Roto-Rooter Plumbing & Water Cleanup

Matthew DeMoss

2024-04

Dominic was punctual courteous and friendly. Great service, great job, also could speak ENGLISH! That in its self was worth the money. The great service and professional work was a bonus! Would not hesitate to use and or recommend again!

Andrew Flodin

2024-04

Giovanni did a GREAT job. He such a great representative of RR. He explained everything very well. Took the time to show me the problem, explain options to correct and leave contact info for follow up. He is fast, knowledgeable and courteous!

D

2024-04

We needed to confirm work done by another plumber and make sure a clog did not remain in the system. Roto rooter responded quickly and used a camera to inspect and confirm the sewer line was clear. Giovanni was very knowledgeable and professional, and did the work very efficiently. Definitely was worth having them do this check to give us peace of mind.

Clark Williams-Derry

2024-04

Showed up exactly on time! Giovanni was polite, competent, knowledgeable and informative. He explained our sewer line issues clearly, offered several solutions, and quickly fixed our problem. I was very grateful for his help!

ELLI GILDNES

2024-04

First technician arrived within three hours the day I called. Text messages and calls to let me know they were on their way. Drain was cleared. Technician worked until job was finished at 10pm. Camera technician arrived the next day to fully explain aand detail a plan to go forward. I had replaced nearly all pipe the last time tree roots got into the sewer line (with a different company, why they didn’t do the whole line then us a mystery). Martin explained a new way that the existing problem could be rectified without needing to backho and do more concrete work. I am likely to go ahead depending on the bid. Very knowledgeable, and I appreciated the time spent and thoughtfulness for a plan to go forward and which will hopefully save me money in the future. I can still love my tree and not worry about roots backing up that old section of line.

Paul Baker

2024-04

Justin from RotoRooter came to our home to evaluate and repair some issues. He was very professional and friendly, gave us a detailed estimate, and completed the repairs. Very happy with the service and how easy it was to schedule.

Thomas Bryson

2024-03

Service was awesome! The Service technician Adam Van Cleve is a true professional and very knowledgeable. His attention to detail is at a very high standard to take care of any and all plumbing needs. Highly recommend and I would not hesatae to call again if I need anything further done with my houses plumbing.

Luke Velten

2024-04

Dominic was extremely professional and kind - worked with me to get the clog fixed in a timely manner and for a competitive price! Would absolutely use him again!! A+ job and service.

Rhodora Culala

2024-02

We had Ben’s services today. He replaced our shower cartridge to prevent the water leak. Ben showed his professionalism, honesty and excellent skill level. He was able to identify the problem and resolved it quickly. We are happy and will remember him on our next need of service.

Brian Percival

2024-04

Giovanni was incredibly helpful. Came promptly, communicated well and was respectful in helping us find an affordable solution to our drainage issue. Would gladly recommend him again.

Jerry Pinkepank

2024-04

Needed a fast response at 8pm hour when washing machine cycle suddenly flooded an area of the basement; the dispatcher had tech Nathan at our house in one hour and he cleared the problem in just over an hour. Normally a camera tech would have been with him but in this case needed to come the next morning; camera tech Giovanni was also equipped with a water-jet and when it was seen that a mass of roots had caused the issue he was able to clear the roots, again within the hour. Apparently, various material that had gone down the drain over time had built up on the roots and the problem would soon have recurred. This was a day when we were dealing with other appointments so the promptness was vital. The evening when the problem arose, other firms quickly checked online just had the customer fill out a form and maybe we'd get called, but Roto-Rooter's centralized dispatch answered immediately the local phone number posted on their web site, when we entered our location. Such ease of access to an American call center, not some place in the Phillipines, made all the difference in solving the issue.

Star Rosas

2024-03

Had an amazing experience with Justin Stabio. Was really quick and had great clear communication. Fixed the issue and made sure we were happy, and was faster than I thought it would be. Will definitely be calling him back for future repairs.

Frances Stanton

2024-03

Giovanni (Gio) was the most knowledgeable, polite, and professional team member of your business. His work was accomplished efficiently and thoroughly. Because of his workmanship I would gladly recommend your company's services to anyone who has a plumbing or sewer problem.

Crystal Mathes

2024-03

We had a horrific clog in our kitchen pipes. After we had one plumber come out and not be able to fix it, I was worried Roto Rooter would have the same problem. Adam and Dylan to the rescue!The job was not a easy fix. They were extremely dedicated to get this stubborn job done, and done right. Their pricing was up front and fair for the hard work they completed. And the blockage was cleared!!! Thanks again, Dynamic Duo!

Laurie Tazuma

2024-04

My neighbor and I had a complicated sewer problem. Martin did an amazing job managing the project. Good communication, clear explanations of the problem and our choices for repair. Very respectful, sensitive handling of a stressful, unexpected event.

Chandler Quail

2024-03

They were so quick to respond and thank God because I had 2 problems that were just getting worse by the minute. Justin was fantastic and fixed everything up very quickly and efficiently. He was even understanding about all of my crazy dogs barking at him. Lol. I'm obviously hoping that I won't have another plumbing issue anytime soon, but if I do they will be my first and only call.

Kyle and Nancy Reed

2024-04

Justin showed up on time and was polite and easy to talk to. Work was done and looks really good. He offered to add a part that would help in the future that will be very helpful.

Pinkest

2024-03

Gio was professional, quick and extremely helpful. He discussed all the options for our problem and helped us resolve it quickly. Another company we had contacted before going with RotoRooter went straight to the most expensive extreme solution. It was a relief to have the second opinion of a knowledgeable technician who’s been doing the work for over 20 years explain that we had other options. Highly recommended. Ask for Gio!!

Cheryl

2024-03

I called RR because my sewer was clogged. They sent out Gio. He did a great job cleaning it out with the jet….along with a camera in the line and explaining what I was seeing. Gio is very personable and an excellent representative for your company.

Cat Duke

2023-12

It’s speedy, of course. And you wish you never needed it. But this company provides an amazing f service 24 hours a day. They are fast responsive professional and skilled. Our rep Simba, who showed up late evening, was just great. He was quick and thorough. And kind.

Steve Rain

2024-03

Justin was able to arrive early and had the issue resolved in minutes. He was friendly, knowledgeable and took time to explain the issue and cleaned up afterward, which is also appreciated.

Dennis Dodson

2024-01

Tech Ben communicated arrival and described the process and costs. Leak was fixed within 2 hours and appears to be successful. Downside was cost. On the phone I was told a $99 cost to come out which would be applied to the cost of the service. At arrival I was told it was $499 to diagnose but I pointed out the problem area. I would gave preferred an hourly rate. But all in all I was satisfied with the work.

Linda C

2024-04

They showed up on time, assessed the problem and had it fixed within 90 minutes. And this was at 9:00 at night! They did an excellent job and we were so appreciative to get help with our emergency, after trying 3 other businesses with no response. Thank you!

Christine Monroy

2024-03

Toan from Roto-Rooter Plumbing & Water Cleanup was very fast and professional! He helped us out when our daughter flushed a metal+wooden rod down the toilet and got it out. We will definitely use their services again!

Brianna R

2024-03

Justin was very friendly and helpful. He quickly discovered the problem and was able to fix it just as fast. He shared lots of advice on the issue and helped me to understand, which was much appreciated as I don't know much about the subject.

Brian O'Neill

2024-04

Giovanni was amazing! He quickly diagnosed and fixed a mainline backup to our house. He was friendly, informative, and professional!

Anthony

2024-04

Stelian G. Was able to come out and fix our blocked drain quickly. He explained each step he was taking and helped me understand what caused the issue in the first place.

Kevin Reynolds

2024-03

My sump pump went out on me last night and I have a flood prone basement. I called at 9:00 PM on a Friday night, and they had a tech out the next afternoon. Justin showed up early, quickly diagnosed the problem, and with some creativity got everything fixed within a half hour. Definitely a satisfied customer.

Chris DeHart

2024-03

Good knowledgeable plumber showed up 3 hours late. Originally scheduled from 8-10 am. Did not arrive until 1:30. I paid RR premium pricing so I could get it done and go to work. I ended paying primium$ and still missed the day at work.

Jan Lively

2024-01

The plumber showed up a little before we were told and corrected the clogged drain problem very quickly. He was professional, friendly, considerate and cleaned up completely. Kudos to Eli for a job well done!