2.3 (55)
1522 E Madison St, Seattle, WA 98122
(206) 325-4911
7-eleven.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Patrick Kimbrough
2024-04
Most unprofessional and rude person I’ve dealt with in a long time and the gas station itself is unlike most. One they don’t have bathrooms even for paying customers. Two they don’t have ice or he said the ice machine was broken. Then to top it off he shorted my change on purpose and tried to act like I was crazy. SMH when the receipt clearly said what my change should be. This is probably a ploy they do often, enough ppl don’t get the correct change over a day, week, month it can add up pretty quickly. Wouldn’t ever go back here I would give my business elsewhere
R Hobbit
2024-03
I walked into this store tonight & one of the staff came up towards me and told me verbatim "Take your mask off." I wear a mask to protect myself and others I care for as the COVID virus is constantly mutating and I'd rather be safe than sorry. I asked him "Why do I need to compromise my health to be here?" And he had no response to my question. It's unconscionable to me that this business location has little to no regard for the health of its customers and it is a disgusting policy with no justification. I walked straight out of there and refused to look back. They made it their business to try to compromise my health so I will not give them MY business and I strongly recommend that anyone else reading this review consider my post because I can walk into any other store in this city and I guarantee you no one is going to bother me about why I need to NOT wear a mask.
Nolan Jones
2024-02
This place is trying to get you sick. I bought 2 drinks that were expired by 2 and 3 months respectfully. I asked for refund of goods, basically a switch out and they accepted. I went and put 2 different drinks on the counter. I then come to find out one of the replacements is expired. Don't go to this place.
Soyeong Cha
2024-02
I was informed that the chicken rollerbites do not have cheese. However, when I took a bite, I saw that they actually contain cheese. I'm lactose intolerant, and getting the right info upfront would save people from health issues.
Washington Stadunks
2024-01
Stopped in for a peak, and snacks. They greet you every time you enter. Small convenience store. All snacks and toiletries. Was surprised to see toys, including Barbie dolls.
Michael Park
2023-12
So the store just switched from Corporate to a Franchise. I met the new folks and they seemed totally legit and want to win back customers through friendly service. Really nice folks, I'm excited and hope to see great things from this place! They just recently renovated it and it looks nice. The soda fountain works now and they're back to a solid 24hrs a day. Drop by and check 'em out! Oh and they have more than one employee working at a time so hopefully there won't be any more waiting at the register for the one overworked person to do online orders first.--------------------------Store always has good selection of items. Everything here from a gallon of milk to USB cables to playing cards.
Xeon kogeki
2024-03
The food is really good Store is clean employers greet you every time you enter the store
Liam S.
2023-07
Only when I have to give a review! After leaving the store with my purchases I realized I’m missing a 20 dollar bill. I probably dropped it during my walk but it’s enough money to at least call and check the places you’ve been. So I called this ditty up especially after remembering the transaction being weird mostly in my part because I made another transaction immediately after the first and recall having my change from the first transaction and the cash drawer closed but the cashier was holding a 20. Why is he holding a 20 when the drawer is already closed and I have my change and I started with 2-twenties. So I bought something that costed $3, gave another 5 and got change back. Should have been 3-ones. So my fault as well because I didn’t even realize it till I was already out of the store and didn’t want to raise a stink for the new employee. Back to my calling this ditty up. Miss thang answered yada boink.. “I was in the store and may have dropped a 20 on the floor did anything turn up”. Now, miss Thang, she’s straight up which is nice “well if you did it’s not there anymore”. She says. So , totally ticked to get this out of the way I say “well would you mind checking the drawer at the end of the night and seeing if maybe you are over $20 I’ll check back tomorrow and go from there”.Sorry, this is the end of the story because after overhearing some words with her co worker she hung up. Like I said about Miss Thang, she’s straight-up. I’m glad to give a positive review. If your in a hurry, pick Miss Thang you won’t worry!
Adam Mesa
2024-03
Not 24/7. I showed up at 422AM and was be clerk ignored me.
hJaimie
2023-05
FOOD SAFETY HAZARDDoor locked 9pm Friday 26, 2022Came for pizza waited over 15 minutes.Opened door finally came back. Asked why door was locked 3 or 4 customers left, two of us waited. Suggested to put up sign for when he would reopen the store. He suggested I provide him one.Said he needs to lock the store to use rest rooms, etcAsked for whole meat lovers pizza. Told me to fetch it from cooler not freezer behind back counter.He then (I figured out later) WARMED a raw pizza in microwave did not actually cook pizza.It folded in half when he tried to box it. I know why now the pizza dough was raw. It's not a frozen precooked pizza. It's the fresh unfrozen raw ones they serve by the slice in the deli area. BE CAREFUL Buying DELI FOOD HERE. THEY MAY BE JUST WARMING ALL THE DELI FOOD IN THE MICROWAVE INSTEAD OF COOKING IT THOROUGHLY TO THE PROPER TEMPERATURE BEFORE SELLING IT TOO YOU!!!!IMPROPERLY COOKED PIZZATook it home was not even hot. Also uncut into slices. He thinks he's warming up a frozen cooked pizza.I realized after I tried to recook/reheat it in microwave the dough was raw.Had to heat up oven and cook it in the oven before edible. FOOD POISONING ANYONE. The middle was cold. Dough raw uncooked, not browned, not crisp.Called this young man by phone explained my pizza was uncooked. It's raw you can't just warm it in the microwave. It has to have a specific internal temperature to be safe to eat. Even though I recooked was not good made my stomach sick. Was raw, semi warmed pizza all the way home not safe not even really hot.He smart mouthed me on the call and said it was cooked in microwave properly. Explained to him I been buying whole DELI PIZZA for more than 10 years from the previous franchise.1st time I have ever received a half cold, unsliced pizza is since Corporate reopened this store.He also suggested I get my pizza elsewhereAlso one of the sedans previously parked to get gas advised me because of the extremely high ground car speed bumps in front of gas pumparea to just go somewhere else so not to damage underneath my car as it bangs it. He has high suspension on his carI believe I also told this same young man on a previous visit to let his manager know as customers with sedans such as I are buying gas elsewhere because of those high speed bumps. He was more interested in telling me I can't go and get my gas at the 7eleven on Rainier as it's closed.Tried to call manager during early day August 27 2022 got answering machine.So far leaving this store closed would be a vast improvement!!!!!!!Will go to Shell station first than go here.No gas no pizza really bad since reopened.Would have too remove gas pumps and underground storage tanks to rebuild and/or sell.Keep letting your clerk tell customers to go elsewhere.Lock the Doors constantlySell undercooked pizzaDon't fix overly high speed bumps by gas pumpsIt was well run and convenient before but speed bumps had gotten worse to get over - ground sinking in betweenNow it's NOT CONVENIENT ITS JUST BAD!!!!!
zendl manahan
2023-05
It's hardly ever open. Multiple employees will be inside and not unlock the door for customers. It's pretty annoying because this is the closest store to my house, and I'm used to other 7-11 locations, being 24 hours and always open. Just tried to go in today, and the girl locked the door when she saw me walking up at 4:30 pm.
Austin Cole
2023-05
I came in (late at night) with a dead phone trying to call an Uber to my friend's house. Eva and the team were amazing. They helped me find a phone charger, call an uber, and most importantly were pleasant / understanding / kind / delightful people while offering help entirely outside (what I assume is) their job description.Regardless, this is my favorite 7-11 now, without contest.
David Frank
2023-05
Twice now since they have reopened I walked up to the store to find the doors locked and a sign saying "back in 30 minutes". This is supposed to be a convenience store! This is at 4PM on a Saturday. The previous managers never did this.
Zack Florent
2023-05
I went yesterday at 6:30pm to find a closed sign. Hmmm. Maybe you should pay your staff a living wage? I bet these bad reviews will turn around pretty quickly if you do…
Alex Baña
2023-05
Abysmal, rude service. Inconsistent hours. Worst retail experience in Seattle. How is it possible that the company doesn't punish or try to rectify the problems with this dreadful franchisee?
Caroline
2023-05
Not 24 hours. Understandable when it’s the end of the day, but not so much when it’s the middle of the morning/day. Unpredictable hours are inconvenient (for a convenient store). Workers are usually friendly.
Taylor Carr
2018-05
The employee that was working last night was incredibly unkind. He was very mean to us for a reason that was unknown to me... it was extremely uncomfortable. He clearly just doesn't like people, as he was also yelling at the person in front of us in line. When I walked outside of the store after my purchase I was confused and bummed, and another woman shared he had also done the same to her. I will make sure to never go back to this place and would recommend the same for others.
Adolfo Mejias
2023-12
The new administration sucks, they are rude, ill-mannered and haughty.
mudassar ali
2023-05
Hi this is my nebiourhood store african american Gentle man at the register was very rude he is usually there at afternoons he always give me wired vibes and did not want to serve i asked him pls try transaction on other register he basically refuse to cooperate and told me to leave my store you cant tell me what to do i said no sir i am requesting u to pls try other register but he said get out of my store this kind of insulting behaviour i dont know how they hire prejudice people
J Stark
2021-05
I get a Coke Zero and was going to get Juul pods, but the cashier wouldn’t accept my passport... Says it’s because he needs ID to scan, besides the fact I’m 24 and look 32 it’s a government ID, never have I ever had a problem buying tobacco or alcohol... inexcusable
Kristopher Wood
2023-10
Not open 24 hours I'm here and they are closed lights off
Koko Chesanow
2023-05
I called ahead but phone was always busy or no one answered!! Every Sunday closed after 5 pm ! ? I missed my Amazon delivery packages !! This is unexceptional and I am going to report this to 7/11’s corporate and Amazon!! It’s just horrible.
Eric Nelson
2023-05
Get off work between 2 -3am and sometimes want something cold to drink but store not open even though they are listed as 24 hrs and open
Joe Reyes
2018-05
Never have had an issue when going to 7/11. The panhandlers are an issue but it is the same anywhere in Seattle. The cashier has never been rude and greets me every time.
Jonathan “Foxius” Slater
2021-05
One of the smaller 7-11 stores in the area. Parking is limited and aide streets can get pretty back up around lunch time. Plan ahead if you are headed here.
Joseph Double
2023-05
This store is never open. I've gone up there at least 3-4 times over the last couple of days and the doors are locked and the store is closed every single time.
Zoe Tice
2023-10
Got mansplained here about bagels. . .not cash money
Nikhil Raj
2024-05
Best customer service.
Farhad Mangal
2023-05
Suppose to be open 24 hours but they were closed at 3:28 am as the door was opened the told me they are closed.
Steve Kwok
2019-05
Gentleman at the cashier was helpful to help me find what I needed. He greeted all customers with a genuine attitude. Lovely chap.
| Monday | Open 24 hours |
|---|---|
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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