Grainger Industrial Supply

Jerry

2024-05

Could have been a 6 star. I was looking for a replacement wheel for my old wheelbarrow. Locally I found many products with unclear indications about the fit. In Granger I saw a full line of products with clear details about how they fit. The technical expert on call knew exactly what she was talking about and gave me clear confirmation of my understandng. no maybe's. So far so good and this could have been a six-star experience except for two hick ups. The first was a missing part when I picked up from the local store in Fife, i.e., a bushings or "spanner" to adapt my 5/8" axel to the 3/4" wheel bearing. Therefore I had to reorder another one that fits 5/8" exactly but it took longer to arrive. Because of the long drive from my home I called the 1-800 number to confirm its arrival. But when I made it to the local store the local employee "guaranteed" to me that it has not arrived yet. This is why I gave a four star. But I will keep in mind that Granger has good selections of products and they are industrial grade.

Evan

2020-05

This place has everything if you are ever in a bind and need something fast. Every sales associate I have encountered is super nice and very helpful, which isn't typical for Fife part stores! Prices are a bit above average, but you pay for helpful service and parts that everyone else is out of! They have a nice ramp outside for oversized items. The only con to this place is it is hard to find because of all the tress along pac Ave in Fife. I enjoy doing business with these folks!

mark villanueva

2023-05

Other than no pricing on the product great place. Very helpful service 👏👌👍😀. Speedy help.

Kamel Shikh

2023-05

Good knowledgeable sales persons, nice customer service, lots of available products, but it is not self serve, like home Depot, or Lowe's. You need to know what you want, and need, and you need a sales person to help you order, and pay. Good location.

Aaron Grammer

2022-05

Furnace died last night. Found the part I thought I needed… upon entering and asking for said part, the associate took the time, and several trips to the back, to verify the proper part. Once we realized they didn’t have what I needed she ran down the part, and had it put on hold for my pickup at their sister location.They really went above and beyond to help, and I have a working furnace as proof.

Paul Sielicki

2021-05

Excellent customer service! Came in with a A/C compressor motor capacitor. Very friendly staff. While I waited for them to test the old one another representative checked in to be sure I was being helped. Ended up not needing a new one. They made no money but still took the time to be sure I was helped.

eric m

2022-05

Gave 2 stars because they had the sump pump I wanted, but then I went to mcclendons hardware, and they had the same one for 69.00 less. Went back to grainger to see if they'd price match, and they said 👎

Adam McGhee

2022-05

They have a enormous catalog and it's nice to have a customer service rep go through it with you so you don't get lost. Very helpful store and employees

Stanley De Lano

2021-05

Terrible, I order a part and wait a week and it turned out to be the wrong part. They pulled up the correct one on google and said order it on there. Okaaay, im giving you the business but you tell me to order it on google. Great way to take care of your customers.

Earl Mikkelson

2023-05

Not all of order was at store. Shipping balance at no charge. Thanks

J Stewart (Stewie)

2017-05

Recently bought a truck wash brush and handle from grainger for a total of $49, come to find out a local store sold the same exact items for $26! This store stays in business by ripping people off...

S. Carter

2021-05

Their staff was very helpful in finding me a replacement waterfall pump. Curbside service and very friendly. Thank you!

Edmund Burk

2023-06

Friendly and professional service and they had what I needed.

Alfred Emerson

2023-05

this is my go to for industrial parts v pulleys, key way, berring and races. every thing a HVAC guy should shop Grainger!

David Harris

2021-05

Poor service today. Went to their drive up curb side delivery sent a text announcing I was there waited 25 minutes called customer service waited 8 minutes for a human to answer finally just went inside to pickup my order

Robin Jones

2021-05

Great customer service, prices are are consistent with the given Industries that they represent

Patrick Gemar

2021-05

Excellent service....salesperson did everything possible to find my part.....Thanks....

Jimg454 Jimg454

2022-05

Knowledgeable staff I just wish they posted prices on the items.

Harold Shoot

2020-05

The customer service is as good as it gets and knowledgeable staff.

Jeff Hayes

2021-05

Fast service and Covid-19 compliant.

S Haller

2023-08

Knowledgeable and helpful.

Phillip Clark

2023-05

Mike is super helpful.

michael costello

2020-05

As always helpful staff.

John Mccafferty

2017-05

find the tool you you need for the job you have

Kurtis Dobbs

2023-05

Service is excellent