place for a couple years now. They have always been good.Fair prices on parts and great service.Although they have always been good to deal with the reason I decided to leave this review today was because the younger guy working the counter went above and beyond his job.Not only was he very knowledgeable and polite but he also took the time to help me address my break problem in detail. Even coming outside to have a look and discus the options I had in going about fixing it myself.He helped me price the various parts and let me decide what I wanted to do.So many (other places) I have been try and sell you a bunch of junk or they are pushy or severely unhelpful. Not this place. They are great to deal with. Never had a bad experience at all here. Exreamly helpful and knowledgeable. I will always get my parts here for this reason. Great prices, Great service. Very helpful place I strongly recommend shopping here. 5 stars ⭐⭐⭐⭐⭐ only because they wont let me give 6 or 7. Keep up the good work guys. People notice.

John Coppock

2019-05

Parts are over priced but that’s fine I’ll pay for convenience it’s the customer service I don’t care for, came in at 5:30 they close at 6:00, needed one simple exhaust gasket to get my car back on the road the only day off I had to get this done I was told it would take too long to look through a box, I had the gasket in my hand they could have matched too, not the first time I was shrugged off I will not return nor will I recommend it to anyone. Stay away

Kattie Lilly

2016-05

Love the dog and the people in the store are nice. The person who runs the garage leaves something to be desired. First of all you have to have an appointment for an inspection which is ridicules. So after being turned away previously, I made an appointment. The mechanic was arrogant and refused to inspect my vehicle because the cover was missing on the back side of my drivers side mirror. He proceed to yank the blinker light out of the mirror and leave it dangling from my SUV and walked away and left it like that. Upon consulting the owner of this establishment about the incident the mechanic lied. The mirror and the blinker was in perfect working condition with no loose parts until he fiddled with it. Previously, as I waited I contemplated that this garage may be where I take my vehicles for repairs from now on. Not anymore. I would walk first before I gave this place my business. I will also let anyone else I know not to patronize this business.

Arthur Frey (Arthur)

2020-05

Brought my 2005 Dodge Dakota in for brakes. In at 10am out by 5pm. I think they would have rushed it when I asked. Everyone there was friendly and knowledgeable. And I was surprised as to how inexpensive it was.

Joseph Aanenson

2017-05

Awesome service and very friendly people! They are always very helpful willing to help in any way they can. If they don't have the part in stock, it's there the next day. It's awesome!

Christina Clem

2018-05

Service is always awesome. Parts are usually always backed with a guarantee. They have the best prices around. I love going here to get all my vehicle parts!!!!

Juana Learn

2020-05

Very friendly and helpful service. Great prices.

William Sullivan

2018-05

Mr. Oates, Scott and entire staff are a great help!! We love Rocky- the Shelty too!! signed: Rocky Sullivan of Rocky's Run, WV.

Ashley Scott

2023-05

Friendly, family oriented business that cares about others and their community.

Harry Proud jr

2018-05

Friendly staff, good prices and for me it's local, also they sell parts and tires at a good price also, I definitely recommend this shop to anyone looking for good service.

Chris Haines

2016-05

its nice to be able to go to a parts store that has employees that know what they are doing instead of relying on a computer. Couldn't ask for better service.

Sharon Johnson

2022-05

These guys are always awesome! Prompt & courteous service at a reasonable cost.

Scott Green

2022-05

Very helpful 2day. Bill put new wiper blade 4 me. Thanks Bill!

Michael Wise

2021-05

Very friendly but I was there one time had to go back and get another part because the one they gave me was the wrong one

Miller Aquatics

2016-05

They always treat me with the utmost attention and respect. Very knowledgeable.

Maria Sowers

2022-05

Good caring service,, can get most anything!!!

leo manning

2018-05

Great customer service, if u have any questions ask for Eddie the parts man

Cheryl Kesner

2020-05

wonderful, we got the light bulbs we needed to fix the car. have a great day. 🙂

Georgia Whitacre

2018-05

Awesome service. Was very quick and proficient!! Extremely clean.

Kathy Ashley Paine

2021-05

They were fantastic. Got my truck inspected there.

Jersey Evans

2022-05

small town auto parts store good prices and customer service

Marci James

2019-05

Always professional, courteous and great at their job.

Robert Baker

2023-05

Nice place an nice people work there

Josh

2022-05

Great local business. Good prices.

J F

2023-05

Very nice place friendly people

monika kruger

2018-05

Pretty good people. I go there for all my car needs.

Robert Riley

2018-05

Great people to deal with and good prices

Snoopy Tera

2019-05

Almost always has what I'm looking for.Staff is great