4.5 (175)
324 S Whitcomb Ave, Tonasket, WA 98855
(509) 486-2105
acehardware.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Roger Norman
2024-05
Lee Franks has always been an important part of the town and part of the history. Everything you need for hardware, paint, household, farming, rental and more. The service is always the best. Always someone to help you find what you need. Thats hard to find nowadays.
Charles Canaan
2022-05
This has a lot of variety like hardware, paint, gardening, canning, toys, automotive, etc.Also, watch out for coupon fine print. The one attached basically says you can't use it on over half the things someone would want to buy with this 20% off coupon.
Sheree
2023-08
Great store and helpful staff. Everything you could want. Great selection of fishing gear, camping supplies, hardware supplies, just to name a few. Thankful for this stores!
ashes to ashes
2023-11
Every man who works there is lazy and incompetent. The women know what they're talking about, thank God. Don't bother getting your key cut there, they won't work.
Scottys Stunt and Tactical Driving Course
2023-07
This time went for gates and fencing, Baby Approved😉 Lee Franks really has it all. Staff has the knowledge and work hard on their clean presentation giving you what big box cant. Filling needs of Tonasket Community. Thank you
jason scharf
2023-06
I love the setup of the store. The staff are great and their selection is awesome. So glad we bought a home so close. It's very convenient.
James Mick
2023-05
Incredible variety of goods here for just about anything you want. The staff are here genuinely kind straight up folks. Every time I go in I find more than I thought they had. Well-stocked for just about any need!
Michealpoulson
2023-05
It’s a good place to go when your in a bind And need something specific. Unfortunately there isn’t a lot of construction or repair advice like I’ve seen at other locations. But the staff is friendly and they try to help the best they can. I suppose my biggest bugaboo is the fact that I’ve been there got advice and ended up with the wrong part or item on a few occasions. If you know what your doing it’s a convenient place to avoid omak
Start Button Scott
2023-05
Rude customer service. I went in looking for snow blowers and other buts and ends. The customer service reps didn't acknowledge me or my wife once. Even during check out the clerk only told me the total and scowled at me. This Ace was far from a friendly place and had a limited selection which makes it an easy lass for hardware needs.
Brian Morrow
2022-05
Absolutely adore the mercantile of this shop! Friendly, helpful people. It makes shopping local WELL worth the couple extra pennies and more than saves on fuel heading to the big box stores. Great job!
Teresa Scott
2023-07
Thanks Jerry for getting those keys to work! Yep....that little bit off for the perfect match worked like a charm...thank you.... Pleased you hung in there and did the final fix. 💯
Jae Nordgren
2021-05
I keep being surprised by what you can find at Lee Frank's. Good thing too, because it's just about the only place around that carries a lot of odd things I'm looking for.The staff are super friendly, helpful, and knowledgeable. I don't think there was ever a time that a staff member failed to ask me if I would like help finding anything.The staff are super consistent about wearing masks, and the store has good markings and signage indicating their policies. I have been disappointed with some customers' failure to follow the mask policy, and unfortunately most of the staff do nothing to enforce it. Sad, but I don't blame them for not wanting to confront people about it.
Jerry Anderson
2022-05
Always a great place to shop for home and garden supplies. Usually very fast service. This day it took me a little longer to find an employee that wasn't helping another customer. Not a bad thing and I didn't mind the short wait.
Linda Holmes
2020-05
Nice little place thoroughly enjoyed our self they had lots of neat knickknacks lots of homemade goodies. We had fun there even took a picture of the owner. I bought a few things. The lady of the shop loved baby goats and so does my son and daughter-in-law. I asked her if I could take a picture of her store and I did and she even let me take a picture of her. It was a fun place to stop
Lillian Banghart
2021-05
The nice man named David was absolutely wonderful and incredibly resourceful. Helped us find the part we needed after we had given up and headed on to look for the next thing on our list. Right before checkout he made sure to find us again with the appropriate pieces we couldn’t find, using an adapter to make a creative solution to our plumbing problem. Great attitude and attention to customer service and the overall experience. Thank you for all your help and making a difference in our day! We will be returning again. :)
Ms Zoe Zoo
2023-07
Wide selection of items. Friendly employees and helpful. Sometimes they even carry items that you can't find at the other building supply store in Tonasket.
Joshua L
2021-05
Surprisingly good selection of products here. Lots of small items, like specific nuts, O rings, etc. Staff is very knowledgeable and extremely helpful. You'll pay slightly more, but I have yet to walk out without what I needed. Saved soooo many trips to Omak!
Kelley Hawkins
2021-05
So nice! Eager to help. Always find what I need for around the home fix it chores. Some craft and office supplies. Paint and lawn are there too. All covid safety measures well posted. Employees Always wear masks.
Wendy West
2023-05
They have almost everything paint hardware locks dishes like I said all kinds of things at least check it out decide for yourself have a great day and days thank you
Wytchcat
2023-11
Do a ton of curbside orders here. Always fast
Doug Barnes
2020-05
Like most Ace hardware franchises Lee Frank Mercantile is nicely stocked. I was working far from home in Tonasket Washington and had to get the job done without the advantage of being able to run back to my shop for things. They had what I needed and they were friendly and polite. Apparently woman owned, I didn't get a chance to meet the attractive bosses lady but she seemed friendly to a visitor to her office while I watched. The store is clean and orderly and not at all the dark, dusty, crusty experience some hardware stores have become. They'll test your right at Lee Frank.
Tina Doran
2023-05
I spoke with them briefly but oh my goodness did they exceed my expectations and gave me the help and assistance we needed.
Tania Sneeringer
2022-05
They had their produce section upgraded. Looks so good. Always a pleasant experience going there. Everyone is super friendly too
Lisa Swinson
2017-05
Don't buy anything more expensive than the monopoly games there. We bought an $800 generator from them, it blew up two months later. I fought with the clueless and rude management for two months to honor the warranty or give me a refund. This left me without air conditioning for July and August. After two months I got my generator back, damaged. Just not happy with the customer service. I worked at home depot for years and would have been fired many times over for the rude behavior that is the norm there. Also, their rubber duckies do not float.
Todd Daniel
2023-05
These folks know what customer service is all about. Great variety and so helpful. We are lucky to have a business like this in Tonasket.
Jenn Matteson
2023-07
Wide variety of goods, knowledgeable staff, clean, well stocked store
Kimmi La Loba
2024-01
Great customer service from Pharmacy & Housewares!Greatly Appreciate All!
Aaron Goodman
2023-08
The staff is helpful, knowledgeable, ready and willing to help, not just to sell you merchandise. I'm always surprised how competitive they are on soome merchandise.
Dana A
2022-05
These guys are always helpful. Great customer service. They are knowledgeable about the questions I can ask when I need help. I recommend them always.
Theresa Flores-Lowry
2021-05
I have had several interactions with Lee Frank Mercantile (Ace), specifically Ryan and he has been outstanding. I would recommend him and the store to everyone.
| Monday | 8 AM-6 PM |
|---|---|
| Tuesday | 8 AM-6 PM |
| Wednesday | 8 AM-6 PM |
| Thursday | 8 AM-6 PM |
| Friday | 8 AM-6 PM |
| Saturday | 8 AM-5 PM |
| Sunday | 11 AM-4 PM |
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