Honda of Burlington

Daryll Arrieta

2024-04

Thank you to Honda of Burlington and specially Cesar Vargas, shout out to Sam Baylasy as well. Cesar was very knowledgeable and VERY… I MEAN VERY… PATIENT with me.I would not have been patient with myself…I was currently moving to Washington. Cesar assisted me with an online deal. It was very simple and quick process. With little, to no hesitation. He made it a great experience for me and was very considerate. Highly recommend this guy!!!THANK YOUU Honda of Burlington!!! Now enjoying my new Type R

Ashley Stanley

2024-04

We had the pleasure of working with Jorge today and he was amazing! Between him and the finance team they all got together and got us a good deal on a family car! Forever grateful for the wonderful care he took in getting us into our 2019 Highlander!!

Susan Gardner

2024-04

This is a sincere thank you to Honda of Burlington and specifically to their stellar salesperson, CESAR VARGAS. If you are looking for a great vehicle-buying experience, Cesar is the one to go to! He is professional, VERY knowledgeable about Hondas, and simply an all-around wonderful person to work with. My husband and I are now the new owners of a 2024 Honda CRV Hybrid Sport, and we couldn't be happier!

Kiaunna Martinez

2024-04

I worked with Jorhay on getting my first ever car and I got a 2022 Honda civic sport in the gorgeous blue/grey color. They were so supportive and helpful on making sure that the process was completed and making it such a great first experience. I would highly recommend them to anyone

Alo Quiroz

2024-03

I’m very thankful for being about to work with Jorge Vargas on getting my New 2024 Honda HRV sport ! Jorge was very helpful and informative, I went in with my mom who only speaks Spanish and Jorge was able to help both of us understand the process of getting a new vehicle. As a first car buyer the process was scary going in but Jorge helped us find a beautiful vehicle that’s just perfect. This is the second car that Jorge has sold to my family and it’s always been so much fun working with him. I’d also like to thank the finance manager Raul who also translated everything perfectly for our understanding and New car sales Manager Sam who made sure everything went smoothly.

Adrian Pratt

2024-04

Mathew in sales helped us work out a good deal to trade in 2 cars for 1. We had a really bad situation and he made it a lot better and got us into a new car. He was very generous with our trade in. Was very helpful on choosing a new car. Was very quick and understanding. The finance manager was great and helpful . Got us into a new car immediately even while waiting on our bank to finish up the finances. Great place. Highly recommend.

Max Honeywell

2024-04

Great if you want to test drive a car, but if you want to buy a car and finance it through your bank? Good luck. They almost wouldn't let me pick up my car on time because they screwed the financing up. The GM tried to convince me it was my fault. Jorge and Cesar are amazing and super helpful. But everyone else made it an awful experience.

Andrew Forkner

2024-04

This is the second vehicle I've purchased from Honda of Burlington and cemented the fact that this will be my dealership of choice moving forward. After getting the runaround on pricing from another Honda dealer this team was responsive, transparent, and thorough, which made the drive from Seattle worth it to meet Jorge.As soon as we started arrived, Jorge was prepared, knowledgeable, patient, and kind. He was understanding that I was on a time frame, predominately to make it back to my dog that was left at home on a nice spring day. He worked expeditiously with the used car manager to ensure that the negotiation on the new (used) vehicle and trade in were fair values and everyone left happy.If you're on the fence about making the trek from a 206 or 425 area code north, I'd do it. They won't waste your time.

Seth White

2024-04

This is a genuine thank you to Honda of Burlington and specifically to their dedicated salesperson, CESAR VARGAS. If you are looking for a great vehicle-buying experience, Cesar is the one to go to! He is professional, knowledgeable, and simply an all-around wonderful person to work with. Cesar is so dedicated to his clients that he provided me with transportation using his personal vehicle. Thanks to Cesar I now have an amazing reliable truck.

Matthew Fleming

2024-03

I've purchased 2 vehicles now from Honda of Burlington and both have been great experiences. This last time was exceptional. I had a great team helping me with the process. They answered my questions even via email after I left for the day to think on it before returning the next day to complete the purchase. Special thanks to Sam (sales manager), Jorge, and Marissa. Highly recommend!

Christopher Mahelona

2023-10

I currently live in Dallas, TX now and had to bring my Pilot in for servicing as my battery was acting up as well as my standard servicing.I was asked at the new Honda dealership if I service my Pilot at Honda dealers and I said yes. They were able to look through the history and see that the major servicing I had completed back in Nov of 2022 did not happen.My battery was not replaced or the terminals cleaned, though the work order and charges says that it was complete. When I requested for service, I explained to Honda of Burlington that I would be driving half way across the country as I was moving for the Military and that I wanted to ensure that my Pilot would safely get my family and I would arrive safely.I wonder how much of other services that I paid a lot of money for was not completed and said that it was.I will never go back to Honda of Burlington and will be filing a formal complaint.

Carol Page

2024-02

I was lucky enough to have Dax be my sales person. He actually listened to me...as I have found some sales people do not...lol We had fun during the purchase and the whole process was amazingly easy and stress-free. Thank you again Dax..I wanted to buy a new car on my Dad's heavenly birthday and we did it. ❤️

Alyssa Hutchison

2024-04

Jorge and Sam were AMAZING to work with! Seriously so kind and knowledgeable. 10/10 recommend to anyone looking to get into a new or used vehicle!

Chelsea Agpawa

2023-12

Our experience with Honda Burlington was amazing. Jorge was extremely helpful. He was very patient with us— listened to all of our requests and made sure we got what we wanted. Will definitely look for Jorge again when we get another vehicle from them.Huge thanks to Raul and Brandy as well for being so patient and helpful.

Aaron Hein

2023-11

Jorge is a beast. Willing to drive 4 hours so I could pick up my car without waiting for someone else to give me a ride. The rest of the staff was very friendly. Overall an amazing car buying experience.

jnywyne

2024-04

Cesar was the main reason why we bought the vehicle. He is exception at what he does. Raul was easy to work with in finance and the whole team was great. No hassle at all. I came in knowing what I wanted and they worked with us to make us happy. This is the 2nd vehicle my family has bought and I would highly recommend them.

Bob Cofer

2024-04

We purchased a certified pre-owned CRV in January. Had no reason to turn on the AC until just recently and discovered it didn’t work. My wife made a service appointment with Andy, he treated her with respect and listened to what she had to say. They fixed the problem the same day. She’s happy, I’m happy and they have earned our trust. We recommend they highly!Regards,Bob & Jill

Katelynn Jewel

2024-04

Honda of Burlington is the place to go if you’re thinking of getting into a new car. Jorge Vargas is amazing! He gives top tier service and makes things happen. Can’t thank him enough for getting me into my dream vehicle. Thank you again!!

ANNETTE ARP

2024-03

We had a wonderful experience working with Jorge Palma Vargas on the purchase of our 2024 Sport Touring CRV ! The process was flawless and the price we were quoted was what we paid. Jorge has exceptional product knowledge and took all the time we needed to explain and show us how to use all the features. His customer service is above and beyond any we have previously experienced. Thank You Jorge !!! Dan and Annette

Krysii Rutter

2023-09

If you go to Honda of Burlington, you HAVE to ask for Debbie Drake. Not only does she know exactly what she’s talking about when it comes to the ins and outs of the cars, she made the entire experience a breeze by working with my budget and being extremely personable. Kind, funny and smart, Debbie Drake will truly make your experience at Honda a good one. My next car purchase will be at Honda Burlington, as long as Debbie still works there.

Susan Wingate

2024-02

I did everything online, left a phone number. They called within seconds and got started helping me. We finalized a deal with ease and they delivered my car at very little expense. Great service. Great car.

Josh Maxwell

2024-03

Bought my second vehicle from Burlington Honda. First vehicle in 2014 and second in 2024 and the place hasn’t changed. Still excellent customer service, no pressure, and knowledgeable staff. Thank you Cesar for a great buying experience!

peter taylor

2024-02

We recently bought a new CR-V from Honda of Burlington. It was a very pleasant experience. Dax Moon was our salesperson, made it easy every step of the way. Got us good value for our trade-in.The service department is one of the best I have come across in (40) years of owning Hondas.Highly recommend Honda of Burlington.

Carol Cannon

2023-05

Chloe was so amazing! Answered all of our questions with a great attitude and smile. She made our car buying experience stress free and lots of fun! Chloe will take great care of you and your automobile needs!!! Go see her!!!

Cody Porter

2024-03

We had a great experience with Honda of Burlington, Jorge Palma Vargas and Sam Baylasy. We were looking for something specific that they didn't have in stock yet, they put in the work to get the car we were looking for in a matter of hours. The communication with both of them was excellent, their organization made our time at the dealership minimal. Would refer to anyone looking for a new or used car!

Josh Kilpatrick

2024-04

Very pleasant car buying experience. Everyone was very easy to work with and helpful. Will definitely purchase a vehicle from Honda of Burlington again.

Kristen Smith

2023-12

Everyone was helpful, patient and professional. Our sales person Manny listened to what we were looking for and provided top notch service. Debbie helped with our experience and I absolutely adore her. The business office made the purchasing experience quick and easy. The whole Honda team is exceptional.

Aaron Valentin

2023-05

My experience was great and effortless. I called in the morning to check the lot and DAX answered the phone and waited for me . This dealership has amazing customer service and Dax took a few moments and spoke to me about my intentions with the car and what i was looking for and found the perfect car for me in what feels like seconds and had a great chat during the test drive. Very satisfied with my experience at this dealership.

FREE ALIEN

2024-04

This used to be my only place I had my Hondas serviced. I bought a brand new 2021 Honda accord sport with 5000 miles.In 2022 winter windshield broke.In 2023 winter windshieldBroke.Had paid for all extra windshield protection.Only to find if the crack was more than 9" so it was not covered by the plan we bought so theFirst year I bought the window zyrec shield was reappplied by Honda. TheSecond year 2023 Honda paid for the window because we complained that abrand new car should not need a new window every winter. After we got the new window Honda said come in for shield reapply.I drove up to have it done.They said they did it but they didn't do it they lied.They completely lied to me.Now I show up on 4/15/2024.The same rude service dept man tells my partner that it was already done.That was for the first wind shield she said.We no longer trust the service department here.They said they did things they did not do.I am beyond pissed and disappointed with the man who we have dealt with last 2 times when nothing got done.Then today being told it's already been done. It's the same guy he should not work here. Now I wonder how much has actually been done here or just stated it was done. This is not ok and really bad customer service.Now we are waiting for are car here now and wondering how much has been done anytime we have been here.As far as we are concerned they owe us at least a free detail for lieing to our faces.Proceed with caution we were lied too.Honda wants me to remove this review because now they think i am fabricatingNo truth.There is one truth. I Have better things to do than lie.If you want this review removed than detail our car for free for your dishonesty.Then I will remove this Truth. Until then this is my honest review.

Sandra Johnson

2024-02

Great customer service from Levi. Very knowledgable about the car and took an interest in our personal needs for a vehicle that would suit us. Brandi was quick and efficient in processing our paperwork - very enjoyable experience and I would highly recommend Burlington Honda! Thank you!