Safeway

kyle Large

2024-05

The store is clean and organized. My complait is all the grab and go soda coolers at the front of the cashiers lines are lukewarm at best. Clearly management has raised temperatures of the coolers as an energy-saving cost. Giving a poor customer experience when trying to grab a COLD DRINK on your way out.

John Tiger

2024-04

Was much better. I thought. Service was good. They've gotten the panhandlers off the side street.....BUT, I went to pick up some Rana lasagna and it was past date. On Mar 16, 2024 the date was Mar 15, 2024. It wasn't a lot to go through for them to discover this on their own. There was only 2 Family size boxes left. One had an April 4, 2024 date, the other one was the expired one. Come on stay on top of this stuff. There are enough things going on to kill you. Without dropping dead from food poisoning from lasagna from Safeway. CHECK ALL DATES AT THIS STORE.

Misty Madison

2024-02

I bought a $9 "custom made" club sandwich at the deli. It was a bad value- small, only .63 lbs, very little on it, and they were out of a couple of the included topping options. Would have been cheaper and tastier to go to the local independent sandwich shop.Also, this store never follows the state plastic bag law that is intended to help the environment. Every time I go in I watch clerks putting every customer purchase in plastic bags without even asking if they need one, and they don't charge customers for the bags like they are supposed to. I guess they feel it's better to be a poor community member than inconveniencing a few customers...?

Maria Shattuck

2024-02

Staff is super friendly and helpful. The reasons I did not give 5 stars is no fault of their own. Location sucks. As long as you don't go during the neighboring high-school breaks, checkout should be fine. My largest grievance is the safety of the parking lot. I had a man coming for me while I unloaded groceries a few months back. So incredibly grateful to the staff who chased him away, but it would be nice if the store alerted their customers of the threat. They clearly knew who he was and that he was lurking and preying on customers.

rachel brucker

2023-05

I learned a very valuable lesson today. When getting gas check the advertising sign along with the pump sign then what you actually are going to pay for your gas. The sign says $3.95 so then I entered my number in and got .20 off. Well I paid 4.15 to fill up. Guess what no receipt so can't go in to say hey this isn't right. So free advice check the gas prices and grab a receipt.

Byron Clinton (Heavy Bee's)

2023-05

It's great for a Safeway. Everything was very clean well-stocked and organized. Their bathrooms have lock codes now that are bit annoying. The pharmacy is very well-stocked. They've had everything I've ever needed less one prescription, but they had it within two days.

Morgan Azd

2024-02

They allow a male employee to use the women’s restroom. I walked in and there he was - and there’s nothing non-dude like about him. I spoke to a manager who said that this guy identifies as “them” so he can’t do anything about it per Safeway policy. He’s been asked to use the single-room family bathroom but I guess he prefers the ladies’ room.It’s wildly unfair that women are made to feel uncomfortable and unsafe just because some guy decides he’s not a guy and likes the ladies’ room. All you have to do is say the right words and hands are tied. Safeway, take note.

Marc

2024-01

Always good quality products.Becareful when walking through parking lot in rain, the paint on the asphalt is very slick and caused me to fall, should add sand to the paint. Anyway always clean friendly staff.

Brad LM

2022-05

Bathrooms could be cleaner. Why two bag limit on ice? I needed three. Went to another store. I understand not ten bags. Sucks

Joy Seidu

2024-02

Really like this store nice layoutWanted some cupcakes that had pink frosting but they had green st Patrick already but bought they still tasted yummy 😋

Kacey

2021-05

Usually we avoid buying produce at this store, it is pretty poor quality compared to other stores locally. Today there was a Robin hanging out in the produce section. This did not improve my opinion on the stores poor produce quality.

x40joe40x

2023-12

Normally I love this safeway but today 2 managers argued over who was going to help and then stated it wasn't open, I was refused service over a few minutes at the customer service desk.then the managers walk off.

Scott Carey

2024-05

Everything you might need or want in one place. Very helpful and friendly service. They even have a tire pressure gauge for my car. Spend enough in Safeway and get 10 cents off per gallon of gasoline.

Jessica Haskins

2024-02

I love the staff, they are always polite and respectful, even when dealing with the homeless and the theft.

Joey Marsh

2023-08

DO NOT USE THE GAS STATION, THEY ARE SCAMMING. I went and put $14 worth of gas in and got 2.349 something gallons which if you can do basic math, doesn't add up at all if gas is $4.79 for 9/10 of a gallon.

Mike Jones

2024-03

It's a nice Safeway, but the parking lot has its share of homeless people and scammers looking to take advantage of you. Park close to the door, and not on the road between Lowe's.The produce usually looks fresh, and the deli folks are friendly and mostly helpful.I appreciate the helpful folks in the bakery and the bagels they make are delicious.The deli can get busy at lunchtime, so plan ahead if that's why you're going. It has a nice selection of fried foods and they make good sandwiches.

Paul Gardner

2021-05

UPDATED: Ok, I had to update this for the other items we got. The Ribeye steak and lobster tails on sale were the best I've ever had. Read on for the deli chicken experience.We ordered fried chicken from the deli for dinner along with other groceries not realizing that the deli chicken will come cold. That's ok, that's our mistake for not noticing.The chicken however, looked like it had spent 4 hours under the warming lamps - enough time to shrink much of the chicken off of the bone. It was so old and pretty bad.Yeah, you roll the dice with deli chicken from a grocery store, but this was as bad as it gets. This chicken should have been discarded, not sold.

Barbara Gould

2024-05

I was so excited to see they have new motorised carts. Now the homeless encampment is gone from beside the Hobby lobby and I5, they don't have to worry about people stealing them. They have a alarm that lets you know that your past the area of use. If you keep going it stops moving, you have to back up, to have it work again in the area of the parking lot, and they keep charged, and don't bog down, like the old ones did.

Kelsey Clevenger

2023-05

Terrible customer service. I purchased bottles for my daughter while out of town traveling and there was a defect. I tried to return them at this Safeway, the closest one to my home. The customer service person was dismissive and far from helpful. He said I couldn’t return the product because infant items can to be returned to other stores and that is why the bottles had a store number on it. As if I should know that’s why the store number was written on it.I said I didn’t know anything about this policy and asked if I could even have store credit as I was out of town traveling when I got these bottles. He was rude and cut me off and said “have a good day” when I asked if maybe this policy should go to the next in line in management as it’s completely ridiculous. I understand if there is a policy, but at least be kind about it. Not cold and dismissive.Edit 03/22/23I messages Safeway per the request of the response below my review. They asked me to send a link to my review and if they needed more info they would reach out. I did not hear anything back again. So, I still have defective baby bottles and can’t return them and their response sounds like they are resolving it. And they have not.

David Allman

2023-11

Always great prices, Always good selection. Easy to find what I needed while staying out of town with friends.

Ginni Carlson

2024-01

Everyone is always so kind and the pharmacy is great!! Sorry that I have to change my review from 5 to one star. The workers are still awesome and the the pharmacy is still amazing, but I can no longer, in good conscience recommend anyone shops here. Its dangerous. The city of Olympia has allowed violent vagrants to take over. Its dirty. Customers and workers alike are getting harassed, assualted, robbed. If you do shop here, keep your phone handy, and stay aware. Do better Olympia.UPDATE: The area is cleaned up, less sketchy folks milling about. Much safer than it was before! Still stay aware because there are still desperate people shoplifting

cAtHeRiNe “cAt” BaRkEr

2023-05

This Safeway is pretty small and is close by home. It is helpful when I'm needing to just grab something quickly. They don't have a bakery or any other type of departments a full sized grocery store would have. They also do not have a Starbucks at this location. But other than that this store is okay and serves its purpose and I haven't any complaints when it comes to quality or service. 😀

Patrick Johnson

2024-05

Not many carts/baskets. Or, maybe they were just hard to find.

Pam Sowers

2023-06

Not my usual grocery store or usual time to shop. My neighbor wanted to go to this Safeway at about 4 pm on a Tuesday. Since it was the week after Mother's Day, there were plenty of markdowns in the floral department and all those products looked fresh still. In produce, there were plenty of veggies, but they were short on oranges. They were almost out of bananas: there was a single bunch left, plus some sad looking singles. Packaged salads were still within their sell window and there was a full selection of all kinds of dairy products. I was looking for a specific canned tea; while the store had the product, they had only three cans. Low sodium products were in short supply and it appeared that some hot cereals were being reduced so the space could be given over to sugary instant oatmeal, perhaps in response to customer requests. Safeway has many ready-to-heat meals, a bakery, a coffee bar, and other convenience items located at the front of the store, great for the grab-and-go customer who needs more than what they can find at a convenience store.

Mikeal Segotta

2023-05

Safeway stores are usually top notch and this one is no exception. Always clean and well stocked with a huge selection that those of us who have lived in big cities consider to be the norm. Compared to the other options in this area (I'm in ocean shores when IGA is the only game in town) Safeway is like a trip to Disneyland. The usual items are plentiful with lots of options from top of the line to the amazingly similar Safeway house brand offered at about 60% of the cost. The bakery is world class, the meat and produce are incomparable. And when your shopping is done, wander through the deli. Fried Chicken, authentic Chinese and even made right there Sushi . Wow just wow.

Mrs. Cam

2024-05

Gary in the deli department goes above and beyond for his customers! Thanks, Gary!

Amy Peters

2023-05

Most mornings workers look sad and management looks more focused on gathering workers by the front door to talk about who might have stolen from them then interact and help regular customers. Also watch out while shopping inside. I have been ran into by multiple workers carts because they just aren't paying attention.

Dalton Calquhoun

2023-05

This is one of two safeways that I shop from regularly.They really need to get on the ball and fix their restrooms. The men's room has been needing repairs for months now. Can't even lock a stall.Everything else is usually on point at the store.Just for some reason not their facility's for restrooms.

Heather Enochs

2023-08

So I officially stopped shopping at Walmart about a month ago because of an exceptional team at Safeway in Marysville, Washington. The customer service in the store in Marysville Washington may have been the best customer service I’ve ever experienced in retail. The employees were engaging, smiling, helpful and know the business. Needless to say I felt valued as a customer when I left that store. I stopped shopping at Walmart completely because of the efforts of one team. today I did not have the same experience in the Olympia Safeway when I walked in it was just as the store had opened about 5 AM I came in to an exchange some shampoo and conditioner because I needed non-fragrant items. The fact that I was not able to be helped was not the issue. It was the customer service as a whole in the store. I first walked up to a gentleman filling up the self check area I asked him if he was a manager he did not reply just turned around and stared at me then I follow that question with do you know when customer service is open he replied, in a low, monotone voice “9 AM” I replied “all I need is an exchange is that something you can help me with?” I’m guessing you know what the answer here was. I walked away and asked no more questions because I felt as if I had been bothering him as if the interaction alone was making him miserable. instead, I put the items in my car. I came back into the store and purchased the non-fragrant items that I needed. The next employee I attempted to ask where the bathroom whiz was stocking product on the canned vegetable aisle this particular employee act as if they didn’t hear me. I encountered many employees as I was walking and selecting items throughout the store not one of them asked me if I need any help said good morning or smiled or showed any sign that they were happy I was shopping in their store I know it is impossible for all stores to run exactly the same, there are some that excel and some that do not but the gap in customer service between these two stores is incredible. Changing the behaviors of an entire store full of employees is a challenging task but I can tell you as a customer of Safeway. I expect it so please do all of your customers who shop in this store, a favor, and get this store, some training or accountability or whatever it is they need. The Safeway in Olympia Washington lost a valuable customer today and I’m sure they will continue to if they don’t learn how to treat their customers right.

Mahal Charis

2023-05

One of the best Safeway I have visited. The deli guy was wonderful. Too bad I forget his name. It’s was closing time for them but her enthusiasm in seeing us is encouraging since we are tired from our long travel.Thank you.