Uptown Cleaners & Laundry

Heather Denman

2024-03

First time here because, my washer stopped working. I had about a weeks worth of clothes. The manager was able to help me and the machines were able to hold very large loads. Wasn't too expensive and the dryers are $25 to dry for 8 minutes so that was a great deal. I would highly recommend this if you need it.

Christy Nguyen (Christy Content)

2024-03

$2.75/ load to wash$0.25 to dryWish I found this laundromat sooner. Great facility!

Pamela Hart

2024-03

The owner was extremely kind and helpful! He helped me load my sleeping bag and pillows, he dispensed the detergent, and helped me with all aspects of the process of washing and drying. It was quick and not ridiculously expensive. It's an older place but it's pretty clean. When I need a laundromat I'll be going back to this one.

david earl

2024-02

The staff here is very mixed. The woman who works at the counter is very sweet, helpful and honest about what they can and cannot do. The owner is made my partner extremely uncomfortable and charged us extra for washing a blanket saying we lied about having that in our pile of laundry... There was no marked rule about this and on drop off, I did tell the lady there was blankets among towels. He was also weird and invasive asking my partner on pickup why we had so much laundry to wash? Why does it matter? Made both of us very uncomfortable.The pricing was not good and I will not be coming back here solely because I do not want to risk coming in contact with the owner again.

python monty

2024-01

Laundry attendant chewed out Hispanic woman and daughter for "not asking to use 1 dryer", as she had brought in her laundry from home,( her dryer had broke). I didn't see any signs posted stating that rule. It may be a rule, but poorly executed by attendant. You could see that everyone felt very uncomfortable with the attendant. Then a few minutes later, he opened my dryer to "feel"?? if my laundry was dry, I guess. Does he "feel" everyones laundry?? I decided to just get out fast.

Matthew Huntington

2023-05

Owner is super nice! Helped me wash to queen sized down comforters. He advised me about which washer to use, helped with adding the proper amount of soap, and moved items from wash to dryer while I was out running other errands.It’s an older building but it’s clean and the rafters are beautiful old growth pine.I recommend.

Emily James

2023-07

The front desk guy was very helpful and kind. Was in and out very quickly. Will definitely be coming here again.

Dana Huerigo

2022-05

We love this place. We just spent an afternoon catching up on an embarrassingly large amount of laundry. They were so helpful and friendly. They wonderful lady that was working was helpful, kind, sweet, generous, thoughtful, and all around a boss. I would recommend this place over all others every day of the week and twice on Sundays.

Peppi Pettyjohn

2024-01

Owners are super polite and helpful. We will definitely be going back!!!

Alissa Frosland

2022-05

The owner, awesome! Very friendly! and I appreciate the fact that he doesn't allow pet hair in the washer/dryer! Very clean experience 👌 Will use his laundry mat again, hopefully he is still in ownership when I return.

Emily Mills

2016-05

I have no idea why people post such horrible reviews for this place!I am new to the area and did a quick search for a place to do laundry. I came across Uptown and was very skeptical about going in based on reviews. With a lack of options I gave it a shot and was overwhelmingly pleased with the service. The gentleman told us it was a family owned business and was incredibly helpful and kind. It was clean and fresh inside and the machines are in great condition. The prices are great and the speed in which the machines work is phenomenal!Don't let all the negative reviews sway you. This is an excellent location! While you're there check out the memorabilia adorning the walls is fascinating the history of the place!

Bob Bunbury

2020-05

Very helpful owner. The boat we were on American Empress has no washing machines for guests. We walked here with our washing and the owner helped us use the machines. We're from UK and were unsure how to use them. Very good customer service. An added bonus there is even a bar round the corner!

Victoria M.

2018-05

Very friendly & helpful. Machines are well maintained and you are literally in and out in just a little over 1 hour!! Super efficient and clean. They also offer oversized machines to wash your comforters and large blankets. Plus, they have a lot of memorabilia on the walls for sale.

Samantha Ashleigh

2019-05

Came just to wash and dry one blanket. I dreaded having to go to a laundromat with my two toddlers for who knows how long. The owner was super friendly, even let me leave and come back once my clothes were done. Waiting for the dryer to finish he gave my toddlers candy and turned on cartoons. Very clean and friendly. Made my assumed experience flip around. I’ll definitely go back there if I need.

E Cribb

2017-05

Jimmy was amazing :)He walked me through how to use the washers and even gave me advice about the amount of soap I needed! Jimmy was super nice and made me feel like we were old friends! The building effectively uses the space provided without over cramming the building I WOULD definitely recommend this place.

Stephanie Alexander

2023-05

$2.50 per load. $1.00 to dry. Super friendly and clean. Parking lot was tucked against a wall with lots of trees so we had a safe shaded place to chill and wait.

Chris

2018-05

The prices are good, machines are pretty quick and seem to do an ok job getting the laundry clean. We had several mixed experiences with the staff hence the poor review. The gentleman who works there is very over bearing/rude/and tempermentle one time he was polite and helpful the next time he was cussing some lady out for bringing to much laundry, the next time he was very rude to my girlfriend and her son because his plumbing was not working correctly. It's just a laundry mat and there are other places to go without having to deal with moody employees. We won't be going back there not worth the hastle when there are other places to choose from.

JacobTeriDawn Kreitzer

2019-05

My first and second experience here were wonderful. Then this last time the guy working there was rude, he sat there lecturing me, if it wasn't over 1 thing it was another varying from way I do laundry, way I raise my children, over the amount of clothes I brought in to pay to use their machines to get them cleaned. Then turns around and tells me I should go to Pasco or Kennewick to do laundry if I have a lot of laundry to do, so hes turning away or pushing away customers and treats them like they are trash. I have never been so disrespected in my life especially over laundry and I'm paying them and he spoke down to me and as if I was trash. I never made a mess, I kept the amount of machines down to what he requested and yet he still found it necessary to lecture me . Then I find out hes the owners son! NOT GOOD BUSINESS OR A GOOD REPRESENTATION OF YOUR BUSINESS

Kimberly Allen

2019-05

Our dryer broke and we came here twice. The first time was great but a little hot inside.. today the sign says they close at 6 and the guy said he wanted to close early to watch nascar. He started complaining that no one has been here in hours. I felt rushed the whole time, he said he would lock peoples clothes in here over night if they didn’t come before he closed. Why have hours on the door if you don’t want to go by them?

K

2022-05

Not helpful, refused service if there was any pet hair on items. PSA to owner: You own a laundry mat….people will be coming in with all sorts of soiled clothes. Don’t offer self service if you refuse customers with pets

Marie Rodriguez

2017-05

I love it here the machines are amazing and the guy is really nice once u get to know him lol I seen other people's comments about him but he is awesome can't let ones experience become your own. The machines work great the dryers are awesome I mean the best I have found in this area, I won't go anywhere else now.

Alana Feuerborn

2023-09

My clothes always come out looking spectacular!! Thank you for consistently doing a great job!!

Kristianne Rogalsky

2017-05

Staff is so helpful and friendly! They coached me through the tricks of the trade to restore my daughter's down jacket to properly fluffy and insulating. They even leant the tennis balls to me while I dried the jacket.....a two day, 3 step process....who knew!

Mr H

2017-05

3rd laundromat I've ever used in life. It's small and very pro Mariners and Seahawks. Prices are great and staff are friendly. Sitting here watching my 3 loads in the dryer tumble, very relaxing. Old building but quality CLEAN WORKING MACHINES.I'll be back and you need to come too, look at your clothes you filthy animal ;).

Torri Duggan

2017-05

So I went in with four loads of laundry to dry cause my dryer broke and couldnt get a tech out for a couple weeks. The man at the counter was extremely rude. I told him my situation and he told me that there were only two open dryers but I could see there were about 6 that were empty. I would of been ok with the two but he went on to tell me that he didnt want to make my problem his problem. His tone was very harsh and rude. I went in there to support his business and he made me feel like I was a "problem" to him. Needless to say, I walked out of there.

sandiegoman66

2021-05

Great place to do laundry, not too busy. Owner is very helpful, and reasonably priced. Its an older business I choose to support.Quiet area where you can go outside and sit on a bench as well. Coffee at the end of the plaza 👍

Stan Lockard

2016-05

This guy that works behind the counter needs to be cleaned himself. Been going there for 10 years 2 times a week. And the way he treated my wife is absurd. Mom he needs to be released. Send him over to the goodwill. Poor customer relations. Not good for business.

Morton P

2023-08

They are fast and friendly. I refuse to utilize any other cleaners for my needs! A++

patricia lange

2017-05

My husband has been in once to have one or two loads done as he offers a wash/dry/fold option where you can drop off your laundry. This is great becuase we are really busy and i really just needed all my pants underwear and tawls wash.the guy was extreamly rude stating that he was upset there was not more then two loads. Whatever right? Then he picked up the laundry and not only was it NOT folded, but it was still damp.. i had to hang dry almost all the cloths and rewash some that smelled horrable.

Ricky Lee

2023-05

The place has gone downhill. The guy that runs it is very unpleasant and unprofessional. If I need any dry cleaning done, I will just take it to Kennewick. If I need any laundry done, I will take it to Po's here in Richland.