Skagit Hyundai

Susanna w

2024-04

From the moment we contacted Skagit Huyandi about a car we were interested in from the moment we drove it home- everyone at Skagit Hyundai treated us with the utmost respect. Ian was awesome and so was David!!Highly recommend this dealership and their team of professionals!! Great experience!!

Tiler Nordling

2024-04

10/10 car shopping experience. Craig was patient and very helpful with all of my concerns and needs. Sarah was also wonderful in securing financing and warranties for me as well. Zero pressure from anyone and I’m more than happy with my new car.

Sean

2024-04

Ian Burns is the guy you needI've never had this much best experience at a car dealershipIan and other employees are all nice and informativeIan, especially the bestHe explained everything upfront, so I didn't have to ask anythingNo annoying hide and seek game. They are honest and give clear information without any hidden fees. Just walked there and bought my car for less than 2 hours. I spent 2 hours because I couldn't find my insurance info. If you are prepared, you will finish everything less than two hours without any headaches 👍👍

steve daum

2024-05

We purchased a 2024 Hyundai Palisade from Skagit Hyundai on May 1st, 2024. It was a very positive, professional and efficient process. Garry Jackson in sales lead us through the purchase, and was extremely knowledgeable and helpful showing us how to use all the features of the car. Garry also provided us with his cell phone number and encouraged us to call him anytime we need assistance. This was truly a five-star experience and I highly recommend Skagit Hyundai.

Aimee Cannella-Ambriz

2024-04

Everyone there was amazing and super nice! Collin was our sales man and he did a great job and helped us understand things and listened. I’d definitely recommend them all and might be back with our daughter!

Rick Curtis

2024-05

Steve was very helpful in resolving the engine issue with my Santa Fe Sport. I have also dealt with Dustin for turbo problems in the past, and both of them are great to work with. They took care of my Hyundai auto issues and I would recommend this dealership, as I am changing my dealer for oil changes to them.

Ina O'Donnell

2024-03

Chris Russell was very knowledgeable about my vehicle. He was very patient and fun. They did their best to get me a good finance package that I am happy with. The lady who had me signing all the papers was very knowledgeable and explain things very well in detail. I felt comfortable and well cared for during the process that was kind of stressful and exciting at the same time.

Jessica Ann Elyfont

2024-04

They are always friendly, been going there for the past 6 years. They send you a text message of the status of your car’s needs and service desk will talk to you about what and why the part needs to be replaced. Also this text message that sends you too your cars needs alap shows what looks good too. Always offer a free crash was too.I went yesterday 4/4/24 Steve was working he was very friendly and very polite and was filled with knowledge. He was the only one there at service desk and he got to all of us in a timely matter.

Bethany Joyce

2024-03

I arrived for my scheduled appointment and was promptly told that because I scheduled the appointment online, it was going to take longer. Almost 2 hours later my vehicle was done. They changed the oil but apparently nothing else. No inspection report or vehicle status or anything. I have been getting my car serviced here since I bought it and have loved the service until now. They previously checked all my fluids, tires, brakes, filters, and provided a complimentary car wash. None of that now. What happened to your services?

Kenny

2024-04

By far one of the most enjoyable car purchasing experience I’ve had. The staff were all so very friendly and very professional. Collin was super professional and definitely has a knack at customer service. He was very knowledgeable and super helpful. I can’t recommend this dealership enough.

Jennifer Smith

2024-04

I am thankful that Skagit Hyundai was willing to take a look at my car even on a day when they had no appointments left. I expressed that I was having a serious safety issue and they were immediately willing to squeeze me in, though the full repair time was not so quick and it cost me a lot more than I anticipated. Car repairs are seriously frustrating!!I will say that Steve, the service manager, was very helpful, stayed late to call me about my car, and explained everything so that I could understand all the repairs that were needed. I believe he has a lot of integrity and I trusted him to get the work done that was needed.Now here's hoping that all the money, time, and repairs make my car last forever. 🙂

Alicia Golzynski

2024-03

Dustin helped me and he was so nice. He got my car in very fast vs other places that said they couldn’t take it in months. Whoever worked on my car also was so great! I was given an estimate of up to a few weeks but it was done within one. The whole team seems to be really on top of things. Definitely will be new car spot!

Scott Mennella

2024-05

This dealership is very confusing. Everyone has a different answer for every problem. One department doesn't know what the other is saying. Clearly part of the problem is Hyundai corporate. The service department kindly got me in for a quick service. The recall was done but it was not explained well so I went back the next day to be sure. Employees are very nice and well intended. This seems like a management problem

Tami Torgeson

2024-04

Skagit Hyundai is the best place I have ever gone for both the buying and servicing experience for my newest vehicle.Steve and his assistant, along with Gil the shuttle driver, made the best and most pleasant use of our time during servicing I’ve ever had, and I’ve had quite a few in my lifetime.It’s hard to find good customer service these days, but I’m beyond satisfied with the ongoing wonderful service that makes me happy I chose Skagit Hyundai for my newest vehicle, an Elantra Hybrid that I’m very pleased with so far. Thank you!

Frank Rivers

2024-05

Top notch! Most of my dealership experiences can be off-putting. However, from the moment I stepped into the service department at Skagit, I received exemplary service and communication! Big shoutout to Steve and Jeff!

Tracy Pederson

2024-04

Excellent customer service. I trust the car services provided. Great about keeping me up to date on service time and my car’s needs and they make sure I am comfortable while waiting. They offer a shuttle service option instead of waiting, but there is a very comfortable waiting area too.

Dawn Martinson

2024-03

I bought my car at the Hyundai dealer in Everett, however to get into the Everett service center you must book 3 months in advance. Skagit Hyundai had my car in, in a week. Dustin was great contacting me about the different services my car needed. No pressure on additional items.My boyfriend bought his car from Skagit and always gets his car serviced here. You now have another loyal customer. Thank you

Danniell Hurst

2024-01

We had a great experience test driving and learning about the vehicle we chose. We had a super comprehensive and understandable introduction to a hybrid vehicle before taking it out in the road. Pricing was straightforward. Financing had us in the office, signing paperwork within 30 minutes. Overall 5 stars for everything aspect of service! Thank you to Ian and Sarah, specifically!

sandi

2024-04

Service was prompt!! Explained what I needed for my 30000 mile maintenance. The gentleman assisting was very pleasant, loved to talk but nice. Received a a small discount as I lost my coupon and he still honored it. Nice waiting area.

Joshua Evans

2024-04

After having issues trying to call and set up an appointment for my car to get scotch guarded. The person that I worked with in person did all he could to make it right again. Showed that he really cares about keeping his customers happy and taken care of.

Addie Jacobson

2024-02

We brought our car in for recall work. Dustin did a great job of getting us taken care of. We stayed to wait for it and they got the car finished in less time than we expected. The waiting area was very comfortable. All in all, a very good experience for our first time at Skagit Hyundai.

Joseph Moss

2024-03

Great customer service! Knowledgeable, professional, and totally transparent during the entire transaction. Ian was especially helpful and went above and beyond as far as customer service goes! Thank you so much for all of your help! Truly appreciated! Would definitely recommend to anyone looking for a vehicle to check out Skagit Hyundai.

Beth Zylstra

2024-04

Every one was so helpful. Their system was down, but still helped everyone. I even showed up on the wrong day, and they helped me. Very Happy. P.s. facility was so clean, and cozy. Coffee, tea water and snacks.Thank you 😊

Kari L

2024-03

We recently took our car in due to a knocking sound. Hyundai fit us in promptly despite being extremely busy. Steve and his technicians did a thorough inspection and test drove our car. Steve explained the possible cause and eased our minds by assuring us that all systems seemed to he operating well. We highly recommend Skagit Hyundai and will continue to do business here!!

C T

2024-05

Ian Burns at Skagit Hyundai made the sales process simple and friendly. I came in. stated my what I had to spend, and went from there. Although I didn't get what I would have liked for my trade-in, but who really does... I also ended up spending slightly more than I anticipated, but the informative and friendly process from Ian and David in finance made me feel comfortable with my decision to purchase the vehicle. Thank you Ian, David, and Skagit Hyundai.ChuckFollow-up review. (May 2nd)Since posting the initial review, my post purchase experience has not been less than good.Then car had a faulty engine auto stop/start feature which initially I was told that it was due to the weather. 2 weeks later the temperature warmed up enough for the feature to work, but it wasn't. After reading in the manual what the indicator light actually meant, it signaled a faulty/bad/non working auto engine stop/start.I met with one if the service managers who said that they'll make it right and have it checked out, and he'd call me the following week. It's now been 2 months and I've left 4 messages, and there has been no return call from anyone.Needless to say I'm disappointed.5 star buying experience1 star post purchase/customer service experience.

Brittany Shirley

2024-03

I came from Alaska to Skagit to purchase a vehicle because they had what I was looking for. Ian took me on a test drive and guided me to terrain that was similar to home so I could see how the vehicle handled. Ian did not push or pressure me to make decision (which has led me to walk away from cars and dealerships in the past) and presented me with all the information that I felt like I needed to make a confident decision. Ian guided me through the paperwork and handed me over to David in finance who was equally as great and really awesome to talk to. Ian stayed after he was scheduled to leave and even came with us to the airport to get our rental back. I am the car buyer of the family and this is the best car buying experience I have EVER had in 24 years of buying cars. If you’re looking for a place, these are the people for sure.

Rick Bowman

2024-04

Steve was very help full getting my car in on a recall I waited almost 4 months for the part I never got a phone call so I cane in to find out what was going on Steve took care of me very fast .He wasn't the person who ordered the part though . I should of gotten a call with what was going on . Thanks fir the service Steve thank Rick B

David Beargeon

2024-02

Dustin in the service department was absolutely amazing. Had a car stolen and had trouble getting into a regular repair shop recommended by insurance company. He quickly worked out a solution to get my 2013 Elantra towed to his shop. Ultimately it was determined to be a total loss but the assistance of Dustin to solve the problem will result in coming in to your dealership to look for a replacement new vehicle. Look forward to working with Kerry to see what is available and in my price range.

Tina Bowman

2024-02

My husband and I had been searching for the right vehicle for him for along time as we drove by Jack Carrol’s one caught our eye’s. We stopped my husband got out to take a look at it and a gentleman by the name of Collin approached him they talked then my husband came back to the car he liked what he saw and heard but we decided to look at a couple more than we stopped along the road and prayed about is this the right one Lord ? We decided for us it was we went back and was met by another gentleman who went back and got Collin because he saw us there earlier . Collin came out and had answers for all our questions we checked out the vehicle and test drove Collin was very informative and made sure we knew how to work all the items in the vehicle. We decided we would see where the process took us , it all went very quick and smooth than we met with David for the final steps another gentleman . I would have to say they all made the process very smooth and easy and you couldn’t ask for nicer people to work with . We are very happy with our purchase and the process it took getting it . Thank you for helping us make a right decision for us . Blessings Lee and Tina

Tami S.

2024-02

I was having a huge problem with my EV, it wouldn't charge and I couldn't get the charging cord out. I called the service department and the technician I spoke with was so NICE and helpful!! And he didn't make me feel stupid when it was a super simple solution. He took time out of his busy day to help me even though I didn't buy the car there. I hope this technician will be recognized for his outstanding service!We have used Skagit Hyundai before and the experience was the same - wonderful!