4.8 (609)
3320 S G St, Tacoma, WA 98418
(253) 649-2810
hammondknoll.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Donald M. Wilson
2024-04
We have been so fortunate to have found Hammond Knoll. For the past six years they have provided a variety of services for us and each and every service provided has been exceptionally amazing. From cleaning & sealing granite countertops to cleaning carpets this business consistently goes above and beyond our expectations with every service. The main office/reception staff easily maintain the highest level possible of customer service resulting in insisting that the number one priority will be to have customer needs will always be met. I highly recommend Hammond Knoll to anyone needing any of the services that they provide. Without a doubt Hammond Knoll is indeed above and beyond the “best of the best”.
Jim Smalley
2024-04
I've used Hammond Knoll several times to take them remnant pieces after a new carpet installation and have the edges seamed. They are a very professional company and always deliver the order in a prompt and timely manner. I could not give a company a higher recommendation than I do this company. Very friendly employees every time I've been in their establishment.
Wendy Graves
2024-03
I used to take my rugs to Hammond Knoll many years ago and was never disappointed with the cleaning and repair they did. I haven't been back for a long time because I no longer had a rug I could take up and bring in until now. As in the past, they did an excellent job cleaning my rug and it was done in a timely manner. It's good to know that Hammond Knoll hasn't changed the quality of their service. The only reason I didn't give them 5 stars was the cost.
Sushi Girl
2024-04
Reliable service and deep cleaning. I used them 9 years ago when I moved into my home and the service was exceptional and amazing. This time it is still very good though attention to detail wasn’t quite the same but I will use them again and recommend them.
Savanna Roundy
2024-02
I’m so happy with this rug cleaning company. They took such good care of my rugs and did so in a timely manner. I’m happy to have a good clean surface in my toddlers room and nursery in preparation of our growing family. Thank you ever so much!
Susan Miller
2024-04
Professional home service! Got the job done and my 2 wingback chairs look great! Choose the company with a long time good reputation and you will be very satisfied!!
Lori Topasna
2024-02
Jeff was an awesome technician who did an amazing job cleaning our carpet. He was informative & professional. I would highly recommend Hammond Knoll. The customer service was top notch. 🙂
rvon461
2024-04
Hammond Knoll has cleaned our carpets for decades. The firm is highly professional, and the work is exceptionally well done. They are highly recommended. Carolyn von Gohren
ilona vanney
2023-12
Had a 5x7 and 8x10 wool rug cleaned and deodorized. Not inexpensive, but both rugs came out great. This is the second time we used their services and we are completely satisfied. The staff is very accommodating, friendly and professional.Services: Pet stain & odor removal, Area rug cleaning
Bill Solomon
2024-01
This is our second time using Harmon. Our first service was tile and grout cleaning and repair and went very well. Our second service was both tile work and hardwood floor cleaning. Again the tile work was great. The hardwood floors not so much. The areas cleaned were done very well but no effort was made to clean under furniture and no effort was made to remove tape residue. Second service visit was not worth what we paid.
lonnie hampton
2024-04
I have using Hammond Knoll for over twenty years, always a well done professional JOB. Very good people to work with. My place looks FABULOUS when it’s done by Hammond Knoll
Michelle Mccallum
2024-02
I had Oriental carpets that hadn’t been cleaned in 30 years and I was amazed at how beautifully they turned out. I won’t be waiting that long to get them done again now that I know about the service at Hammond Knoll! Thanks for a job well done!
Carpet Recovery NW
2024-02
I own a carpet cleaning company. We don't service rugs most of the time because it takes special training and tools to achieve the results my company is known for. I started referring this company to all my clients who need rugs cleaned. Thank you.
Deborah Young
2023-10
Jose did a great job. He shampooed carpets and rugs, and the tile floor in the laundry room looks brand new. The shower, tub, and grout in both bathrooms look amazing. Eveythink looks sparkly! Thank you Marissa and Jose
MG Davis
2019-05
Recently asked them to clean seven Karastan runners/rugs. Friendly, knowledgeable staff coordinated the drop-off and pick-up efficiently. All the rugs turned out very nice. During the initial visit we found they offer installation of a semi-permanent, non-slip backing to each rug. This eliminates the need for the regular rug pads and has the added advantage of lowering the overall thickness and lessening the tripping hazard. So far the rugs have stayed where they were laid even with an active pet. We had one glitch in a separate transaction which was handled quickly and satisfactorily.
Karen Dalfrey
2024-04
Great carpet cleaning and the carpets all look so good! Highly recommend and will utilize again! Thank you!
Wendy Schwartznau
2023-12
They were recommended by a friend to make some area rugs from carpet that we had left over after installing. Great, friendly service and very quick. They turned out beautifully, and I’ll use and recommend them to others!
Kathryn McAuley
2024-03
I have used Hammond Knoll for twenty years to clean my rugs. Their service is excellent. I could’ve more pleased.
Karen Ray
2023-10
Everyone I encountered at Hammond Knoll was very friendly and professional. I really enjoyed working with Marta. Our rug looks great--much brighter and no more funky smells! I'm a happy customer.Service: Area rug cleaning
Karen McGrath
2023-10
I had heard of Hammond Knoll for years, but this was my first experience using their service. And I couldn't have been more pleased. Every step of the process was professional, courteous and friendly. Delivery drivers arrived when they said they would and finished the job quickly and with care.Services: General carpet cleaning, Area rug cleaning
Candy Gibbons
2024-03
Excellent, knowledgeable service. Staff with charm and personality. I was looking north for this service but glad I Googled "near me". Will recommend happily and without fear.
K Cat
2023-10
I’ve used HammondKnoll for years to clean our rugs. They pick up and deliver - when you’re old that’s great news. I definitely recommend them. Marta is absolutely wonderful. A delight to talk to and so kind. At this point I’d use HammondKnoll just to have the opportunity to talk with her. Don’t lose her, in fact, raise her pay. Thank you Marta!LorraineService: Area rug cleaning
vkirch k
2023-11
We have now had Hammond Knoll clean and repair several of our orientalist rugs. Some were in really bad shape but the HK team did their magic (cleaning, binding, etc.) and they are all now in use at our new home and look fantastic. Special shout out to Marta - great customer service!!Service: Area rug cleaning
Jim Meyer
2023-07
My mother inherited a carpet from her Mother that has resided in the house I ended up inheriting. Over the last 60 years this carpet has never been professionally cleaned and the moths have had their way with it on the ends. My mother raised 9 sons on this carpet and too many grandchildren to count have left their foot prints on the carpet. Many pets over the years. The carpet was 10 x 20 and in my mind was really showing it's age. I considered taking it to the dump thinking there was nothing salvageable about it and really was kind of an eyesore. I had mixed emotions about dumping it in that it was a source of pride at one time for my Mom. And then on a whim I decided to stop in at Hammond Knoll since it was close to where I was working and met Marta. After visiting with her she talked me into bringing the carpet by their shop for her to evaluate. Marta had the foresight to encourage me into letting her perform her magic on the carpet. She had it cleaned and resized where all the moth issues were eliminated and put new tassels on the ends and rebound the sides. End result, WOW!! I'm so glad I met her and am so happy that she was able to save something the meant so much to myMother and Grandmother. Marta doesn't know it yet but I will be bringing some more carpets for her to clean that I had already packed up in that I am tearing the old house down and rebuilding.Thank you Marta!! And I will be seeing you again when the new house is ready for carpet with some other items for your magic touch!!JimServices: General carpet cleaning, Pet stain & odor removal
Regina Mavis
2023-11
It was easy to book a carpet cleaning appointment over the phone. The technician was on time and thorough in cleaning. We're enjoying our freshly cleaned carpets and feel better about our toddler playing on the floor.
Brenda Schriner
2024-02
Friendly experienced staff. Our rugs turned out great and ahead of projected schedule. Would recommend highly.
Claudia David
2023-09
Our technician was polite and friendly. He completed the work more quickly than I expected and for less cost than quoted. Our older carpet looks brand new except in the high traffic zones and those are nice and clean. Thanks so much!Services: General carpet cleaning, Pet stain & odor removal
Elizabeth Fling
2024-03
Excellent customer service, fair pricing and my rug was returned to me in short order bright and beautiful. Highly recommend!
Annetta Zumek
2023-11
Jacob and Jordan arrived promptly and worked with us to get the job done in an efficient manner. They were courteous, professional and responsive.Thank you for a job well done.
Ann Welton
2023-09
Service is prompt, knowledgable, and informed. I really appreciate the fact that the same technician has cleaned our carpets, furniture, tile, and hardwoods for several years now. When Jerry arrives, the entire process is seamless. The quality of the service is excellent. We would never have any other company do our clearning.Services: Upholstery cleaning, General carpet cleaning, Area rug cleaning
Monday | 8 AM-5 PM |
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Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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