Harbor Freight Tools

Joy McIlvaine

2023-05

Jack 5 🌟 🌟 🌟 🌟 🌟 employee always greets you with a smile.Mason another 5 🌟 🌟 🌟 🌟 🌟employee was very Helpful today. Great place to find so many things you need for fixing your home. 🏡

tech- garage

2024-04

Im going to give a big shoutout to rob! Probably one of the most chipper morning eployees ive ever come across anywhere! Gave me a compliment that changed my mood for the day and thats just awesome! Oh yeah and harbor frieght always comes through with what i need! Thanks man!

E. A. Fisher

2024-03

Some decent products, loads of selection. Wish they had more shipping options though.

Brad Toms

2023-08

Went to buy a set of magnetic screwdrivers. There are so many of screwdrivers and after searching for 10 minutes and can not find one. Asked a woman staff who is supposed to greet customer for help and she did not even try to help. It is tough for Harbor Freight to open a local store and compete with Pullman Building Supply. But they just lost an opportunity to win another customer with horrible customer service and lost a customer permanently. No surprise this place would be out of business soon. Never go there again.

Zach Pappas

2024-01

I challenge anyone to find a more friendly helpful and upbeat staff anyehere in Pullman, you'll be hard pressed. And they play absolute bangers

molly jensen-roe

2023-09

They have a lot of great stuff for a fraction of the price...the store is clean..Brandon, Tony and Mikki are very helpful...become a member and get certain things at a members price 🤗

Rachel

2023-07

Nice harbor freight Store, right nxt to grocery outlet, used to be shopko, was looking for a current color of toolbox called was able to have them hold it, since I was over a hr away. ..

Dennis Gentry

2021-05

It’s a smaller store than some — the Lewiston store is a bit larger — and they run out of sale items quickly, but it’s clean and organized.If I had been able to buy any of my top three choices in air compressors when my old one broke and I needed one that day, I would have given 5 stars. They were also out of stock of the workbench I wanted (again, a sale item), and the manager told me it would be in stock again later in the week.Look up the coupons you want before you go in so you have them handy on your phone or printed out.I’m glad to have a Harbor Freight within 10 miles of my shop.

Robert R

2023-06

This group of employees is always on top of it helping you get what you need finding tools and items that you're looking for and always more than helpful with a warranty return or an issue.

bruce kelly

2023-09

Excellent deals if you sign up. They have a little bit of everything you need. Very friendly and knowledgeable staff.

Christian Soltero

2022-05

Very friendly and helpful staff who truly care about their customers. I always feel dumb going into hardware stores because I’m not very educated on tools and hardware. Here, the guy helping me and my girlfriend answered all of our questions without making me feel dumb. If he didn’t know the answer to a question, he would ask someone else and answer right away. Their return policy is amazing and embraced by their staff. I’ve found many places to be a hassle when returning things, but here it was fast and easy. Most pleasant experience I’ve ever had in a hardware store by far.

Ron Warren

2022-05

Terrible experience...Went in to purchase a $180 inspection camera. They had one in stock and the guy walks out with it in a gallon zip lock bag and informs me they can not give me the box for it that was hanging on the wall because it was the "place holder" I've never heard of such a thing. I contacted the manager the next day just to let him know that I purchased elsewhere and all he did was make excuses and then accused me of "cussing everyone out" when I walked out. I have shopped at harbor freight for years and they just lost a customer.Pay attention Harbor Freight Corporate!!!

C. Brandon Chapman

2021-05

The folks are polite here. The store is really clean. And there are always good prices. There are some things I wouldn't buy here because quality is vital and not all the stuff at Harbor Freight is top-quality stuff. As the saying goes, "you get what you pay for." But there are many things that we've purchased here that are BETTER than what you can find other places. Simple things, like the kneeling pads for flooring and gardening. The ones at Walmart and our local building place are really thin. They have the fat ones here (in addition to smaller ones) and they're way more comfortable. Zip ties is another example. It's silly. But they're zip ties and instead of paying $12 for a tub of them at the local building supply place, I can pay $3 here.

LM V

2021-05

First time visit. So excited. The manager Corey was mean and rude. No thank you for visiting after purchase. No welcome upon arrival.I think it would be terrible to work under such a management. If that is how they are with the public on the first week of opening, I don't know how they will do in the coming months. Maybe it was just a bad day. I hope it was. Just made me feel sorry about promoting their opening on fb. I'll be deleting it.The store itself was nice, just like how we liked it when we were visiting the other ones in other states. A great store especially when we get supplies to remodel homes.To the credit of one of the employees, she came by to ask if we found everything OK, and helped us with finding some stuff. Because of her, its at 2 star, and not one. Its amazing that the Frontline staff is more welcoming than the manager, she certainly has the CS quality necessary for the job.

Mike D Serna

2022-05

The cashier carried my merchandise for me... Hospitality is why I'm coming back again and again.... Friendly and knowledgeable.. I love my new shop vac great price.. I save so much money cheaper than Amazon

Gina Green

2021-05

I went into Harbor Freight the other day and needed a few different things. I kind of knew what I needed, but honestly know nohing about this stuff. The associate that helped me, Markus, was very patient and knowledgeable. He answered all of my questions, and even made some great suggestions when it came to brands, styles of tools, etc. When I got home, everything worked exactly as I needed it to. Thank you to Harbor Freight and Markus for helping make my projects much less stressful than they could have been.

Rachelle Waite

2021-05

I wanted to say thank you to the man that helped me get a welder for my boyfriend.I absolutely didn’t know anything about welders what so ever and if I asked my man he would of known what I was getting him for Christmas.I wish I got the name of this man.But he helped explain almost every single welder he had and what my boyfriend would like the most specially with the project he was doing and needed a certain welder.You guys always are so nice whenever I come in, thank you again <3

Dee Schmidt

2021-05

TJ I am sorry you were upset. I am sorry your local Harbor Freight was out of the product you were looking for. We did have the product but unfortunately we have a policy that does not allow credit cards over the phone. We would have loved to get you the product and offered to hold it for you.

Adam

2021-05

Good Place to get tools and supplies for your day to day Home, Shop and ETC projects.Staff are helpful so far wish the kept there shelves stocked rather than asking to bring stuff from the back.

Austin Lau

2021-05

The staff at the new harbor freight are always friendly and extremely knowledgeable. Of course, it isn't located in the most accessible area but well worth the visit for literally any hardware-related thing.

Tj Butler

2021-05

I can’t believe they won’t accept a credit card over the phone for a purchase and simply allow a local freight company to pick it up for a shipping to the next town ( Clarkston) Lousy customer service in my opinion.TJ ButlerInland Classic Auto LLC

Brice McLaughlin

2021-05

This store is epic!!! As someone who is a hobbyist and lacking in the funds area, it's nice to not have to break the bank for something I won't use all the time.

Paul Dean

2021-05

I called in the the store on Tuesday about 4pm with my partner mainly just to have a look around to see if I could pick up any bargains but found a manager who was called Corey to be a bit off with us, my partner thought it was very rude and wanted to leave

walt edwards

2021-05

The picture is not harbor freight lol but I love the real harbor freight, great place for us weekend warriors to get affordable tools.

April Gray

2021-05

Harbor freight is fabulous, low prices, just about any tool that you would need. Will definitely start buying my tools there.

Ern Menocal

2021-05

Seriously, it's a brand new harbor freight. Bought things I needed, things I wanted, and a few things that were just cool. So excited this is in Pullman. A+

Gerald Farley

2024-03

Great customer service!!!!

Dwight Renz

2021-05

Great people and great store! Love Harbor freight and am loving having one in Pullman!

James Seavert

2023-07

Always have what I need. Friendly, helpful people.

Jaice Hunter

2021-05

One of my favorite stores! Very helpful ♡ I go as often as I can