4.3 (1665)
15615 E Broadway Ave, Spokane Valley, WA 99037
(509) 927-9223
petsmart.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Amanda Yeager
2024-05
We signed up for the training program and I would have to say it was a very great first day of training! The trainer we have is spectacular, especially for our stubborn puppy! So far would definitely recommend bringing your babies here for training. Week 1 of 18 weeks or training down!
Jacob Susol
2024-01
Verry pet friendly took me and the boys up to get our new puppy Blue to get some puppy food verry knowledgeable staff and great customer service, and feel free to bring your pet too
Æ
2024-04
Customer service terrible, I had to repeatedly go ask for assistance just to receive blank stares from the dismissive left handed cashier who could have cared less.I'm right handed and unable to use my right hand due to a very obvious dog bite. I attempted to get her assistance in helping with their tag machine that didn't work with the initial code she had given, was rude when I asked if she could reprint the receipt to verify the code she had pointed out. (did not acknowledge giving me the incorrect code originally)To top it off the dog tag machine had also gotten stuck and wouldn't open.37 mins standing next to the doorway just trying to replace my dogs tags after being attacked by a dog while strange dogs walk by. For her to be standing 10ft away at the front register with no customers in line watching me struggleHorrible experience
Sara Kjeldgaard
2024-01
The workers are friendly and the product selection is pretty good. The dog food I buy is generally the same price as the other stores I find it at, but some of the treats and toys I can get for less than half the price elsewhere for the exact same thing. My small pup loves his dog bed we got there (it has a built in blanket he can burrow under) so much we had to buy 2!
David Horn
2023-09
It's always great going to PetSmart, the prices could be better on certain things However it's a great place just to be. I get to see the kittens in the back I also get to meet some wonderful dogs. I also get to see the birds and the lizards I can't afford to have anyone of them but it's nice to see them there. The kittens are adorable!
Duane Smith
2024-05
Great customer service. A little more on the high side for prices, but that's our "wonderful" economy.
Erin Bonet
2024-02
I do enjoy Petsmart vs any other pet store. Only because it is bigger and the prices seem to be better on some things. My daughter adopted a kitten, and got so much stuff here, it was the best! Would recommend if you have cats or dogs.
Blake Fries
2023-08
Had what I needed in stock. Employees were ad friendly as expected. Got a spare 55g tank kit plus everything we needed. Kit was on-sale so, bonus since this isn't our main display tank.
Destiny Archer
2022-05
I have alot of different animals and they have a variety of products for them however the prices are outrageous, and it's hard to find an employee to help you. The crickets are disappointing most were dead. However one employee from grooming was really cool, just expect to be wandering alone at the fish department, and if you have/want frogs do not buy from there. Snails have survived, grab a plant too!
KerinMzR
2022-05
My first time using curbside pickup! It was fun! It was especially nice because it was during a huge wind storm with splatters of occasional rain... I didn't have to get out of the car!! And,,, there was a rainbow!!
Raven “Raven” Hendershott
2024-01
They had my cats food in stock! The majority of the employees on the floor were standing in the aisle near the fish, and the central aisle, gossiping though. Had to go around their blockage more than once.
Jessica Hicks
2024-01
Very clean & organized. Was able to find everything very easily. Great customer service and easy check out. Great place to shop
Melissa Schultz
2023-05
We adopted our new puppy "legend" from thereHe's definitely feeling pretty cozy at his new home.So happy we went there and found him
C S
2023-05
Brad in grooming did an amazing job on my boy bandit (bam bam) I am very happy with the service I got from them and he will definitely be back!
Jodie Wallgren
2024-04
The customer service girl was sooooo helpful, told me I could bring back an opened package if not what I needed!!! I've always liked petsmart
Thomas Tobacco
2024-02
Staff was nice as always and they always got what I need or want for my dog
Cindy Smith zdx c
2022-05
As always PetSmart is great and my little Grand dog "dookie" really enjoyed his visit! I went there to buy him more vitamins and the staff was extremely helpful in the fact of helping me not accidentally buying the wrong ones! I purchased a multi- vitamin that helps with his skin and overall health.
skyla stamsos
2019-05
Very helpful and informative staff. Came here today to get an enclosure for two new baby rats. One of the gals spent a good twenty minutes with me going over all my options and helped me pick out the best one in my budget. I got home and one of the shelves's clips were broken. I called the store manager and she told me to bring in the shelf and she would replace it. Very happy with their customer service
Robert Norman
2020-05
My son loves seeing the cats. This location has the best stuff for my leopard gecko Freddy. The staff is always so friendly and polite.
Matthew Goetting
2024-05
Nice people working hard to help you 😁
kim carpenter
2024-04
Customer service could be better, always have a great inventory
Quantum Root Healing
2023-05
They get 5 because I got the dog I have been trying to get for a week or so. The puppy has the home and family she deserves. PetSmart & SpokAnimal
Patti Smith
2024-01
Little pricey., but it's Washington so it's more expensive for everything. Nice clean store.
Kimberly Veile
2023-07
I brought my puppy into this store to grab a new kennel, and everyone was either smiling, waving, or very informative when I had a question! The store was very clean and more organized than I have seen some other petsmarts. I will be coming back to this store again, whether I have my pup with me or not 😎
Aubrianne Knudsen
2019-05
I take my dog Snoop there for his grooming, food, and treats! I absolutely love it! Amanda in the grooming department does SO good with my dog. I always know he is in good hands when I leave! The food is a bit pricy but I think that’s just dog food overall. They have healthy treats for dogs and a great variety!! Snoopy says thank you for all the great services!
Daniel Clevett
2024-05
There are actual deals here unlike their counterpart petco
D M
2023-10
Bought a big bag of dog and cat food. And treats for both.
Rawg
2024-01
Great selection. If you have pets this is a must stop
Susan True-Pheifer
2024-02
Daughter got a Ball Python and it was $80 less than the other place.
Jodi Rochester
2023-09
I had a return and the cashier and manager were so helpful with a replacement item. The manager was even clocked off at the time, but took the extra time and effort to help me get the product I was looking for.
| Monday | 9 AM-9 PM |
|---|---|
| Tuesday | 9 AM-9 PM |
| Wednesday | 9 AM-9 PM |
| Thursday | 9 AM-9 PM |
| Friday | 9 AM-9 PM |
| Saturday | 9 AM-9 PM |
| Sunday | 10 AM-7 PM |
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