Petco

4.2 (747)

318 NE Northgate Way, Seattle, WA 98125
(206) 363-0388
stores.petco.com

Claimed
Pet supply store
Fish store
Goldfish store
Pet store
Reptile store
Tropical fish store
Chain with pet food & supplies such as toys, beds & pet technology products, plus medication.

Service options

  • Delivery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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angela king

2024-04

Great Petco! Stocked well and always clean, especially animal cages. I’ve ran into one of the cashiers, Elizabeth, a few times and have been so happy with her service! Always kind and pleasant and even gave me a discount one time after discovering a bag of food was ripped.

Joanna

2023-11

BE CAREFUL, SO DISAPPOINTED WITH RESULT!My dog went for a bath + face, feet, and fanny trim. The bath is perfectly fine but I believe it included the nails trimming as well and the result of it is so disappointing!After I went to pick him up, he was so scared and crying so bad in the car on the way back, and I noticed he was licking his paws especially the left one (on the pic). I looked at all the trimmed nails and most of them are OVER THE LIMIT of cutting the nails and HE EVEN GOT A SMALL WOUND (looks like it was internally bleeding for some time, because I picked him up one hour after the grooming finished), and the paws are red all over! NEVER gonna come back anymore!

Ivan Martinez

2023-05

The Petco Grooming department was extraordinary! They did an amazing job trimming down Bailey’s winter coat. I’ve never seen her so happy. Four hours of well deserved pampering. Thank you.

Kerry Norton

2024-01

They usually have a good selection of dog food and supplies for my doggos. I was even able to get vaccinations for my little puppy at a great price. The fish and hamsters are even cool to look at. I don't mess with snakes *shivers*

Chuck Ferris

2024-03

Unfortunately, my experience with Ryan at Northgate Petco was less than satisfactory. Lack of product knowledge and a dismissive attitude made my visit disappointing. Hoping for better service in the future.

Samantha B

2024-01

The staff here is very knowledgeable and takes the time to answer any questions you have. You can tell they truly care about the animals.

Isabel Montoya Florez

2024-03

Becca the groomer didn’t want to take one of my dogs in and I waited for over a month for this appointment. She asked a lot of questions and it seemed like she was looking for excuses to not take him. This feels unprofessional and bad for the business

Joyce Baker

2019-05

We always love to take our puppy to Petco. I have been a Petco customer since 2002, starting in Denver Colorado. We used to have a sheltie. She was only, 6 weeks old and passed when she was 13 years old 😥 we got a new Chihuahua-border terrier mix. She just turned 10 months old. She also loves to go to Petco. Thank you so much for providing such a great clean and friendly environment for our pets. We really appreciate it.😘❤️Here are our two beautiful girls. God bless Hana in heaven and she's watching after her sister Shana.

Anthony Spriggs (Keeko)

2024-04

Everyone was incredibly helpful as I start my first aquarium in years.

Chelsea Bare

2023-07

Love this place. The person who helped was Sebastian and he is incredibly knowledgeable about reptile and bird care! He was so helpful and informative about everything from handling, cleaning cages, proper diets and how to watch for certain behaviors. He's great! I know I can always come back and ask for tips from him!

Giulia Karina

2024-03

I love how they do the grooming of my dogs. They come really clean, and their claws look on point every time.

Dennis

2023-12

Called for a particular product, the gentleman knew exactly what I was looking for, and checked stock, and price. Shopped here several times and always a pleasant experience.

Tracey Knight

2023-10

First time at this location. Jaime gave my puppy the best care (bath, nails etc) I'd definitely recommend him to anyone who has a shy or skiddish baby doggy! Great service 👏

Leon “LikeItorNot” Williams

2023-06

Not what was advertised, thought we were going to receive shots for our puppy at a bargain price, with physical, and wellness exam, but surprise not as advertised. Only shots, friends. But they were very polite and courteous ( except for the pet grooming) (the two employees on shift just stared at me for about 2 minutes before one of them came out to greet me, then she was hostile and confused, don't you work here, I asked, and still she was baffled.)they have a wide selection of pet accessories, neat and clean. But they need to be taught politeness, greeting service, hospitality and genuine appealing approach so that customers/patrons are not caught off guard or confused by their indirect contact. Yes, it starts with the managers. Just saying

Chris Pleg

2023-06

I have been happy with the customer service at the Northgate location. But in my recent visit I ran into a small issue with some of the employee not wanting to grab pet animals out for me to purchase. I had to wait for an employee to get of their break before I received customers service. The person that was supposed to help me she slow poke everything until the person got off their break. I was in a hurry because I had other things that needed to be done before I went to work which I was late because of the lack of willingness to grab the animal I was requesting.I might be wrong on my understanding of the store policy, but I was under the impression that ALL EMPLOYEES are expected to grab the reptiles, birds, fish, bugs, and ect, as part of the customer service. The grooming and training is separate or different types of service that requires different types training.I understand that someone might be uncomfortable of handling reptiles, bugs and or animals. But if that is the case than they shouldn't be working there or in the customer service department.I hope that this issue would be resolved so that other customers does not have to wait to receive customers service and or wait until someone is off their break to be able to purchase what they are requesting.

Rosy Pearson

2023-05

Do NOT buy any living creatures from this place. Don't do it.Supplies are fine every now and then. But don't expect this company to stock everything you need to keep exotic pets alive ...even tho they sell them...they will sell them and prepare you to neglect and under care for them. Because this is a money making machine. That's it.The staff are usually well-meaning, but often don't know what they're talking about. But this company does NOT care about the health of your pet, or of their animals.Go to a breeder or a reputable pet store. I highly recommend aquarium co-op in Edmonds or the Fish Store in lake city for fish. Or Hewitt reptile emporium in Everett for reptiles. All amazing, educational businesses that will help you learn how to care for your animal (in addition to your own research)As a reptile and fish keeper, trust me. Don't do it.

Alaina Cooper

2023-12

This location was great and had perfect variety and staff were wonderful.

Courtney Powell

2017-05

Good prices, clean. They have sick reptiles. We for our baby leopard gecko from there and he was ill

Mike Goldstein

2023-09

East pet grooming. My pup looks great and the stylist was spot on. No complaints except the lack of availability because not enough groomers.

Denille

2024-02

I appreciate that I can bring my dog in and walk around. Thank you.

E Stark

2019-05

The staff at this store are friends! My dog won't let me walk past it without going inside. (Unless they're closed, then she gets sad) we're welcomed by name every time we come in!

Sam H

2023-12

I found what a wanted right away. Easy to get on line and was ready to pick up in less than an hour.

chris telford

2022-05

I normally judge pet stores on how well their aquarium set ups are and whether the fish are healthy or not. This place seemed pretty good. We were there for some cat stuff which they had most of what we needed.They did seem to have a great selection of reptiles.

George Courville

2023-05

Good clean store, some of the inventory has been lacking but I'm pretty sure that's the case everywhere recently. The staff is very friendly and there is plenty of parking in the free garage. We haven't used their grooming or nail service so I cannot comment on that part.

Emmy McConnell

2023-05

We have taken our dog, Sven, to the groomers at the Northgate, Seattle Petco for about 7 years. This year, Sven dealt with medical issues and an eventual leg amputation, and the groomers were so good about listening to our concerns about his gentle handling, treating Sven with care, and making him look great within his physical limitations. We are very happy with their service. They are also more affordable than most other groomers for a large dog.

Danielle Love (Dlove)

2023-05

Well they have a wonderful selection of items especially compared to PetSmart but 2 items that I was told was available in store were not so I didn't get them when I could have just added them to my free delivery items and gotten them as planned and since I didn't get those items my overall purchase wasn't as cheap cus I was using a promo that allowed me to get a discount. But otherwise they have everything even pet insurance, and a pet prescription place so that's neat and they have items that you just cant find else where so that's a plus. Their delivery options are very flexible and convenient and they even have a quick chat with a agent option on their site and app which is great for any questions you have. So overall it's a pretty good place to shop for your furry ones or feather or scales for all of your animal family members.

Nicole Persson

2020-05

Was really disappointed, went in for a crate and a couple other items. Have had good experiences at this store so wanted to buy it here in person rather than via an online retailer. Despite seeing a number of reasonably priced crates on the website, the store only stocks ones that are $100+. So took my business elsewhere and ordered one on Amazon Prime for $30 before I even left the store. Will continue to shop here but definitely more selectively now that I see how much the gouge you for wanting to shop in a store and support the retailer.

Kristin Bates

2022-05

Staff are friendly across the board but a high level of customer service is hit or miss and there are few employees with knowledge on how to best care for the pets they sell. Products and variety of selection varies by store, the Northgate location seems better stocked than the Bothell location.

Stephanie Boen

2019-05

Once in awhile they have betta fish that you can rescue me need good homes. they have lots of regular betta fish, and baby betta fish.

gSuNg

2023-05

Lots of stuff for my babies!

Opening Hours

Monday 9 AM-8 PM
Tuesday 9 AM-8 PM
Wednesday 9 AM-8 PM
Thursday 9 AM-8 PM
Friday 9 AM-8 PM
Saturday 9 AM-8 PM
Sunday 10 AM-7 PM

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