4.8 (594)
5500 Corporate Center Ln SE, Lacey, WA 98503
(360) 810-8880
mudbay.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Amanda Wilhelm
2023-11
Always find something great for my dog here! Good treats and enrichment toys keep him busy so he can be the goodest boy. The staff is always very friendly, helpful and knowledgeable.
peter johansson
2024-04
I never worry about the quality of products I buy there. And the staff enthusiastically greet my dog and me whenever we visit! Love going there.
James Bullock
2024-04
Went in looking for new food for a newly adopted 13 year old chihuahua with some health issues. Helped me find what I needed and turns out the dog loved the food as well.Definitely happy with the help and service provided.
Aniston Forster
2023-06
This is my go-to location!! Always take my girl to the park down the street first to tire her out and then head to Mud Bay. She knows when we turn down the road close to Mud Bay and the park where she's going. Everyone at this location is super nice and helpful. The BEST customer service. I always bring my pom inside in her pink stroller and she can get quite mouthy when she sees other dogs { only cause she wants to say hi} and the staff is always courteous and understanding and never get irritated with us!! I really appreciate that!! This is the best pet store in Washington. They have so many healthy options of not just food and treats but everything you can think of. My only suggestion is I wish they had more items for UTI incontinence issues and other digestive enzymes not just the two plant-based ones they carry and some sort of mushrooms products.
jess thrift
2024-03
Staff is sweet as heck and they have everything my cats need. I feel really lucky to have such a great shop in a convenient location.
California Kay
2019-05
Our favorite Mud Bay location. They're always turning us on to new treats, and when a favorite treat got cancelled company-wide due to low sales, they set us up to continue ordering them. I adore the staff, they take pet love and helpfulness to a new level. I don't bother ordering dog supplies online anymore because I have these amazing people. Plus they have an entire line of toys for destructive doggies! If you haven't been here yet, I highly recommend you check them out.
Shayla Hertzberg
2023-05
I love this Mud Bay the most! I bring my shy rescue pup here who I’ve only had for about a month. The first time I brought him in everyone was very respectful of how shy he was, and didn’t push his boundaries. I take him here now every pay check and each time he comes out of his shell more, the staff giving him treats while being low to the ground and not looking at him. Slowly but surely he’s opening up and gets excited every time I pull up to the shop now, and that’s all thanks to the staff!Great staff, great selection! Couldn’t ask for a better place to take my pup!
Retired GI
2024-04
Nice place can great stuff for my furry family. Quality merch. Visiting is a rare treat for us
Julie Stedman
2024-04
Best staff of any mud bay ever. Attentive , informed but not pushy. Love them beyond
Tawny W
2023-12
My pup and I love Mud Bay! I get her food and toys here. We love supporting local shops. Going to Mud Bay is much more preferable than going to Petco or Petsmart because of the kind and helpful employees and cleanliness of the stores. My pup is a shy girl but she’s always greeted with respect and warmth.
Sapphire Wb
2024-03
They help with squaxin island tribal members. They're pretty friendly and I've brought previous pets here too, they're a great place
Kristina Sater
2022-05
Me and my friend went in today to practice socializing and training some puppies and the staff were amazing! Very considerate of our training and extremely kind. They made sure to ask to pet the puppies and responded really well to our training requests with it. Talk about going the extra mile! :) Will come again.
pauoabrat
2023-10
Super friendly staff, lots of good products.. I went in there for the first time and loved it!! The staff is knowledgeable and had great suggestions for issues my puppies were having!! I will definitely be back!!
Ashlee Johnson
2023-10
Use to leave with treats, snacks, something extra.. now I feel weird even bringing up the sample wall behind them. Kinda just like another big petstore now. Still great items but lost the ‘extra’. loved trying new snacks without buying a new bag of them.
Lost Girl
2023-12
My cat loved only the toys from this store. She preferred the cigar catnip toy and the little catnip pillows. I must have bought over 100! She didn't like any other catnip toys I bought her. I had to put her down in November, but I know I gave her the best life I could while she was here. Mudbay has the best food, the best toys, and the greatest and most helpful employees. I want to thank them for all their help with her over the years.
anty drean
2023-05
I have visited 3 of their locations, and the experience is consistently top notch. Emmy even sketched a lovely drawing of the cats I inherited when a dear friend passed away. It brought me to tears. Competitive or better prices compared to chains or Chewy, and the best service anywhere. If you have pets, go to Mud Bay.
Tim Pitzenberger
2024-04
Friendly helpful people. Have just about everything you could want for your pets.
Ruth Boone
2024-03
Everybody is so nice and they always go the extra mile to make sure your order is correct
Andy Kauffman
2023-12
1st time here, but it was nice. Friendly people, well-stocked shelves, prices weren't outrageous.
Michelle McKeown
2022-05
Super friendly and helpful staff with an excellent selection of cat toys, treats, food and litter. This will be my go-to place for pet supplies from now on.
KERRI ANDREWS
2023-12
Great business. Caring, helpful, knowledgeable staff. Great stock of good quality products.
Lauren Wickers
2020-05
This was the best experience I've ever had in a pet store. Which is saying a lot because I work in a local chain at a petsore inthe same town. Lol. Drew who I got to know very well, was amazing with his customer service and attention to the customers and store's needs.When something I was looking for wasn't available he was able to get me an answer to when it would be, and was overall so friendly. He even gave me a pet portrait of my dog Olive I brought in as it was one ofy first times in!!!
Brian Gallucci
2023-05
This location has been my go-to for the last four years. Every staff member is helpful, knowledgeable, and kind. I feel like I'm not the only one looking after my dog or cat when I'm shopping here. They have a great selection of foods that are high quality. Some pet accessories are a little high priced for what they are, but I use them primarily for food or general well-being products.
Amberle DuVal
2023-05
I've loved every Mud Bay location I've been to. Always such helpful, caring and knowledgeable staff. My fur baby loves coming here - he gets so much attention and treats. I appreciate that they always ask if he's allergic to anything before handing out snacks!
roger olson
2024-01
Clean good customer service it was super busy but they were staffed and ready for that. Says a lot about their management
Scot Keith
2023-05
Mud Bay pet supply store is a fantastic destination for pet owners. They offer a wide array of quality products, from nutritious food to fun toys and accessories. Knowledgeable staff are always ready to help with expert advice, ensuring your furry friends stay happy and healthy. A must-visit!
Eevee
2023-05
I used to avoid Mud Bay as I saw them as exclusively a "luxury" pet store and thought that I couldn't afford it. I couldn't have been more wrong! While they do carry high end pet food brands the prices are right in line with big box pet stores and sometimes they even beat Chewy pricing.The pet toys are top notch quality and I highly recommend one of the real fur mice toys if you own a cat. Ours go absolutely nuts for the things, and they're soft enough if your feline places them in odd locations they don't hurt to step on.Pet food variety is amazing, Mud Bay carries lots of items I can't find anywhere else such as frozen broths, freeze dried toppings, and supplements.All in all a very cozy, well stocked and well informed pet store.
Nick Demerice
2024-02
Why bother going to a national chain when you have such an excellent local pet store?
Megan Kroger
2023-05
Very helpful staff. knowledgeable about foods and allergies. They have a pet scale for dogs, All breeds are welcome on leash with good manners. Best place to buy grain free dog treats, good selection of cat treats as well.
Orion von Hubel
2023-10
The store is always stocked well clean the staff is friendly and they get to know the regulars in fact my two fur babies Harley Quinn my dog and Ruby my kitty love to go there the staff has seen Ruby from a tiny little kitten to an oversized house cat they always recommend great seasonal treats and recommend food for my picky Kitty shout out to Emmy who is always wonderful and everyone else thank you
Monday | 10 AM-7:30 PM |
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Tuesday | 10 AM-7:30 PM |
Wednesday | 10 AM-7:30 PM |
Thursday | 10 AM-7:30 PM |
Friday | 10 AM-7:30 PM |
Saturday | 9 AM-7 PM |
Sunday | 9 AM-7 PM |
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