4.6 (458)
5057 Bethel Rd SE, Port Orchard, WA 98367
(360) 876-4286
jiffylube.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Elena Jassi-Smith
2023-12
Went in for an oil change, the guys were so nice and friendly! No wait time at all! Austin helped me move my car and made me feel right at ease that they were going to take care of my car! Great costumer service, clean and nice atmosphere I appreciate all that these guys do! Will definitely be coming back and telling my friends and family to come here!
Nathan W
2024-04
Went to change my oil myself today after having Jiffy Lube do it last time. Couldn't get the oil drain plug off without almost completely rounding the bolt head off and using a 14" breaker bar. Had to go buy a new drain plug as well. Thanks for using an impact gun to tighten the 10 ft-lb drain plug into my aluminum oil pan. I really appreciate it, Jiffy Lube!
Matej
2023-12
I take multiple vehicles here and the service is always good. Austin does a good job going over the recommended service, what I should do, and what can wait. He explains all the inspections in a way that'd understandable and helps me keep my vehicle properly serviced and running well.I keep coming back with all my cars.
Anna P
2023-12
Highly recommend this location. Austin A. is a great Tech. He sincerely treats you with respect as a customer. I willreturn! I went in to help my daughter with her car maintenance. Oil change and new Serpentine Belt. Thank you Jiffy Lube #2994 5 stars 🌟 🤩 all the way!!
Serena Khwaja
2024-02
Austin A. took great care of us today! He was kind, personable, and very knowledgeable when answering my questions! He even helped this very pregnant lady load her groceries in the car. So thankful for his hard work today!
Nick Tollefson
2024-01
I had never been to Jiffy Lube before today. They got me in without any wait and we're very helpful and gave excellent customer service. When you are short on time and need your oil changed this Jiffy Lube is certainly a good place to go.
Ted Muncaster
2024-01
THEY DON'T LIKE IT WHEN CUSTOMERS SHOW UP. I stop by this location yesterday for an oil change and there was only one truck in the middle lane being worked on, and another car waiting in the left lane. I pulled up and stopped in the middle lane behind the truck being worked on. I sat there in my car for over 5 minutes without anyone coming over to me. After 5 minutes I began backing up to go somewhere else. Suddenly the individual who had been in the vehicle to my left jumped out, and it was the employee who was supposed to be checking people in for service. I rolled the window down and he said he hadn't seen me even though I had been there some time right next to him. Apparently, sitting in a vehicle playing on their phone is more important than customers.
dee dee ryen
2023-12
Thanks for the great customer service, Austin. He replaced a tail light, a low beam light and all my filters! quick and efficient. and oil changes are faster here then the Subaru express service.
Aaron Leader
2023-12
I stopped here late Saturday night and Austin was able to squeeze me in right away. He was professional, enjoyable to be around, and helped provide advice for actions that emphasize great vehicle health. He was the pinnacle of customer service and what I expect going into a Jiffey Lube every time. He is the reason I stay with Jiffy!! Thanks Austin!
Micaela
2023-12
Austin was so awesome! Had to come in right at the end of his shift for a headlight. He was so nice and willing to switch it out. Greatly appreciate his sense of humor and graciousness in helping me out so close to closing time. Thanks so much!
Steve Delph
2024-03
amazing service! The gentleman who helped me from greeting me at the door early to ordering my battery to putting it in and changing the oil he was remarkable. Kudos.
Madison Andrews
2023-12
Austin & his crew made my experience seamless and stress free. Thank you Bethel Jiffy Lube I won’t go anywhere else for an oil change!
Kylie Stiburek
2024-01
Austin was straight to the point and a great help. No up selling or being pushy just helped with what I needed to get done. Thank you for some awesome customer service! Respectfully.
k m
2023-12
The whole team was absolutely going above and beyond to help me with my unexpected car problem, and they deescalate situations like an EMT. You can't get better service with anyone else, and just go here for all your car needs instead of anywhere else. It will save you issues down the road.I came in thinking I just needed air in my tires because I had switched to my winter tires recently. I foolishly thought that changing the tires wouldn't be a big deal, and I didn't have Jiffy Lube take care of this. Turned out the other place I went to for changing the tires didn't put on the tires properly and my tire needs to be replaced instead of being filled with air!! The whole team was so patient with me as I was process this, and the rips in the tire were a sight to see.Really great service here, and if anyone needs a messed up tire to entertain a pet; they got one here now!!!Also, Austin helped a lot so give him and the whole team an AWESOME Christmas bonus 🎄
The Fisch
2024-03
The group at Jiffy Lube did a great job. The service was fast and friendly. I'll return again.
olive love
2023-12
always enjoy coming to this location for a quick and reliable oil change. austin had great customer service 10/10 recommend
John Wheeler
2023-12
The costumer service is great. I don't remember the tech's name but his help was great. I know he was just doing his job but, he was great help to me. Thank you all at jiffy lube
Wave Runner 2024
2021-05
The manager helped me get a great deal on my oil change and car maintenance for my 2017 Honda CRV on 25 Nov 2020. All employees recognized my need right away and not only quickly serviced my vehicle, but also informed me I had a nail in my tire and for me to address this issue quickly. Thank you, I really appreciated your help and service.
Vickie Kulick
2024-04
They are very Trust worthy at the Port Orchard outlet by Fred Myers…never any problems!!! 😃
Russ Sims
2024-01
This is a great shop! The staff are always polite and they get me right in with never an attempt to upsale me on other services. Great service all the way around!
Kayleigh Drouin
2024-01
I recently went in to get an oil change in my purple 97 4runner. Austin took care of me at the front desk and made sure to treat me well. This is the only jiffylube I go to. George has done so much for me over the years and they have always gone above and beyond.
Tammy Williams
2024-03
Paying almost $100 (without a coupon it would have been over $100) just for an oil change has me considering other places to get my oil changed.
Nick Johnson
2023-12
Had a great experience. Austin was super helpful and friendly throughout my oil change. Couldn’t recommend enough!
Sherene Da'Briel
2023-05
The guys (and gal) at this location are great. They are efficient in the service they provide, they communicate well and are very welcoming whenever I take my car for serving. This is my third visit at this location and have made it my go to location. They are so welcoming. Eric and Alex are great… so are the guys under the car, just never met them but their communication with each other and the service they provide to us as customers are just outstanding.Keep up the good work guys, and see you for my next service.I’m one satisfied customer.Services: Battery, Oil change
Katie Williams
2024-01
I want to thank the team at Jiffy Lube for taking good care of my car, and Austin A. for being friendly and courteous during my visit.
Tiffany Oishi
2024-02
This place always is so professional and has such nice personable workers and gets us in and out as quickly as possible. We bring all of our rigs to this location.
Robert P
2023-09
Extremely quick service (<10min). Professional, competent, and very courteous staff. Much better price (almost $30 less) than local Ford dealer for exact same service. I shall return!!Service:Â Oil change
Tracey-Lee
2023-12
Great experience! Austin and Shane did an amazing job. Went the extra mile. Super efficient and professional.
Seth Tabor
2023-12
Fast, honest, and friendly service. Austin was awesome. I’d give more stars if I could. I will DEFINITELY be back
Toni Boutilier
2023-05
These guys were wonderful. Very professional, but also very kind and understanding. Not only did they do their job well, but they were very friendly and smiled. Joerge, Kay Dee and Lee Roy worked on my Ford F250, turbo diesel, and I recommend them to all 😊 Thanks guys!Services: Transmission, Electrical, Auto engine diagnostic, Brakes, Battery, Oil change
| Monday | 8 AM-6 PM |
|---|---|
| Tuesday | 8 AM-6 PM |
| Wednesday | 8 AM-6 PM |
| Thursday | 8 AM-6 PM |
| Friday | 8 AM-6 PM |
| Saturday | 7 AM-6 PM |
| Sunday | Closed |
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