Safeway

Eduartes Thaire

2024-04

I went to this Safeway about 45 minutes before it closed and ended up with two or three bags worth of groceries, all bargains. The store itself was clean and one of the employees swept the floor many times people were friendly on the manager came over to fix something over ring or something that didn't ring up she was really friendly and when I walked out the door she was there you know letting people know they were closing but she let them it was almost time to lock the doors, but she left them in the shop. As l left she apologized for being frazzled and I said she wasn't and I'd definitely shop there again

Badam Ramesh

2022-05

Had been there for flower bouquet. Staff response is good. I was able to finish the work in short span of the time. Glance at store for other items. They are maintaining many grocery items. Fresh vegetables and fruitsWorth visit store near Seattle airport

Tara Thurman

2024-03

I could not believe how rudely I was treated at this Safeway by Kerrie the cashier. I made a mistake when entering my phone number, and instead of being reasonable and helping me out, she got visibly angry and sighed and rolled her eyes before calling over a manager. A line was forming while waiting for the manager which made her even more angry at me and the situation. I unfortunately did not want to miss out on $20+ savings that I would have received by putting in my phone number. The manager voided the order and Kerrie had to rescan everything. She begins tossing all my items (fragile or not) with zero care back into their bags. At the end of this whole ordeal, it STILL did not give me the option to re-input my phone number. I was not about to piss Kerrie off even more by having her do it a third time, so I walked away with a grocery order that was at least $20 more than it should have been. People like Kerrie with such a short temper should not be working in customer service. It is instances like this that make me choose self checkout whenever possible.

Janet Ashfaq

2024-04

Safeway has quality products and great sale prices. It's great for pop in it full scale weekly shopping.

Jeffrey Mudgett

2024-03

Watched a criminal run out of the store and no one stopped him. So sad to see criminals in my neighborhood benefit!!Besides that the cashier's are good people

Diana & Carlos Higuera

2019-05

We were so happy to find a 24 he Safeway not far from our hotel! Needed a few things and this place was open til late at night when most stores are closed. This location had a Wells fargo, flower shop section, a Starbucks with a couple of the been there series mugs, fresh food and fresh baked bread. Really good customer service at that time of the night. 👍🏼

H A

2024-02

The most dirtiest smelliest unsanitary unorganized Safeway I ever been to. 2nd time I bought pre made item and found a surprise. I got the premade poke and a long white hair was included. There’s also this grumpy older lady who’s extremely rude. I witnessed her being aggressive to customers with broken English. Sometimes she works in deli and sometimes she walks around. Shes had several complaints the manager keeps saying they will do something about it clearly they haven’t. She’s out of control. Seatac Safeway needs a visit from corporate. That’s my next move. Enough is enough something needs to change. Also there’s never anyone in the bakery department when someone needs a birthday cake. They’re forever help wanted on that area. Why don’t you just close out your bakery dept since you can’t get your stuff together. Then there’s the pharmacy.. I switched my pharmacy and drive all the way to rainier beach to pick up my Medicine.throw the whole store away

Kendra

2023-12

Every. Single. Time. Every single time I walk into this Safeway, it's some shenanigans. Today's grocery shopping trip started out as nonsense and ended with me in tears in the parking lot. I've been treated like garbage by a couple of this staff on more than one occasion, but I've never been treated this badly or like a thief until today. Someone stole a cart of groceries as I was coming in the store, and I saw the loss prevention guy talking to them. That guy followed me through almost my entire time there. I was ignored by the pharmacy team and walked away after they deliberately avoided even acknowledging me for a while, got attitude and rolled eyes from the the person in the liquor section and the bagging person (all I said was there is cold stuff bags in my bunch I sent down the conveyor). I try to always be real nice to people in service positions, they deal with a lot of nonsense. But it's real hard to want to be nice to people that are consistently mean.

Neil Mandelin

2024-01

It's safeway... and it's close to an international airport so it can get a bit busy. But most are anyway. Great staff. Kind of expensive, but most Safeways are. I have seen many thefts here and there is often homeless living behind the building on the city property. I've seen the homeless have fires going back there uncontrolled. I have been here countless times because I lived next to it for over 11 years. Not many grocery options inside Seatac so I usually drive elsewhere to get groceries. Well, always to be honest. I just stop in here for quick items during slower times. Better than nothing if you live really close and dont want to drive far. Some of the best options are 20 - 30 minutes away with normal traffic. So again, it is convenient. It's especially convenient if you came in from the airport and you want to grab some basics you didn't want to carry though Security or onto a plane like toothpaste, mouthwash or other prohibited or annoying to carry items.

Soph

2023-11

I came in to look at some stuff in an isle, and this old lady worker with long grey hair and glasses told me and my partner to “get out of my way” when she was passing with a cart, with PLENTY of room to pass us without us moving. She did it 3 times, told us to get out of her way. The third time she even said “I really just need you guys to move.”I don’t know why customer service reps think it’s okay to treat people like this. I wouldn’t DARE talk to a paying customer like that at my retail job. Absolutely ridiculous.I’d like to add that I’d like a follow up, and I will go back and get the woman’s name if necessary. She should not have a customer service job.

Humble Cing

2023-12

It’s first time in my life I got disappointed disrespect in Safeway. I have account with Safeway and always do shopping here. I moved in Sea-Tac with my relatives. I visit this Safeway for dog food. I was not sure which brand do my cousin use. I was calling him(not answered). I ask staff member (young girl)if I need to return something how you guys do refund because I’m going to pay by digital Apple Cash card. She(Safeway employee) told me we will do cash refund. Then I bought 2 bags of dog food. Unfortunately when I come to know it’s not the same kind and my cousin already bought. I came here to return. But old lady name Michelle she was very rude firstly she was ignoring me(showing she’s busy). After she said we can’t do refund if you have no physical card. I surprise when she said the girl is stupid who told you we will do cash refund. That girl was silent over there.I was jus helplessly requesting if you can refund on apple master card that I have physical or I can buy some else and she said I’m going to call police if you not go (she said you disrespect loud on me). I got scared & same one mature person(35-40aged)aggressively come to me and told me go out you disrespect her. I felt depressed and call the higher customer service line, they were surprised also why not they cash refund if it’s a digital card payment but they make me feel better that we will do refund as a check or let’s see how’s it work. Me and my all belongings sure will not come back this store again. I feel mostly staff of this store is unprofessional, they have no feel for good customer service..No Words 😶

Steve

2023-05

This Safeway is a good grocery store. It has just the right amount of items I need. It has fresh produce, a deli, dairy, and more. I believe it is a bit smaller store than some other ones, and you can see displays are a bit squeezed in.At times the lights went out the entire store, so they had to close it. Other than that, it's a nice grocery store in Seatac/ Tukwila.

Gina Hansen

2024-01

Here in Seattle, Washington, you can buy alcohol in the Self-Checkout registers! So cool and practical! Unlike Los Angeles, CA, where you have to pay for alcohol in the regular lines

123 Ok

2022-05

Excellent customer service from the cashier line 4 today October 9/2021 at 10:50 pm as I was about to checkout they closed the self checkout! I was worried that I may have to deal with rude cashier but to my surprise! He was awesome caring and friendly cashier! The store wasn't crowded and I didn't found what I was looking for (under stocked bakery) but found awesome substitute!

Ariel Sanchez

2023-08

Very grateful for the fine fresh groceries, but the employees here are very rude with the exception of a few. One of them really ruined my evening on Sunday, when the two ladies in front made it clear that there was mistrust. I had just stepped into the building. The store is great, the Starbucks is awesome, but the two staff members really ruined the day.

Balta Rojas (Master_Baiter)

2023-05

Great store, great produce, great floral & beautiful flowers

Azr'YAH Lorenz

2024-01

I call this my family store. I know just about every one that works here. Seems like family.I up my stars just because of this. Every stores has their good and bad. Everyday isn't going to be perfect, but most cases they are trying to meet everybody's needs.I do see some new faces, working.They seems ok.Only one thing is, I may have a problem if and when Albertson/ Safeway emerge with Fred Meyers/ Krogar. I don't that will be good. We'll loose that one experience.

Samantha Linburg

2022-05

Showed up at 12:50 to locked doors and was ignored by the employee standing just inside until he had to open the door to let someone out. I asked if I could just buy some water bottles and he said they were closed... It was 12:56. I asked if they were closing early then or if I could come in just to buy a case of water bottles. He just repeated that they were already closed... So I guess closing time of 1:00 is more of a suggestion to this store. If you need something be sure to show up early enough to beat the employees who need to apparently LEAVE at 1:00, not just close. Attached - a photo of their apparently ironic signage and the 1:05 employee smoke break out front

Timothy Dunn

2023-08

I like this store and have been a customer since 1983. Overall most of the employees are very nice and customer oriented. However since COVID there are a lot of empty shelves. And at night only self checkout is offered. Finally, I really miss the 24 hours of opening.

lightningstriking7

2024-02

This was my original listing 3 years ago I was back at the store since then , but yesterday I was there and things took a turn for the worst. I will add yesterday's event after this one ... 3 years ago this happened:Wasted 10 minutes of my break time getting there and was basically ignored by one cashier who was busy talking with another customer about her grandkids and when I quickly moved to another cashier he was too busy spraying down his area even though I told him I was in a hurry and on my lunch break so I left the store with nothing and still hungry...Yesterday's event:I went there to purchase a beer and I was at the self check out. I'm done with work for the day, and I'm in a fairly positive mood, but when I get to the self checkout and make my beer purchase I then have to wait for an attendant to come over and verify/authorize the purchase,and I wait and wait and wait. The guy is joking around and greeting a customer who he obviously knows and then high fives another customer who he obviously also knows, he the attendant, looks up at me for a third time and then I realized that he wasn't going to help me until it absolutely became necessary. But I'm a customer! I just want this verified so I can get home and get some rest. He ignores me even as I leave my purchase at the kiosk and as I am walking by him I then say "well thanks for ruining my afternoon " he acts confused and then I repeat my comment with a few cuss words to which he replied F--k you. There was an exchange of words and then two female employees came up and were ordering me out of the store. The attendant was saying during this time "get out and don't come back to my store..." The two older women took his word over mine!!!! Unbelievable!!! I wasn't going to leave however, and so they threatened to call the police and I told them to go ahead and do it because I frankly didn't do anything wrong to earn the kind of respect that I was getting from them, because the two women employees (to me) were handling the situation so unprofessionally... Then one of the women said "sir, I'm gonna have to ask you to leave"To which I replied "that's all you had to say in the first place and I would have left..."I'm a minority, and that shouldn't be an issue here but they made it the issue. They treated me like I had no business being there at that store at all. I hate you trump lovin' fools

Squidward Tentacle

2023-12

The pharmacy staff here are snarky and rude. I feel like I've been very patient with them so far, and I don't deserve to be treated that way. It's exhausting and I'm tired of them messing things up all the time.Edit: it's literally every month. please. oh my god please.

Sammi D

2023-05

Really liked my local Safeway, but now a days new employees/staff have made the shopping experience here just a real nail biter it's hit an miss I just won't expect to much since customer service has gone downhill or I'll go earlier in the day 😄 sad to say or probably take my business else where if it becomes worse than it is but it's true. I avoid particular cashiers an do self checkout.(Edit Review: I wanted to respond to my prior review, but I just couldn't navigate around Google review on how to, but today was a much better day at Safeway service was above standard an good too see managers jumping in to cashier 👍 thumbs up management.)

Jack D. “Tattoo Jack” Cunningham

2023-06

Had a journey to Safeway today and was amazed on how many items that were on sale were gone. It seems that the inflation that is raising g the prices on everything has become an issue n the items that are lower in price are vanishing as quick as they hit the shelves. I see that Safeway is the main hub and it's getting to be one and only place other than seven eleven.aits only a matter of time before the monopoly of food store companies will be in place

Brett Scott

2024-01

Customer service was excellent. Very nice people.

Doug C

2023-10

Difficult to get all discounts including digital only recognized on my Safeway card. Discount on milk did not scan from store tag by app.(Later visit, was told need to select store you're shopping at in app before usung digital-only deals, maybe other app coupons also. What a hassle!)

Kristy Murker

2023-06

Based solely on curbside pickup: I hope they keep curbside pickup. It's faster than going in and the employees who bring your groceries out to you are friendly.1 star would be based on the last time I actually went inside which was pre-pandemic. The staff was the most unhelpful and unfriendly employees I've ever dealt with.

Andrew Swensen

2023-05

Oh my goodness, what's going on with the pre-cut fruit in the round plastic bowls? It's not even edible. The dates prepared were within 2 days but they sure don't look and taste fresh at all. We threw away 9 containers in the last 3 months. No more!

Susan Towerton

2024-01

Still crazy expensive, but was convenient for what I needed today

Horr Hiunioj

2023-05

Store is generally dirty and smelly. Food on Chinese buffet in the store looks like it has been sitting there for about three days. General atmosphere feels like an oppressive Third World country.

David J Tugaga

2018-05

Always a great place to do some grocery shopping. They are open 24 hours a day unless they are waxing the floors, then they will be closed for a couple of hours during the night/morning.