4.2 (603)
4929 Point Fosdick Dr, Gig Harbor, WA 98335
(253) 858-2897
kohls.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
M J
2024-03
I come here to return Amazon purchases.And then I usually shop with my return coupon.They used to have a nice large workspace set up for the employees to return items.Now it's been moved to the far left corner by menswear. One tiny counter with no space for the transfer of returns. The poor guy needs more room to work efficiently. Lines down the aisle and he has to do this juggling act? Do better Kohls.
David Steingraber
2024-02
I have come to expect consistent high-quality goods and customer service from Kohl's. That is likely still the case. Kohl's very cleverly became an Amazon return service, which is quite convenient and efficient. When a return is completed, you receive a discount coupon, which is an incentive to make purchases. The coupon purports to apply to all in store merchandise. There is no indication of restrictions or limitations. Much to my surprise, when I checked out with the coupon, the cashier told me the discount did not apply to the item I was attempting to purchase. There was no explanation other than that's just the way it is. I was very disappointed. It was more the insult than injury, but Kohl's didn't get a sale and won't in the future.
Mark Klingler
2018-05
This place always has great deals. If you shop smart you can find what you’re looking for pretty cheap. Often I find half off deals or buy-one-get-one-free deals. Plus you get kohl’s cash! The staff is very friendly and helpful. Returns are super easy, too!
WJ Ferguson
2024-01
This is the first time I have ever been in this store - usually to go the Kohl's store in another town. What a NICE store! So clean and well organized and the staff was very friendly and helpful.
VENNILA
2022-05
KOHL'S Always has great deals and great selection too. Good customer service.
Craig Kimmerly
2024-01
I thought this place was awesome I found everything I needed for Christmas in one place which was pretty convenient for me, the store was clean and the staff very friendly and helpful
Frank
2024-02
Really appreciate the customer service to get I received! It was great to have their assistance in helping me bring in the return because it was so heavy!
Angie Dearing
2024-02
Prices are absolutely ridiculous on clearance. Must bring using common core math the figure % off. Selection was very limited on sizes and options. Was really disappointed. Even staff were stuck up and rude.
Trisha Ellis
2024-02
Nice kohls, stock is usually pretty limited in sizes I feel like! Friendly customer service.
Angel Riddle
2023-10
I love this Khols location. I primarily use it for Amazon returns, but it is a non-busy store and there are always tons of parking spaces. The store is very clean and I’ve always experienced good customer service. Highly recommend this Khols location for any of your fashion or home needs.
Mark S “honolulubuyer101”
2024-01
Great shopping experience. Nice clean big store. Helpful and friendly cashiers.
Fran Hiemstra
2023-09
The Kohl’s store in Gig Harbor, Wa is well staffed, thoughtfully organized and neat. Shelves are tidy and hanging items are convenient to sort through.The Kohl’s parking lot is safe, clean and large. Additionally, I find it very handy to do Amazon returns at this location before heading further into the Kohl’s store itself.
Juli A
2023-10
My daughter and I went maternity clothes shopping for her birthday gift. We walked into KOHL'S Gig Harbor store directly to the Maternity Section! What could be better than that you ask? SEVENTY- PER CENT OFF!! Just when I thought it couldn't get any better, maternity was adjacent to PETITES which also was 70% off!!!Anyone who has shopped for maternity clothes knows it appears to be slim pickings, if any, wherever one goes, any time of the year.The mother/daughter Trifecta 🎉Maternity clothesPetitesSEVENTY PERCENT OFFWe will definitely return to KOHL'S Gig Harbor, Washington store.
carol doyel
2023-12
Gig Harbor Kohl's is handy for typical department store items, without having to drive to Tacoma.
Leona Kerr
2024-03
Not many discounts like before. Floor all changed. Probably won't go back again
Alik Inman
2023-08
Kohls is ways clean. Their selection is quite large, regarding clothes and shoes. We usually get our kids shoes there. Today at 1100 am the store was not too crowded, which made things even nicer. We got our youngest one his sketchers shoes there. The bonus was the sale they had on them. You do not need to be a holder of their credit card to get the sale price. We also received so.e kohls cash after paying.
Remblie Kain
2023-05
What I love about this place is their men's clothing selection is very large. I come here all the time to shop for clothes because any other place I go has mostly women's item and next to nothing for men. This place is the opposite and I really love that. I can find everything from everyday printed t-shirts and jeans to business casual slacks and polo shirts and even suits and a marvelous selection of ties.
John Squire
2024-03
great place to shop for clothes. Val was a great help.
Chantelle McDuffie
2023-10
Always a great place to purchase discounted clothing. I was able to pick up a pair of sweats and jeans for $33.
Michelle Reneau
2024-01
Great discounts during December keeps me coming back!
Brittany Chipman
2023-05
It's sad that the recent incline in theft affecting retail stores is dictating our shopping experience. Employees now aggressively herds you to the front or completely out of the store 25 minutes before marked closing times, customer care and experience means nothing anymore. And they must be rewarded for being rude. I'm sure of it, and making you feel like you've done something very wrong, even having security creeping 4 ft behind my every step all because I came in less than an hour before closing. Seriously this dude creeped me out and refused to give me his name. I had to literally sprint to a worker and explain that the man high on my tail was harassing me and making me feel unsafe by not declaring who he was .. She literally didn't open her mouth. I'm sure there has to be rule somewhere in that book stating if security or any employees of Kohl's is to stalk and intentionally make a customer feel unwanted and uncomfortable they must state their name, intentions and reason... Right? For safety purposes? I understand everyone wants to go home but come-on! There is a listed time that paying customers use to rely on, knowing if they make the trip the door will be open between written hours...And my money must mean something to this company, mine and the other unknown number of customers they have lost due to this treatment.... This used to be a favorite place to shop. More upscale quiet environment where you can relax and enjoy yourself, yet still affordable. Well, Not AnyMore.After driving 45 minutes after a 9 hour shift to catch some important birthday shopping before closing and making it with an hour to spare.. I left empty handed, offended and confused.Thanks Kohl's for embarrassing me and making me feel like criminal after years of loyal patronage. 😭😭😭 Farewell. I'm sure you're following the likes of your longtime mall neighbor Bed Bath and Beyond. It sucks.
Mary Homan
2023-11
Very clean & organized store. Staff in all departments are always attentive and friendly.
Alison Turner
2022-05
Okay I literally do not leave reviews - with that being said…I made my cashier write her name on my receipt just so I could leave a review based on her customer service. Seriously the best & sweetest person ever. I hope her manager sees this & she gets a raise. I was super anxious & stressed while walking through the store frantically trying to last minute shop for Christmas. As soon as I was at the check out line, I felt immediately welcomed & she helped me with my coupons/ discounts. Thank you, kind human.
Robert Archer
2023-05
A friendly experience was what I found during my short visit recently. It's also appreciated that they host a very effective return department for Amazon. It's parking is very easy.
indira allfree
2023-05
Had these less than 3 months. It's probably not Kohl's fault but the maker of the rain boots.this isn't ok. Consumers spend money to only get ripped off is not ok in America. Much tired of the inflated price of trash I get.Totally went against my own promise to not buy anything new anymore.Added product reviews... I bought an espresso machine from Kohl's that doesn't work properly. I have since closed my account with kohls and won't be buying anything else from themIm only hoping my winter coat lasts longer than one season
Brookie
2022-05
This location is great, store is well stocked and clean. Employees are friendly. Shantel at the register in particular was absolutely amazing. She was super kind and friendly. Helpful with and quick to answer all my questions, she also had the cutest personality. Give the Women a promotion!
Ross Poe
2022-05
Buy from Amazon or anywhere else. They have a sign in the check out saying take about to 2 minutes might as well throw a 0 on that for 20 minutes! Poor cashier asked customer service 4 times to get help so I could check out I could see the customer service 3 employees unwilling to help none had a customer must have been a having a do nothing day or sit down strike. I waited 15 minutes with zero help to get me cashed out. Cashier trade her best but no help from her co workers and she had a customer overwhelmed with some app she couldn’t work. Use that smart phone and order from Amazon and not stand there will the do nothing customer service people stare at you for 15 minutes with your arms full off goods
Cheryl Hansen
2023-10
I like shopping here. Prices tend to be higher than JC Penny's and not as good of sales. If I'm in this area, I will pop in and always end up buying something. 🙃
Carol Priddy
2024-04
Got what I needed with a resonable prices
Melissa Enger
2022-05
So. Much. Clearance! I scored a pair of Levi's for $25! Kohl's is fabulous! I also got two more shirts at about $5-$6 each, so I spent about $35 with tax! Plus the sales staff recognized my mom and I, and showed us just where we wanted to be. Fabulous!
Monday | 9 AM-8 PM |
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Tuesday | 9 AM-8 PM |
Wednesday | 9 AM-8 PM |
Thursday | 9 AM-8 PM |
Friday | 9 AM-9 PM |
Saturday | 9 AM-9 PM |
Sunday | 9 AM-8 PM |
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