Rite Aid

Wells

2024-03

this is MY pharmacy, one of the biggest PET PEEVES, in the entire universe, is being treated with DISRESPECT. I go to the pharmacy, and EVERY. SINGLE. TIME. The cashier to pick up your prescriptions, behind the pharmacy counter, is disrespectful. EVERY. TIME. Ok? I get having a bad day, once in a blue moon. I have worked customer service before. I have never been treated so rude. I get anxious and afraid to go get them. Because, she is always there. Ready to be rude. I believe she lives to be rude.

Alexia Johnston

2023-12

The pharmacist herself was great. She worked quickly to remedy the mistake of the other worker.Nicholas who was in the pharmacy refused to listen to what medication I need filled, requested the wrong prescription from another location, filled the wrong medication, and then failed to realize my prescription was at this location the whole time. I told Nicholas at least 3 times what medication I needed, but he simply didn't listen and instead wasted an hour of my time waiting for the prescription to be filled.I'm glad this is not my normal Riteaid location, and I will not be visitng again.

Cristine Currie

2024-04

The pharmacy was fabulous in helping me, while traveling through WA, fill an Rx, which included meds they don’t normally stock. Very helpful and professional!

T W

2024-03

Rite Aid provides all my household needs. It's a clean , organized store, with friendly associates

Shaun Thill

2023-05

If you want to be judged for stealing just by looking at merchandise go here. Today I was looking at a shaver to buy then asked where the coffee was and the store clerk answered and told me and was extremely rude about it. Then she called for another clerk to pretty much watch me. When I walked up to the register I asked the lady " so did you really think I was going to steal this razor?" Her reply was well you can never be so sure. I purchased both my items and told the clerk "lesson of today is don't judge everyone" this clerk pursued me outside and told me I was being judgemental. Well no I was I did loss prevention for 5yrs and I can tell when someone is watching me and then even after walking away the clerk took my license plate. I then called the store manager on the phone and told her what happened and the store manager told me I was in the wrong. Big wow! I'm in the wrong for going into a store to purchase items I needed and knew what the store clerk was doing. I'm offended and extremely feel violated of my wrights to even walk into a store.

Phillip Edminster, Sr.

2023-05

When I went to checkout counter at Rite Aid with a bottle of wine, the clerk said she could not sell that to me unless I showed my identification. On my next birthday I will be 85 years old. When I asked why she said I could talk to the manager who was a few feet away. The manager told me it was Rite Aid store policy and if I did not agree with their policy, I should shop at a different store. I could understand that policy if I was closer to legal age. I will take the manager's advice and will always shop at a different store. I left the bottle of wine at the checkout stand and walked out. You know what you can do with your Rite Aid store policy! Now I can understand why there are so few customers at Rite Aid. Too bad!

Doreen Givens

2023-11

Staff are always friendly, helpful and Pharmacy staff are knowledgeable. We’re fortunate to have this store in our neighborhood.

Me'Tairie Rowan

2023-05

It's bad enough that the pharmacy staff here are incompetent, but they are also rude and condescending. I need my rescue inhaler for my asthma to breathe, and they repeatedly messed up filing my prescription, as well as billing my insurance. Talk about stressful waking up in the night not being able to breathe because the pharmacy took a week to do their job. My doctor had to send the order multiple times before they were able to file it. Every time I show up when my prescription is supposed to be ready, I end up having to wait an extra half hour. Because of the wait times, I've witnessed the male pharmacist who works there be discriminatory and rude towards any women who come in asking for help with their prescriptions. He yelled at me when he couldn't find me right away in the system, because he couldn't figure out how to spell my name. He is cordial and helpful to the men in line. (Notice all the one star reviews are all from women complaining about the way they were treated here.) Overall the rest of the pharmacy staff seem poorly trained and there seems to be a high turnover rate here. Seriously get your prescription filed anywhere else! I will be switching to a different pharmacy and not returning to this rite aid.

A K

2023-05

The general store is decent--as expected.This review is about the Pharmacy. I've used this Rx off and on for the last 2.5 years. I only use it when I know I'll be shopping next door at Super1. The customer service is so bad here that if it weren't for Super1 being next door, this pharmacy would go out of business. High turnover. I've picked up meds here at least 100 times and I've rarely had the same person help me.

Melvin McClanahan

2024-02

This pharmacy accepted my military insurance which Fred Meyers won't do.

Evelyn

2023-05

My siblings, my boyfriend, and I had an absolutely wonderful experience here. I literally picked up a bottle of something and said “look at this” as a joke. Some pharmacist lady must’ve thought we were fuxkin lighting the store on fire because she kicked us out for “messing around”. She was in a silly goofy mood, we literally were causing no disruptions or chaos that would have affected anyone. So thank you blonde pharmacist lady, hope your life gets better!

Liz Hamer

2021-05

This is a review of the pharmacy not the general store. Every time I go into the pharmacy and get my prescription I get a bad time. I use my Good Rx coupon which gives the prescription for at least half the price. My insurance will not cover it. When I go to pay for my prescription the people there are rude to me and tell me I am stealing from the pharmacy. They say Good RX is a scam and that it is not good for the pharmacy. If they don’t want me to use it then why don’t they not let people use it instead of berating me when I come in. I think maybe I will look for a different pharmacy. Maybe if they explained why they don’t like the coupon then maybe I would understand, but being rude and disrespectful just makes me mad. I have asked them to explain why they don’t like it but I never get a straight answer. Prescription drugs are expensive as is and if someone can save money I think that is ok.

OOO-G

2022-05

Today we all got our booster shots. While there my little one got dizzy and fainted. It was very scary for all of us, especially my youngest.The women who helped us were amazing! They all showed a great deal of concern and did alot to comfort my kid and us. We thank you from the bottom our hearts Aida!!Great folks with lots of compassion.Thanks again!

Kimberly Castaneda

2019-05

Terrible Customer Service at the Pharmacy. It might have just been an off day but because of how unprofessional their tech FELIPE was, I will not be returning there in the future. I asked if they would order a specific cream that is over the counter. He said they don't do special orders but was then corrected by the pharmacist that they can order it. I asked him how much it was and he told me $11.50. I came in the next day when they said it would be in. Felipe handed me the cream and printed on a sticker at the top it said $11.50. He then told me my total was $17.50. This was our conversation:Me: I spoke with you yesterday and you said the total was $11.50.Felipe: Oh, that's because I didn't know we had it in our system, but it is and the price is $17.50Me: I realize you made an error but $17.50 is very different from what you told me yesterday. If I would have known, I would have ordered it from a different pharmacy because it's substantially cheaper.Felipe: Well, you don't have to get it if you don't want it, I'll just send it back.I was shocked at how unprofessional his response was. Is that really how you train your staff? Rite Aid should have demonstrated good customer service but instead I was treated with sarcasm and attitude. I realize I didn't "have to buy it" but the time I took to personally go into the store and order it and pick it up was a waist because I'm not going to give my business to a company that treats their customers like that.Hopefully these issues can be addressed and your staff can be better trained.

Sean Coorough

2023-09

AFTER THIS PRESCRIPTION I'LL BE GOING TO A DIFFERENT PHARMACY. BECAUSE EVERY TIME I GO IN THERE IT'S DIFFERENT EMPLOYEES AND THEY DON'T KNOW WHAT THEIR DOING. TAKES THEM 5 HOURS TO FILL A PRESCRIPTION FOR 30 PILLS. NEVER THE SAME PERSON AND I'M DONE. C.V.S HERE I COME!!! AND IT'S SAD BECAUSE IF YOU LOOK AT REVIEWS FROM 2 YEARS AGO THERE ALL 5 STARS. NOW THERE ALL 1'S!!!! AND NOW AFTER HAVING MY PRESCRIPTION ALL DAY THEY TEXT ME AND TELL ME IT'S OUT OF STOCK. DO NOT USE THIS PHARMACY!!!P VERY DISAPPOINTED!!

Jen Kerns

2023-05

Great shopping experience, staff was helpful and friendly. Staff seemed like they were happy about their jobs. Clean environment and atmosphere within the store. Well done folks, I’ll be back!

jungandi100%me

2022-05

this one star is undeserved . this pharmacy used to be the best in town... perhaps, on the planet.... then colleen green head pharmacist retired ...since then it has become something else, indeed. i have some sort of problem with their work every time i go in , or call. and that's bad. what is worse , is.. i am always to blame . or covid.is. . gosh isnt that convenient!! a pharmacist actually shouted at me . i apologized to her, i got no apology back. it would take too much space and time to itemize every way they have messed up my prescriptions in the last six months , but trust me .. it made doing business with them more than a chore .. and i usually left feeling personally insulted and demeaned . this profound lack of professionalism is disturbing . i switched . with regret . because it used to be a pleasure to do business with manito rite aid.

Myranda Mac Randa

2023-05

Pharmacy is either lazy or slow. Had two different times I had to come in for meds. Both times I was told “30 minutes” then it turned into 2 hours of wait time total.

Shawna Hutchings

2023-06

The most rude and unprofessional staff. So far I've been waiting an hour for 2 refills. I don't think I'll do business with this company any longer.

William Agaton

2021-05

Lots of variety in the store, could get 75 percent of the things you need. Too bad some of the employees are weird. But the cashier WILLIAM (handsome one) is the best! and always will be the goat helped me with everything, funny too!

carly Larkin

2023-05

Website says they will do walk in flu shots and they had me start filling out the form just to tell me they actually won't half way through. Waste of time

tiger509 leXou

2018-05

the atm in side comes up as part of the co op credit union friendly atm. it is not they charge $3.75 and it says its because it is owned by the owners that own the rite aid and they don't have to follow the co op rules. well then take your self off the list of co op friendly atms !!!

Theresa Helgerson

2020-05

The staff was able to transfer all my prescriptions over fast and efficiently! They are very friendly and close to my house! Highly recommend them!!

Mary O

2023-05

Pleased to see cart wipes and a clean store. Speedy check out. Would have liked to see more smiles!

Kelly Brice

2023-05

The pharmacist at this store was indignant and condescending! As a nurse in this community I was shocked quite frankly.

Christine Olson

2018-05

Was super easy to transfer all my prescriptions they took care of the paperwork and they're efficient

Adam Butler

2023-05

Wouldn't transfer my prescriptions. I'm switching pharmacies.

Connor Potucek

2018-05

You know what to expect here people. Caters to a mainstream American culture. You can get "normal" stuff here and a variety of items.

C. F.L.

2021-05

Terrible customer service and professionalism. They don’t care to help you or wants to explain anything.

DianeF134 Flynn

2023-05

Had what I was looking for and check out was quick.