3.9 (487)
3815 S Steele St E, Tacoma, WA 98409
(253) 620-4992
dollartree.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sir Garlin
2023-11
The place is understaffed and can't keep an employee. This place is disgusting and a mess. The floors are always super dirty and the product is strewn all over the floors. Who owns this slum store? Do better!Prices are low so 2 stars.
Justin
2024-04
My recent visit to the dollar store in Tacoma was nothing short of a nightmare. From the moment I walked in, it was evident that customer service was not a priority. The cashier appeared disinterested and moved at a glacial pace, making the checkout process excruciatingly slow. Moreover, the store itself was disgustingly dirty, with an overwhelming stench of urine lingering in the air. The presence of homeless individuals only added to the unpleasant atmosphere. Overall, it was by far the worst shopping experience I've ever had.
Sonja Kidd
2024-04
I love these stores. I can always find what I need and then some
Lisa King
2022-05
Price has gone up to $1.25. The shelves were well stocked. There is a frozen department at this dollar store. This store also carries permanent vinyl in a few colors including glittery. I didn’t see HTV though. I have not used it with my cricut so I can’t personally recommend it yet. Happy shopping
John Pierce
2023-11
A good place to save money. nice customer service and fantastic prices on things they always have everything I need in stock
Kecia Y
2024-02
3815 S Steele StUnit ETacoma, WA 98409The DIRTIEST dollar tree store I’ve ever been in. The floors are disgusting, just walking around in there we were grossed out…smh will never go in there again
Christina Regan
2024-02
Staff was very friendly and store was clean. Great experience.
Bill Benton
2024-04
Not too much food in stock, but found some cheap goodies. Staff was friendly..
Courtney Armijo
2023-11
It was less stocked then the others in my area but clean and well lit slow lines all and all it was ok
David W (Mejah)
2018-05
The store is clean and Has so many item for dollar, but there are few staff working so if you don't find something you're self you have to wait. Bought this electronic duster and last longer
Angela Coleman
2023-09
It’s a shame that you don’t provide some kind of relief to your employees during this heat wave. Your cashier was drenched in sweat because the AC hasn’t worked in over a year.Do better
OKO “Okayo”
2023-05
There are good people with very pleasant customer service experience. It's just too bad that some customers that visits don't share the same respect towards the company interior or exterior.Have y'all seen the outside of the store recently. It's just a disgrace how folks can just assume that it's okay to break out windows and tear up so badly and ruin the fun and exciting experience for everyone else
Christina VanMarter
2023-05
This dollar she was awesome!! It was very clean, and it was well stocked!! They seem to have everything I needed. Even the lady that cashed me out was friendly. Not my experience from other dollar stores in this. I was very pleasantly surprised!!
Jesse Kawaii
2023-05
Walked in here the other morning to observe the manager holding up an entire line of customers so he could talk to his buddies at the front of the line. Then, I got followed by a guy in the store who was "just checking me out", so I left. I wasnt going to stand in a line while being glared at and waiting for the MANAGER to start doing his job ringing up customers.
Rick Iiams
2023-05
It is a decent Dollar Tree. Usually well stocked with its base items and seasonal offerings. Often short staffed, a symptom of the times, I expect. Note the line as you enter and allow a little time for check out. Do not wait 6 minutes before your ride departs to check out and then take it out on the staff. /rant. ;P
Rebecca Peterson
2023-05
Has a decent selection, unfortunately due to the location the staff has a hard time keeping the shelves stocked nicely. A lot of shelves everything looks rummaged through with nothing put back where it belongs. The managers seem nice as well.
M Daisy
2023-05
What happened to my favorite store? Empty shelves. Not even making the attempt to make it look full. The floors were like a kids hamburger joint floor would like after a week of non sweeping and mopping. Employee just shrugged his shoulders after I asked if they were going out of business and said the trucks are not delivering and did not “hear” anything about the floor.Whether it is self sabotage or employee sabotage the dollar tree is going out of business if this keeps going on. Please, bring the clean. well stocked and mostly good employees back!
Ally K
2023-09
Staff was super friendly and helpful! A nice employee took the time to check the back for me. Thanks so much
Kareem Hadee
2022-05
There is plenty of parking at this dollar tree. The area is well lit at night as well.
New Cell
2023-05
Today my friend and I went in there to shop for some Christmas presents and we were treated like we were trash. At first a black man that works there came and snatched a bag out of my friends hand and put it in a shopping cart then proceeded to tell us very loudly that he was going to take it up to the front and we can get it when we check out but that he was going to be holding on to it. We were so embarrassed and I plan on calling corporate about this issue because we were doing absolutely nothing wrong at all. We are extremely distraught by this man's unjustified and careless actions. WE DO NOT STEAL. THIS IS SO RIDICULOUS. I PLAN ON MAKING SURE THIS NEVER HAPPENS TO ANYONE EVER AGAIN. THIS MAN SHOULD BE FIRED FOR REAL.
Merideth Black
2023-05
The store was really messy but honestly the way that Dollar tree does their business they put a bunch of people at one store and make it look beautiful and they let the other ones get trashed and the people working there are miserable and they can't keep up because they don't have enough help for the sale they do. Dollar tree just runs things like s*** that's all
Shanelle Hawkins
2023-05
This is the nastiest Dollartree in all of Tacoma. The floor has not been swept nor mopped in years. No exaggeration. Before recently moving, I've come into this store weekly for years and the downgrade of its upkeep is very alarming. At this point, the only 2 options is shut it down or get district management in. Low stocked, smelly and the turn over rate of the staff is telling. If you want a shopping experience that is comfortable and efficient, go to the Lakewood/Steilacoom branch or the newly opened one on 6th ave.***UPDATE***They have finally deep cleaned this store!Floor are mopped, shelves are organized and the cashier has been the same for the past few months!
Daniel Adams
2023-09
This is one of the worst Dollar Trees there is customer service is terrible the workers hate their job and let you know it the place look like a tornado hit it there's stuff all over the place half of it not stocked or they don't have the items
Amanda Clanin
2022-05
Normally I enjoy coming here. Even when staff is in demand and only 1 cashier working it still isn't a bad place to go. But today....Miriam kinda changed all that. While checking out, she was on a call, on speaker with person on other end cussing up and storm...on SPEAKER!! Not only that but I bought some snacks that were crushed bc she was focused on her call she was just shoving items together in a bag. Her actions had me in such dismay, I actually used the wrong card on my purchase and it cost me more than it should have. As a customer service rep myself, I'm surprised such actions are permissible. So disappointing.
Bia King
2023-05
They close at 9:30. Manager said she closes early to do paperwork. 😒 very inconvenient for customers and I’m sure against policy. She offered me entry after I seen her allow a different customer to enter and I was still in the parking lot.
Lauren Sparkles
2022-05
I need Christine or the owner to call me. They are physically harassing customers here and “don’t feel like” Doing portions of their job which cost my transaction to be entirely to deleted they wouldn’t let me leave with the items that I paid for I had to go home get my phone call the bank to prove that I didn’t have a refund coming back in before I could leave with these items and the whole time the old lady was being very rude very disrespectful and she was the one snatching things out of peoples hands she then refused me my receipt saying that she needed it to prove which I understand but it would not give me the receipt would not give me any contact information to talk to anybody to get a receipt for my purchases as these items are for a business and I need them for tax information
Virginia Roth
2023-05
This is a great little store right by the mall close to my home. The staff at Dollar Tree are always so courteous and friendly. It's a great little store!
Brittany H
2023-05
Absolutely disgusting. Merchandise on all the aisles, throw up in 2 areas - Smelled SOOO bad!!!! Their floors haven’t been cleaned in I don’t know how long… they’re literally black. I do not recommend this store to anyone!!!
William Kelly
2023-05
This store is a disgusting place to shop!! EVERY employee and yes I say EVERY EMPLOYEE IS DISRESPECTFUL THE manager is not trained in her position LIKE they just got hired out of a cracker jack box they follow the disrespect of other employees and think it's ok...
Rhonda Smart
2021-05
Love walking into this Dollar Tree and hearing, "welcome to Dollar Tree!"I mean, I spend at least $100 a month at The Dollar Tree. It's a nice touch to try to welcome me.Store was clean, but missing my favorites.However, they DID have my hard to find pens!
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-9 PM |
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