Cook's Ace Hardware

David H Steinbrugge

2024-06

Fantastic selection, well stocked hardware store with knowledgeable friendly staff. Skip Home Depot/Lowes and buy from this small town hardware store.

James Parzych

2024-03

Pretty much a perfect local hardware store. Good size and selection for a small town, and I've always been greeted with a smile when I go there.

Raymond Powell

2024-02

Always a friendly staff willing to help you find "IT" if they have it

Travis Philmlee

2023-06

Needed some propane because my vehicle broke down and I couldn't get across town so I'm stuck with no heat or way to heat up food, which I knew right where it was located but "because there were no customers at the time" they decided to empty out the registers and lock the store up before 6 o'clock. When I got there they asked me through the door how I was going to pay as if they were going to even let me in just to end up saying "no we're closed already". Shows they are lazy and don't care about customers at all.

Michael Hillier

2023-10

Was in and out. Prices were a bit high, but they had what I needed. Also, the multitool bladed are outdated from Dremmel and don't have the universal fit, so make sure they fit. .

Sean Michael

2023-06

People that work here have been consistently friendly and helpful over the years. The store has good stock and good prices. Even fire can't stop this place! 🤣

Jason Carey

2023-08

This is my go to place whenever I need to fix something around my property, which is quite often. Everyone here is always friendly.

Steven Wood

2021-06

Very friendly and helpful staff. Well stocked and easy to find what you are looking for. Prices are higher than the big box stores but not by much and it is a local business which means most of the money stays here.

Frank Parriott

2019-06

Amazing selection for a neighborhood hardware store, the staff are friendly, knowledgeable, and helpful. I came in looking for an advertised item that was out of stock so they gave me a better substitute at the sale price. Service like that earns repeat business so I'll definitely be back.

Oli Trumbly

2023-12

Helpful and friendly staff always willing to help people

lee glidewell

2020-06

Hometown hardware store has a fairly complete selection of just about anything a homeowner or business owner could need. Hunting/ fishing licenses, camping gear, lawn/garden care, the list could go on for several pages! The staff are courteous and very knowledgeable about the area and their products. Most of the staff are local folks, so y'all probably know 'em by their first name.Yesterday, I was hanging some new blinds and the pull handles were too long. A quick trip to Cook's Ace Hardware store and I got a skinny wheel cut off disc for my grinder. The cut off took 10 seconds per handle & the disc wasn't expensive. Now I have a decent tool I can use anytime! Giddy up!

Barbara Moon

2016-06

Went on a Saturday to buy things for a house we were working on and got no customer service. No one asked if they could help us so w had to find things on our own. Spent over $100. and it was not put on our rewards. Had to go back for a couple more things and still no customer service. Employees were just standing around talking. Paid for our stuff and asked if they could put our first purchase on the rewards and was told no. Told them to have a good day and no response from anyone. Rude employees. We will take our business to Sunnyside Ace where you get good customer service and employees are polite.

Karen P

2021-06

Love this place! Not very often do they not have what I need. They are usually in stalk of the items I need and a decent price. Staff is outstandingly friendly.. a definite place to go

edgar gonzalez

2022-06

Very interestingly! I was asking for "something" using the wrong "terms/names". The Helper, kindly, made me to realizes my mistake. I thought he is the type of Helper who "invites" you to come back because of his attitude. Thankful!

Ms Hess

2020-06

I went to the store with five minutes to close and was outside the door with all them lined up ready to leave. I needed one thing and it would of taken 30 seconds..they all just wanted to go home so bad they wouldn't help me because their registers were closed...it's not my fault you closed them early. They should of helped me..this is a small town. You would think people would help one another out. #lazy

Daryl Bullard

2018-06

This is the only Ace Hardware where I was not asked by any other working there if there was anything they could help me find. I walked around 3 employees trying to find what I was after, and none of them even looked at me. It's a good place to go if you want to feel the indifference of the big city while you are shopping in a small town! Even Walmart has better customer service, and that's just sad.

Omar Urbina

2021-06

Very friendly staff and also helpful with helping me find what i needed. I've gone twice and all i can say is very good and organized store i think its also the only hardware store in prosser if ur a handyman this is the plug for your household needs.

Matt Taylor

2019-06

LOVE THIS PLACE!!! I cant say enough about all the times I've had questions concerning all manner or repair and fixing and they have allways been able to help me without fail. They have amazing service and are very knowledgeable I highly recommend this place to anyone needing a helping hand!!

Gustavo Magana

2022-06

This place has everything from screws pipes plumbing Paint They have power tools They have Grills for the barbecue . The Yati ice chess From small to big from cups to mugs And they also add all power twins for your gardening" Ego power tools ". So if you're ever Prosser Stop by cook's Ace Hardware store And it's also a good place to get a gift for your loved ones

Favian Macias-magana

2023-06

A little over priced but everyone there is friendly and ready to help

Justin Monette

2021-06

Was a good store. Kinda limited on merchandise, but its expected because of it being such a small location. Hopefully they'll be able to reopen after the fire that happened.

Vicky Hamilton

2021-06

It was great, we always find what we need at Cook's Ace Hardware...If they don't have it, they can order it in for us, we never have to go out of town. Great Store with friendly, helpful employees👏🏽👏🏽👏🏽

Wayne Morgan

2019-06

Nice people. I was out of town looking for Christmas gifts. They were very nice and helpful! Not my first visit, and sure won't be my last!

Donna Holmes

2022-06

Friendly, helpful staff. Good selection of basic household stuff. I found what I needed.

Allen Hirai

2020-06

Went there to get some stove bolts& o-rings while looking at the pvc fittings they had some hard to find 2" fittings that i had been looking for even in the tricities..i think the fittings could hav been ones that r discontinued. That made my day.‼🌟

Steve Hiatt

2023-10

I always get super help when l can't find what I'm looking for

Bryce Conklin

2016-06

I need to buy a new toilet for my house. I went there and there cheapest toilet was $139. I went to Home Depot and got one for less than $100 including tax. They tell you to shop local. What a RIPPOFF!!!

Robert Abacherli

2019-06

Good old boys type of shop...friendly staff...only compliments were they were out worns and fishing advice was novice at best...lol

D Jorg

2023-06

Very clean and lots of new stuff. The staff is very helpful.

Mariah Counts

2019-06

Pretty high priced and limited selection of brands. I have been able to get what was needed at the time but I would prefer a bigger box store.