4.5 (194)
3820 Harrison Ave, Centralia, WA 98531
(360) 736-6340
powershopcentralia.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Aaron Wilson
2024-04
This is the best outdoor power equipment shop in the area! Local, family owned by people in our community, they've got what you need when it comes to outdoor tools. They've got the nicest, most knowledgeable staff too! I just love coming here. Highly recommended!
Derek Keith
2023-12
I purchased some Dewalt outdoor tools from these guys. Value was WAY better than what I could find online. And this shop is an authorized service center, so they'll be able to make any repairs if necessary.You can't go wrong doing business with this local shop and their friendly staff.
veryvegan
2024-04
Very lazy group. Never answers their phone so I drove all the way there and they didn't even try to find the part I needed. Very rude and unhelpful. Maybe at least try to be helpful and answer your phone.
Blondie D
2023-07
Super helpful and quick service, great financing. They even delivered to my house 50 miles away. Cant wait to use my new riding mower!
Darrin Bates
2024-03
Called was told they would have rider done in a eeek after a month of them having my Cub Cadet 42 inch rider nothing done so I went and picked it up I am out $500 to transport mower and still need yo get maintenance done the power shop excuse “ we are short handed , we are only Cub Cadet dealer” could of told me before rented U Haul to take to the power shop ( 1.5 hours away one way) x2 worst in the Washington State area.
Crystal D
2024-03
We got our new electric mower and we love it. Chris Hoel was probably the best salesman that I have ever run into. Always happy go lucky! He went above and beyond, helping us pick the right mower for us!! Thanks!!
Ronald Oringer
2022-05
This place has a customer for life. Locally owned and operated. Owners went above and beyond for me with a warranty issue with my cub cadet challenger, and saved me a lot of money. They did this without me needing to ask. Just a wonderful service.
Joel Heredia
2023-08
Went to today in a total panic because I couldn’t get my generator to work. They had a brand new on there so I knew they must know what we were doing wrong. Before looking at charging us for anything they took the time to do a quick 10 minute check. Within 5 mins they had the thing running. I am definitely coming back to give them my business and anyone else I can drum up for them. A truly professional and just downright awesome team here.
Brian Connelly
2023-11
Jarrod and Rebekah are two amazing people who run this shop and will take care of everything you need every time you visit. You won’t be disappointed! 10/10
2 Golden Girls
2023-11
Staff is always knowledgeable, friendly and helpful. We love supporting them and other local businesses.
Clay McBride
2023-05
A++ customer service! They did some warranty work on our Cub Cadet, and replaced the blades as well. The work was completed in a timely manner. They'll give you helpful service suggestions, but it doesn't feel like an upsell.
Brian Kelsay
2023-07
Worked here years and years ago .I'm still a customer .Quality help and advice , professional personnel .And a down home family feel .No overselling , tell them what you're looking for and they will do their best to fulfill your request .Great parts and service .My " GO TO " when I need parts , not excuses .
Michael O'Keeffe
2023-07
Very pleased! Customer-oriented. They went above & beyond my expectations. Went to bat for me against the Manufacturer, even tho warranty had expired. THAT makes me a return customer!
Howard Hoffman
2023-05
Power Shop was able to order parts for my 1982 troy Bilt horse model. They are very knowledgeable on all lawn and garden power equipment. Power shop service is very knowledgeable and very friendly. I was shocked when ordering parts for my equipment how quick they got the parts and very reasonably priced I highly recommend them to anybody seeking advice knowledge about their power equipment and purchasing equipment and parts at the Power Shop In Centralia, Washington. I was very satisfied with their service and prices.
Anthony Rule
2023-05
The lady was not knowledgeable about parts n messed up my order. Im an hr away and dont have time or gas money to keep making trips here. Went somewhere else with knowledgeable parts people and got them all ordered in a week. Owners were nice though and nice store with nice equipment.
William Pittman
2023-07
A local business that is a dependable source of power equipment, service, and repairs. I’ve done business with them for literally decades and continue doing so because they have been reliable and trustworthy, and they sell quality equipment.
Debbie Traband
2023-07
Staff are professional, knowledgeable and friendly. They take great care of you and any equipment needs and/or repairs.
Joshua Hutfles
2023-05
Had the chainsaw carburetor rebuild kit I needed in stock. Super friendly and helpful finding what I needed. I look forward to doing business with them again.
kent heinz
2023-05
This place rocks worth the drive from. Longview...the young gal I talked to was awesome callen morning drove up and dropped off lawn mower she ordered parts and wil have it done next day....that is what you call service nice to see its still out there earned my business check them out you won't regret it
David Pettit
2022-05
I brought in a Craftsman riding mower for repair and service. The staff was friendly and I was greeted promptly. Service dept. (Tom) seemed to grasp the issue and offered a couple possible causes. I got a call when it was done and picked it up. It was significantly less expensive than I had imagined and all is good! I live an hour away from them but this is where I will be going any time I need this kind of work done.
Kestrel Brighthawk
2020-05
I needed a simple blade sharpening on my tiny electric mower, but had trouble removing the blade. The service tech helped me remove it, sharpened it right away, and was super helpful in general. all of the staff I interacted with were kind and helpful and the sharpening fee was quite reasonable. Will be recommending them highly to my friends!
Derrick Inglis
2022-05
called Saturday morning to see if they had the part ( took six calls because they don't answer the phone) they had the part. I waited till the afternoon their voice-mail and google said they closed at 5. She didn't say anything when I called about closing early. I got there around 3 and they had closed early "because of the heat". I drove 35 miles for the part. Most people were still open including Les Schwab. Sorry, if they can be outside slinging tires I don't see the problem. Got the part on Amazon, 65 dollars cheaper and I had it the next business day. Some of us have work to do and can't wait for poor customer service.
Andrew G
2022-05
They will not make an appointment for warranty or service work. They expect you to drop it off and let it sit until they are ready to work on it. Right now the expected wait is 5 weeks! I find that unreasonable and will not be doing business here. They will not make an appointment, it seems they want your equipment to be waiting on them. Who can do without a piece of important lawn or farm machinery for 5 weeks in the summer? No consideration for the customer.
Tom Malkus
2022-05
Genuine associates and owners that really care and treat you the way you hope to be treated. Nice to see there are truly honest and good businesses that stand behind what they sell with great service and kindness. Not to mention great products including many types of all electric lawcare products from small to large zero turn riding mowers.
Bob Hillier
2023-05
Great place and staff highly recommend them I order all my parts through them I repair small engines as hobby the staff rocks always helpful
Claudine Pruitt
2023-05
The Power Shop is a favorite for any repairs. A family owned business that truly does their best to serve all their customers and their needs. I highly recommend The Power Shop for any outdoor maintenance needs.
Caleb Parsons
2020-05
Went in and bought a belt for my lawnmower and it broke within an hour of use. Tried to return it but the owner simply told us we installed it wrong and refused to refund our money. I then bought one online for a fraction of the price and it has worked for a month so far without issue. Ever since they changed owners, the prices have gone up and the quality of their products has dropped. Very disappointing.
A L
2019-05
Excellent service. They go the extra mile. My brand new DR Power Brush mower was delivered by the factory in an unworkable state. The folks at the Power Shop picked it up, resolved an assembly issue missed by the factory, and returned it within 24 hours. I really appreciate their customer obsession and ability to get me mowing!
Gwen DeLaVergne
2022-05
The shop had always been very helpful. Not this time and they were not busy. The young man would not even help me find the coupon for my part that was in the book I had just received at the shop. What was that all about.
Ron Hill
2021-05
I have used this local business for cub cadet parts and repairs. Good selection of mowers.Only complaint is when I was there 2 weeks ago, every customer on the premises was wearing a virus mask. Saw 4 or 5 employees and none were wearing masks. Let's all work together on this.
| Monday | Closed |
|---|---|
| Tuesday | 8 AM-5 PM |
| Wednesday | 8 AM-5 PM |
| Thursday | 8 AM-5 PM |
| Friday | 8 AM-5 PM |
| Saturday | 9 AM-3 PM |
| Sunday | Closed |
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