NAPA Auto Parts - Sumas Automotive

Kaden Van Buren

2024-04

My car broke down right before coming into Canada, luckily I had amazing help from the team at NAPA. Kyle helped me above and beyond and they got my car ready for the road in no time. I would highly recommend this place, they are very hospitable and informative!

Mark McEwan

2024-03

Terrific service here! I broke my positive battery terminal off the other day, and limped my car here with vice-grips on my positive terminal. Not only did they have the part, but they installed it free of charge!

Joshua Goto

2024-04

If you want to trust a company, this is a company to trust honest about their prices, and when they can’t deliver, they give you the best alternatives and do care about people they serve

Steve “Skippy” Austin

2023-05

Great place. They always have what you need. They were open the day the waters receded. Helping locals while they themselves were cleaning and recovering from the flood.They have been in business in Sumas for over 60 years.It's a fun place with amazing workers. I strongly recommend you at least stop by and check the place out.

Katherine Taylor

2024-04

Very friendly. Very thorough. I appreciated their help.

Johnny Winter

2023-06

Really Good, helpful,knowledgeable, friendly, employees! Every one of them! Recently starting going to this Napa store and from my first visit there to my most current, I have had great service ! Thank u all!

Karelly Arroyo

2023-05

For as long as I can, I will continue to get my car serviced here! Their honest, noble and hard working. I received two other quotes of $900-1000, and after going to Napa, Steve was thorough and honest and it was clear that the other places were gauging us. Grateful for an honest team of mechanics!

jerry manning

2022-05

Inept. Incapable of a simple tow from a parking garage. Another company handled it easily. The driver was belligerent and racist when he showed up (not reading the roadside assistance request) to learn policy won’t let him inside a garage. I called to complain to the company but it appears this inept, unprofessional is the owner! Do not recommend

Emma Estep

2020-05

It was my first time needing a tow yesterday. I called and was told I’d wait an hour, that the truck would pick me up where I was and take me back to where my car got stuck. Right on the hour, the truck came and picked me up and we headed up. Once we got to my car, it was clear he was experienced and good at problem solving on how to winch me out and get my car turned around on a snowy and steep forest road! The service was great and if I ever need a tow I’ll call again. Thanks Josh!

Karen Garcia

2017-05

Ron was AMAZING. He helped us out so much and was so kind through such an unpleasant experience of your car breaking down!! I am sure that the mechanics are also kind, however, I did not really deal with them. Bottom line, go here. You will receive great service at a reasonable rate.

danandkim calton

2019-05

We thought we needed to change our battery, drove there and the sales person Adrian did not even come out to look and make sure we were getting the right parts to change the connectors and battery. We now are paying 1,500.00 in repairs due to his lack of initiative and knowledge. Car is still in the shop as we cannot afford to pay for his lazy attitude from the get go. We are in Maple Falls, disabled on fixed incomes so....thanks Adrian and Sumas NAPA for helping make our holidays bright, (not).

Ellie Andrew

2023-05

They truly value the customer of such a white minivan machine. Got the parts ordered and put in and away I drive. Thanks guys so so much appreciation. - Ellie

David Illner

2019-05

My truck broke down on Mt Baker. They came and got me. Quick. I needed a new alternator. They said they would have one brought first thing in the morning. They did. They were extramly friendly and helped me and my dog get a hotel for the night. The next day they let me use there phone to make calls to Canada where live. I was in a tough situation and they cared more about me. My dog and our well being then makinking money off us.They are also fully capable of fixing anything you need. I have never left a review before on anything but give them a hands down 5 stars.

Mehrab Khoshbakht

2017-05

My friends car was getting towed and I got there at the same time I ask them if I can pay for towing and get the car they said no but they told me if I come early morning when they open they won't charge anything for extra and they won't charge for a day. Most towing companies in town rip people off but these people are great so I would definitely recommend them because they are good people

Arthur Schipper

2024-02

Staff always knowledgeable and helpful

Max Bouchard

2023-10

Great customer service. Everyone was helpfully.

Rich ard (Richard)

2023-05

Locally-owned and has much more than just Auto parts. Tons of welding supplies, including tank exchange.

Shane Micona

2019-05

Been going here for years. The staff is always helpful, honest and knowledgeable. They're not pressuring for sales nor do the make you feel unwelcomed. Parts are expedited and correct.

garth gill

2021-05

WOW, had a AAA appointment call, Josh responded to our storage unit. 1 Vehicle was a pretty easy jump.The other( Ford Escape) was a battery replacement & it was a BEAR. The battery was buried in the engine compartment & was hard to access. Josh, improvising with his limited toolspulled out the old battery & got the new NAPA installed & "she fired right up"& on to her new owner the next week.

Joshua Robinson

2023-05

Steve is the man!Steve went above and beyond for my wife and I. Napa Sumas has gained a lifelong customer out of me!

CK G Daily

2021-05

The team at NAPA saved the day!! They went above and beyond to get us on the road today. Wow! Great service and assistance.

Nimrod Vered

2023-05

Phenomenon service. I wish other businesses would have the same level of customer kindness.

James Mezo

2021-05

Salesman no what they're doing their shop takes great care of people and they're tow truck drivers have a great personality

Randy Boruck

2020-05

Staff was instantly wanting to assist me and knew the specific part and area to find it. Helped me get the proper size and provided good information.

Benjamin Tremblay

2023-05

These guys got here fast, helped when no one else could, and worked very quickly

steven coulter

2019-05

Always professionall willing to help. Never had a bad experience.

liam idell

2019-05

Broke down coming through Canada and these guys where super helpful and got me up running in a couple hours.

BB RagMan

2021-05

Great parts store! Great help with my project!

Angel Burk

2020-05

They know there automobiles and good place togo.

James

2019-05

Great prices and friendly staff