PupTown Pet Salon

4.7 (55)

248 Williams Blvd, Richland, WA 99354
(509) 943-5082
facebook.com

Claimed
Pet groomer

Accessibility

  • Wheelchair accessible entrance

Reviews

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Jazz Thind

2024-04

Took my 7 year Maltipoo here to get groomed up. My pup had a bad encounter with a different groomer a couple years back which has made it difficult to get him regularly groomed. After asking around, I’ve heard nothing but positive things about PupTown so I decided to take him in. After relaying my concerns, they reassured me that they’ve had other similar stories. I got a text message about a hour later with my pup coming back looking like a brand new dog. I got a Teddy Bear cut and they did a great job with the styling and the general cleaning (nails, ears, anal glands). My total came out to be $70 and I am very pleased with this place! Will definitely use them again for any future grooming needs! Thank you.

Jennifer Elsen

2023-10

Excellent service!! I took our Pom Bear in looking a hot mess, and brought home a dapper gentleman!! He got the works, he smells and looks AMAZING! Can’t wait for his next appointment!

Whiskeystraw

2023-12

I don’t know what I did to o get the best cat groomer in the Tri but let’s keep it a secret.

Patty Arias

2020-05

The best! The best! The best! My fur baby is always taken care of. Comes out looking so fresh and so clean. Chris has always taken great care of him even when he was the most difficult little guy. This place is always clean and the staff is beyond the very best. We love PupTown and highly recommend them.

Adri Ellis

2023-07

I paid for a de-shedding groom for my husky.I picked her up an hour or so later, she looked exactly the same as when I dropped her off.I wiped my hand down her back before we got in the car, hair everywhere.They didn't scrub her, she smelled again after 4-5 days. (She's an indoor dog in an apartment.)They rely on their de-shedding shampoo to remove hair. Not high-velocety dryers and undercoat rakes.Price is not worth the service.

Tammy Barnett

2021-05

Sharon is amazing. So happy I was given a referral to her. This poodle is crazy and def has her messy hair days. Dont know how she does it, but I'm so glad I dont have to. Lol

C *

2020-05

Love this place! My boy is a bit temperamental. The groomers are trained and very knowledgeable on how to handle moody dogs. I have never been disappointed in my 8 years going here. The staff reflects their happiness with their job and owner with the kindness and smile you receive when coming into the door. The animals are treated with respect and care and come out looking amazing! They communicate very well with the clients and have always been professional. I cant say enough about how great this place is as well as the staff!

Kris

2023-05

We have had our 1.5 year old fullsize Goldendoodle to several groomers and now we finally found the perfect one! PupTown did an excellent cut, style and full service for him!!! He can't wait to go back.

Julia Goodhope

2021-05

I have been taking my puppy to PupTown for many years and I am thrilled with care and love they show my puppy! Chris, the owner is wonderful to talk with and takes great care in each puppy. My puppy had an adverse reaction to the soap they were using to groom him. Just happened once. Chris took great interest to come to my home the very next day after my puppy was groomed to see him. She took great interest in his recovery which was quick, but she ordered a special soap to use on him since he showed a sensitivity to the soap. My pup has not had any other issues! I just love all of the staff at PupTown! It is a wonderful place that cares for your pup! 💕💕 Thank you PupTown for all your professional care you always give my puppy!Respectfully, Julia Goodhope

Jason Smith

2019-05

Great service, my pup runs to the door when he goes. Always excited to see the groomer. Looks great afterwards too.

Joanna Ruiz

2019-05

Today was my first time bringing my beagle puppy Remy in and we both had a great experience! They were able to get my in last minute notice. Very reasonably priced. He was very happy, clean, and they even put a adorable tie on him. We are very happy with our service here and will be back! We would 110% reccomend everyone else to choose Puptown!

Michelle Kraft

2020-05

I brought in my 7 year old husky rescue who had never been groomed before and Puptown made him look amazing! They are very welcoming and I felt like they truly cared about his comfort during the process. I will definitely be going back. Thanks, Puptown!

Mr H

2020-05

This place is so clean, relaxing and easy to find. Our animals love the staff 👍. I've noticed the employees are very tight knit and share knowledge openly about different techniques, experiences and breeds. The "shop cat" Sprocket is adorable. Trust your family to them, you won't regret.

O W

2020-05

Great Place. Doggo loved it. They do great work here. Appointments are easy to set up. Cost is fair. Services offered are extensive. Customer service is friendly. Recommended for a good soft dog at home. Try it out, you won't be disappointed!

Kelsey Dauod

2020-05

Puptown was awesome!! They did a great job on my husky!! He smells great and his shedding has decreased tremendously. Petsmart didn’t do such a great job so I’m glad we came here instead!

Serenity Mallon

2020-05

I have a medium size elderly dog who is very skittish about getting her feet touched. The groomer was patient and confident, and able to provide the closest cut and file we've had done on my girl. $15

Malisa Franklin

2023-05

Best grooming experience for my fur baby of ALL time. He was so calm and happy after his cut and he looked great.

Lory Adams

2019-05

Had Riggz groomed to get his winter under coat removed. He looks so handsome. Thank you.

Steven Floyd

2018-05

They trim our pug Bobbi-Sues claws perfectly and quicky, even though she doesn't like to be groomed. They're so friendly, I would recommend them to all of my family and friends.

NAAS

2020-05

Very good staff, they treated my dog very good. They did everything we asked, and even included a little bow. Very happy with this service and will be bringing my dog here again.

Jeremy Werderman

2023-08

Great pet spa, friendly staff! Both my parents and I dog our dogs there.

richard holdren

2022-05

Took my dog there for the first time today...very professional staff...caring for my dog... especially since he was real nervous...very pleased with the ✂️. Definitely recommend.

Kristen “Kay” Middleton

2019-05

Had a great experience here with my dogs, a Pom and a beagle. They are very professional and friendly. Great space, too! Highly recommend.

Sharon Pardini

2018-05

I have a 5 pound Yorkie & pup town is amazing , I take my little 1 to them & no one else , I never have to bring her back to fix her grooming , I love it

Darrell Stewart

2021-05

Did a great job on her deshed blowout. 3.5 weeks later still not shedding. They do great clipping as well.

Travis Nelson

2022-05

They got me in very quickly.. my dog loved how gentle they were.

Paul Perkins

2023-05

It took a lot of care and taking care of my dog very good people

tanya olson

2023-05

Staff does a great job with my dog who can be hard to groom.

Jessica Croft

2020-05

Always great with our pup, always great grooming!♡♡♡

Katie Mader

2021-05

Love Pup Town, Shauna is amazing and I highly recommend them!

Opening Hours

Monday 8 AM-4 PM
Tuesday 8 AM-4 PM
Wednesday 8 AM-4 PM
Thursday 8 AM-4 PM
Friday 9 AM-4 PM
Saturday Closed
Sunday Closed

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