4.2 (612)
2551 Main St, Union Gap, WA 98903
(509) 225-7850
kohls.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Caitlin Robert
2024-05
Had such a great experience shopping. Adriana and Diane were so helpful and kind. I don’t go out shopping very often so it was so awesome to have such a good experience.
Betty Mac
2023-11
I was helped by Adriana and Diane today. Adriana was very efficient, she knew the products and assisted me with finding an alternate shade of liquid lipstick. She was also helping other customers that were interested in the same product at the same time. Diane was also very helpful. Both were very attentive, friendly, knowledgeable and professional. Sephora needs to make sure ALL employees are performing this way.
Dottie Miles
2024-02
Raul was very helpful in check out, because he told me the jacket was not on the 20% sale, but he let me go back to pick up the second one at one half of the full price. The store was not too busy at that time of the morning.
Ally Mendoza
2024-03
I love going there because there’s this girl her name is Day and she always is very friendly and matches me with the right foundations and helps me with any questions I have with the very friendly customer service 10/10
Nancy Staley
2024-01
Lots of great deals on many brand name items ! Friendly, helpful service on the floor and behind the check out desks.
Pamela Boster
2023-12
Kohl's is my favorite store in Yakima to shop. It's always clean. The employees always have been curttius. They have helped me find a certain item. Kohl's always have a good sale going on.
Travis Dollarhide
2024-04
It's Kohl's not quite a Target and definitely better than a Walmart
Sh Weber
2023-12
Returned a defective item and was greeted with a cheerful and helpful staff at customer service.
Josie Hernandez
2023-11
Shopping for what we need at an affordable price is such an incentive to Seniors like us, living on a fixed income. And getting Kohl’s cash coupons on top is great too.
Felicia “Feli” Cantu
2024-01
I enjoy shopping there I always find something to buy each time I shop there... I also like the cleanliness of the store and bathrooms. So there is the pros an cons of course, well sometimes prices are ok an once in awhile it may seem expensive but for the most part prices can be Average.
Susan Garcia
2024-01
Raul at store # 1410 Union Gap was very helpful and professional; I rate him a 5+
Emmanuel Sanchez (Manny)
2023-05
I don't really shop at this store, but I go into the store occasionally, and the store has always been relatively clean. The store had never been too busy during the times that i have gone inside. I have never bought anything, so I can't speak about the price of the items, or whether prices are fair or not. However, the items like ok to be of good quality. I have never seen too many employees, but the ones of whom I have asked questions have been polite enough and have always been helpful to me
Kassandra Reyes
2023-09
Adriana and Kimberly were so helpful to making sure I got what I needed by going to the store, plus more. I appreciated the time they took with me.
Richard Foss
2023-09
Top quality serve yourself store. Works well for us because my wife worked in retail for many years and we are not afraid to ask questions.
Don Jones
2024-03
They have xxxL sizes which is great
Stephanie Schafer
2023-08
The manager was very knowledgeable on the specific products that I was looking for. Was looking for a foundation for mature skin . I am very pleased with the product.
Kevin Davis
2023-07
Great prices, friendly atmosphere and you can even do returns/shipping through Amazon.
Shawna Roybal
2023-08
Kohl's now has Sephora in the store wow its fantastic such great products and great price's you have to check it out
Joanna Cruz
2023-05
I asked a simple question about my order and the lady couldn’t help me. She seemed annoyed and wanted to pass me straight to her manager. I never asked to speak with the manager she was giving me attitude for no reason. I rarely shop here and I won’t be shopping again. They can’t even answer a simple question
Daniel Hostetler
2020-05
I rarely shop at the mall but I recently discovered that returns that have been completed and are ready to return to Amazon can be dropped off at Customer Service! What a great service! So I decided I would look around and I was really surprised by the selection and reasonable prices. I'll be back soon.
Sandra Gonzales
2022-05
Clean. Customer service was mediocre. However grateful we didn't have the other cashier. Elderly people need to be understood. Not made to feel like they are annoying.
Jessica Maughan
2020-05
Went in on my lunch, did a return, exchange and purchase and still had almost a half hr left. Friendly, quick and efficient employees! Got what I needed and was out of the checkstand quickly. One of the Best Kohl's I have ever been too!
Steve Clear
2024-01
Plenty of Christmas items to choose from. Plenty of parking.
Jeanette Silva
2021-05
The cashier in the back named silver is extremely rude my sister and I went in and asked questions about a price since we thought it was different and she had an attitude and raised he voice when we questioned it that is unprofessional and uncalled for even the customers behind us acknowledge the fact that she shouldn’t talk to customers that way. It’s sad when a person is so rude for no given reason
Nevaeh Cassie
2023-08
They gave me a fake backpack! I need a refund,I am disappointed and even started crying
Elijah Antonelli
2020-05
Waited in line for 40 mins FOR ONE CUSTOMER in front of us. PLEASE FIRE TAMMY! She has to be the worst cashier we have ever seen. Dozens of people were stuck in line for over a half hour because she was friends with the customer she was helping. She refused to give up on the discounts they wanted even though the pants they wanted weren't on sale! In the end, the manager was forced to give everyone huge discounts to prevent a literal riot
Kristine McDonald
2019-05
This was a dirty store. The clothes were not under the right price tag. All the fitting rooms were dirty and had so many clothes that I couldn't even hang up the items I wanted to try on. It took 3 cashiers to figure out how to run a gift card. I used to love Kohl's, but now I don't think I'll be going back.
Mique Boner
2019-05
If you give gifts from Kohl's give gift receipts. I returned 4 items all that had price tag of $40 or more (4×40=160 if figured they got the items for 20 on sale ×4= 80) and received $18.06. I was planning on getting a gift card since my husband needs new shoes and I did not need the items that I received. My family tried but I prefer shopping second hand for my clothes. I just can't justify their priced for items that would sit in my closet mean while my husband typically gets his work clothes and shoes here. I wanted to give him the shoes that he needs. I should have just donated the items to the people that use the cold weather shelter at least my families hard earned money would have benefited someones needs. If you get gifts don't be over confident or embarrassed that you saved money just give the gift recipient, please!!! This just reaffirms why I don't like retail. Plus I drove 45 minutes to get to the store and 45 minutes back home. Live and Learn.
tosha martin
2022-05
A couple years ago I would give kohls 5 stars. They use to have so many aisles of clothes on sale great prices. Now in 2021 they don't have any of those aisles if they do it's one with horrible clothes and outrageous prices they call on sale really sad I no longer shop here
holly huntington
2023-08
Love the kohls cash, wish they had as many clothing options in store as they do online
| Monday | 9 AM-8 PM |
|---|---|
| Tuesday | 9 AM-8 PM |
| Wednesday | 9 AM-8 PM |
| Thursday | 9 AM-8 PM |
| Friday | 9 AM-9 PM |
| Saturday | 9 AM-9 PM |
| Sunday | 9 AM-8 PM |
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