Walgreens

Ellen Taylor

2024-03

This particular Walgreens pharmacy is the worst that I’ve used in my 30 years of filling prescriptions, at many PNW Walgreens and non Walgreens alike. They take an average of 3 DAYS to fill a medication, sometimes more, and act like they’re doing you a favor on day 4. No apologies, no explanation. The refill request goes like this: You submit a refill request through their automated system with ample time for refill. The automated system tells you it’ll be ready by 11am the next morning. The next morning you get a text that says your refill request is delayed due an “insurance issue”. After that you get another text saying it’s delayed because of “needing pharmacist review.” So then you’re forced to call, like I have every SINGLE refill request, and sit on hold to find out when your medication will be ready. Someone will answer and place you on hold again, then come back on to verbally tell you they’re “still working on it.” Then when it’s FINALLY ready you drive through to pick it up and suddenly you’re told there’s another “issue.” It’s infuriating. I’m sure the problem isn’t the workers but the workers being short staffed and underpaid by the corporation. This does little to help the patient, though. I’ll be switching back to my old Walgreens because I just can’t with this one anymore.

Jonah Westermeyer

2023-07

I feel terrible for all the staff especially the pharmacy. Absolutely understaffed and overworked and they are treated by people with no respect while just trying to do their job. Please see that you meet the needs of the store and community.

Tammy Frontiero

2023-05

I am so tired of the horrible customer service at this pharmacy! I called to get my prescription filled and was told it would be ready by 3pm, got there at 4pm and again another problem! They should have called me when they discovered they couldn’t fill my medication! Time is precious and I don’t have time to keep coming in because of there lack of care for their patients! I asked for help to find a item he told me he has customers to help! What am I??? So then he called someone to help me and no one came! SHOCKER!! This place is a completely unprofessional pharmacy!

Yellow Dragon

2022-05

I use the pharmacy at this location and it’s always a positive experience. The pharmacy staff is overwhelmed during the week, however their customer service and demeanour is always understanding. Professional, friendly, and patient. The cashiers are doing their best as well considering rude/abusive customers that stroll through sometimes. Be prepared to wait and have patience. This location will do their best to help you.

Erica Shriner

2022-05

Love this location! The employees are all so helpful and working with some tragically unruly customers to boot!! Thank you guys for keeping our favorite neighborhood pharmacy/store up and running even during the most trying times. Shout out to Dakota!! I swear I must have heard your name being called 25 times asking for assistance or guidance. You are awesome!!

Mary Reeser

2022-05

Theres no other way to say this location has gone down hill. Staff is always mid nice which is okay. Happines isnt garenteed. But my Medicine is!. And my family and everyone elses. We get doctors to call even before hand and perscriptions are never ready. We always get sent on a goose chase and ive never had to do that with any other walgreens ever.I believe the location of this store is good but the area isnt. Unsafe for staff and customers which isnt there fault. Its bremertons. And the road getting in always sucks.

Robert Leedy

2018-05

I was in a hurry yesterday so I stopped in at Walgreens on Sylvan. I only needed two items. I was able to find both the items I needed and the checkout experience was also quick and friendly. I am really unhappy with the overall experience when I saw the total at the register. My can of shaving cream had a yellow sale tag in front of it which I maybe should've thoroughly read but like I said I was in a hurry. Couldn't believe that it was still $5.59 and this coupled with my toothpaste the bill was almost $13. Both items would have been considerable cheaper anywhere else even 7-11. The bill should've been about $8. I don't like feeling like I got ripped off so I think I'll just avoid Walgreens from now on

Michael Reeser

2018-05

I am a single father and this place is VERY sexist. I went into the store several days ago to buy my 14 year old daughter some juice and chips. While I was there I decided to grab myself 1 beer. The lady at the counter said my daughter had to have ID for me to purchase a beer!!?? I asked to talk to the manager (Stephany) and she stated that she would "allow" me to buy the beer this time but my daughter would have to not come in the store the next time!!?? I declined to purchase the items and left. The very next day I sent a female friend and my daughter into the store to purchase the EXACT items and there was absolutely no problems whatsoever. This is uncalled for and I'm tired of being treated like a second class citizen just because I'm a man with children. I'm a good person and your a horrible bitter woman. You need to control yourself Stephany and train your employees better. You should be ashamed of yourself. I will not be shopping there anymore, nor will any of my family and friends.Your company will lose out more money then they even pay you.Trust me on this. Shame on you!

Alex Torra

2022-05

I called to ask about a covid test and was immediately put on a hold that lasted about 10 min. Then someone answered, said "thank you for calling Walgreens, please hold" before I could even open my mouth, and promptly puts me back on hold. After about a minute and a half of waiting, the phone goes from hold music to actual ringing, and after about 3-5 min of THAT, someone hangs the phone up without a word. I get that places get busy, but A, why bother picking up the phone only to put someone who was already on hold BACK on hold, and B, this is just horrible customer service. I mean, what the actual hell?

william duff

2021-05

Pharmacy tech had no idea about what she was talking about in regards to covid 19 testing for hawaii travel. Stated incorrect facts. Walgreens cannot guarantee your testing results in the time they state on their online website and do not inform of this until after I had taken the covid -19 test. Tried contacting walgreens online about the issue since the test that I payed for was useless do to the fact that results were needed within 72 hrs of taking test and their online website said results in less than 72 hrs. They informed results would be ready in 3 -5 days at end of test. Test was useless to me with this result timeline. Walgreens did nothing about it. Still was charged for test. Customer service was awful tried to blame everyone but themselves. When it was their website that said results in less than 72 hrs. That is the reason I made an appt and got test there. Then update me with 5 days for results. Test was literally useless and still said they had to process test and charge me. Will never give walgreens another dollar.

Jake Norton

2023-06

Love this location! The employees are all so helpful and working with some tragically unruly customers to boot!!

Donna Dillon

2022-05

Went to Walgreens last night at 9:40 because they are supposed to be open until 10pm like they have listed on thier website and google. I have provided photographic proof. They were not open. Change your posted hours on your website and stop wasting peoples time and gas money.

Kelly Poole

2023-07

The pharmacy is pretty busy, but everything else you can get things and get out quickly.

Bradley Zefkeles

2019-05

The entire staff at the Bremerton Walgreens is fantastic. From the friendly greeting on arrival to the helpful and knowledgable staff in the pharmacy...they deserve 10:stars for excellece! I won't shop anywhere else.

Edward Gossett

2018-05

The service here was awesome! Clean store, good advice from pharmacy, and a great experience when the cashier pointed out how I could save some money.

Gary Mason

2020-05

I have shopped here quite a few years ..it is near where I reside..cordial to seniors and good healthy store..has what I need cause I am a senior at a senior living apt.nearby and also has a pharmacy that is easy to find.Thanks walgreens workers..

Cheri Wardrop

2018-05

It's open a little later than most other stores and has a wide selection of bath and beauty products along with decent prices.

Lindsey Kuk

2022-05

I got an item I didn't wanan because they don't listen to their customers and they when I try to return within the same half hour with receipt they wouldn't let me and wouldn't give me my money back

Gina Adderly

2021-05

Very friendly and helpful employees. Prices are a little high but they do have good sales.

Belinda Dunne

2022-05

Covid testing appointment through the drive-thru went well. Fast, private and professional.

Keith B

2020-05

The clerk at the pharmacy was outstanding, at the Walgreens on Wheaton Way. She went out of her way to help me with the online app to help me pay for my prescriptions

Kevin Harding

2016-05

This store is clean, helpful staff, and friendly every time I've been there.

Sheryl Piercy

2023-05

Go there almost everyday. Very nice staff.

Tina Miller

2016-05

Love this store! Always happy people and they help in anyway they can.

Nickie Crumb

2018-05

My favorite place to go for those last minute items. Great staff, clean location, they have everything!

Amanda Boustead

2021-05

Always spend more time and money than I intend, but that means they are good.. right?

Michelle Wilson

2018-05

Friendly staff and lots of selections

Michelle

2018-05

Staff always ready to help you with out making you feel like you're a nuisance & waiting their time,.

Joshua Perry

2017-05

Very convenient. Quick service and easy to get in and out.

Miri zapien

2021-05

Don't do this, this is a scam! And the people here are super rude!