4.5 (80)
117 E Wine Country Rd, Grandview, WA 98930
(509) 882-2039
stores.truevalue.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
maria saucedo
2023-11
Jesus Christ that lady you guys are hiding in the back needs to retire already. She is probably the rudest person I have ever met in my life. They let me pay for tabs for my moms car then says oh but I can’t give them to you. I asked nicely for a receipt and she says you don’t need it she can just come and ask me for them, all I wanted was to make her life easier but apparently I offended her in some way because then she snapped at me and said nobody has asked for a receipt in years. I don’t understand how this place lets this lady talk to people in such a way and gets away with it.
Maria Moreno
2023-06
I wasn't able to get my tabs like I'd always been able to years before. I guess the laws are a bit more stricter than they used to be. Maybe this will make sure that the cars aren't stolen. I would just say that you can tell someone no with a nice tone and a smile on your face. For s family friend.
JESSE
2023-09
The licensing place absolutely sucks. The old lady is a strait up karen. They will not accept change I was 75 cents short and the old lady wanted me to go across the street to use an atm because my change was dirty. Making things way harder for this disabled veteran. They treat you like your a toddler. Go to sunnyside were they are professional and know what they are talking about. Plenty of dirty looks being thrown around in this store. The older male is almost worse he told me they didn't have what I was looking for as soon as I walked in. Then I walked back anyways and found what I was looking for.
Jim Roach
2023-05
Great friendly staff, store has what I need every time. No wasted trips, I'll call ahead as I don't live in town and they'll check to see if they have what I need.
Steve Schloss
2023-05
I would not recommend this place to anybody. I came to transfer the title to my truck and the old lady in the back is the rudest person I've came across in years. She was condescending, Rude, and very disrespectful. If I would have had time to go someplace else I would have but I will never come to this place again.
Bradlee Vrieling
2022-05
When I come to the lower valley to visit my parents, my dad usually has a project for me to do. I enjoy going to Riders! David always helps me out and he knows what he is doing. The staff is very helpful! Glad to still see this business Open. Thank you Riders for all the service you do for the community!
Christina Adams
2021-05
The stars are for the True Value employees they’re helpful and generally nice people. You can tell they are happy people. The DMV lady on the other hand is a smart-a** and rude. Not sure if she was having a bad day or if she’s always like that? Please be happier and nice to people. If not just do the job and you don’t have to make rude comments. After all I only went there since the other local tab re-newal places were closed or further out. Next time I would probably just drive somewhere else and avoid her. Beware!! LOL
Carmen Gale
2018-05
The hometown hardware store that I been searching for! This store is a real treasure - and by the way they have a vehicle licensing kiosk in the store. I was in the other day, picking up a paintbrush but also just looking around. The young man who offered to help me also told me that the owner is willing to special order anything I don't see. He said that if there warehouse can get it, the owner will bring it to Grandview for me. I never thought I would get so lucky in my new hometown. I am over the top amazed at their friendliness and customer service. Thanks!!!
Justin “Squirrel” Staples
2023-05
This is one of those older awesome hardware stores that still keeps most everything old n new can easily spend a day looking at all the little things. Getting harder to find these places with great people too
James Russell
2022-05
Do you ever Miss the good old days where you went into a hardware store and you spoke to actual people and they make you feel like family in fact if you want to sit down and rest a little bit and bs with your friend whoever you can this is that place I've been in this place about five times since I moved here and not only is it a hardware store they have a licensing place for your vehicle the staff here go beyond what they have to in daily life to help a customer so if you want great satisfaction and you want to leave with a good friend or you know what you will come back in fact I just made a purchase about an hour ago Walmart wanted three times the amount of what I purchased and what this place did time and time again this place is outstanding I rarely give five stars but this place deserves it way to go riders true value if only the true value and Prosser could be more like you God bless
jason miller
2023-05
It's amazing to have a local hardware store in Grandview. They almost always have what I need for any project and the staff is nice every time I come in.
Emily Dominguez
2022-05
The licensing lady was very rude instead of being understanding she had a smart mouth on top of a lot of attitude my experience here would have been great but unfortunately it deserves a one star the employees there were super friendly thank you for being patient and friendly 😊
Gjar
2022-05
The manager is always helpful in finding the right items. If he doesn’t have it he will let you know who might. Great customer service
Jerry Alan Bair
2023-05
Helpful and friendly. Made sure I got the things I needed as I was passing through and couldn't easily return if wrong
Kinny Adams
2023-05
Riders is truly a great place for your hardware needs, the staff are very helpful and always have wonderful attitudes..great place to find what your lookin for.
Elias Duran
2021-05
Great place to shop local, Customer Service like this us not found at your big box stores, an outright GREAT experienceI RECOMMENDID GIVE EM A 100 OUT OF 100
Evonne Gonzalez
2021-05
I appreciate the help I get when I need something. David is always there to help me understand how to do my household repair jobs. Thank you.
Randy L Tobin
2019-05
Since ace hardware in grandview closed this is the only hardware store in town. The prices are a little high but they do have quality stuff.Also if you need title changes or tab renewal the D.O.L is in the store.
Mark MitchellFort Mitchell
2021-05
Great old fashioned hardware store, also have a satellite office where you can get car registration tabs.
Irma Villanueva
2018-05
The people are AWESOME. Nice clean store. And very friendly staff.
David Rider
2019-05
Licensing is open Monday through Friday 8:30am to 5pm. and Saturday 8:30am till 2pm.
Mike Kukes
2018-05
Always helpful. Have most everything I'm looking for. Friendly
Elkaholic
2022-05
Best place in town to get what you need!
Melinda DeSanto
2019-05
David the Manager is great, very knowledgeable about everything!
Ole Root
2022-05
Helpful, friendly and lots to look at!
Brian Davis
2021-05
The first place i go before the big box store
Emmily C.
2018-05
Good organization and even better staff :)
Arthur Ziegler
2021-05
Did vehicle registration and hardware purchase in one trip.
Donald McClure
2021-05
Hope everything works out great
nancy baser
2020-05
Great service, very helpful.
| Monday | 8 AM-6 PM |
|---|---|
| Tuesday | 8 AM-6 PM |
| Wednesday | 8 AM-6 PM |
| Thursday | 8 AM-6 PM |
| Friday | 8 AM-6 PM |
| Saturday | 8 AM-6 PM |
| Sunday | Closed |
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