Petco Grooming

Kenz H

2024-01

Took my boy to get groomed with Mary today. She did a fantastic job! She did great on his nails, his coat is shiny and soft and smells great, and his breath is much better. She is also so kind, and you can tell she really cares about the animals she is working with and wants them to be comfortable. We will definitely be going back for future grooming needs!

Philip Mariconda

2024-04

2 instead of 1 star because the staff really tried to accommodate a tricky situation. But the tricky situation was mostly caused by pedantic rules created by corporate lawyers.I knew my dog is skittish going in. Though I am quite sure he read my bad mood prompted by a proof of rabies vaccination requirements that were not communicated to me anywhere until after I followed directions by walking up for a nail trim. It's a completely reasonable requirement, but the impromptu search for the document online started my dog getting restless. Then came the requirement that they attach their own leash - corporate rules did not allow me to just hand my leash over. Corporate rules also did not allow me to put their leash on my dog. By now my dog was terrified at a stranger just approaching his neck with a leash (not aggressive, just recoiling in terror).I am once again understanding of the staff having to not take him today. Then they told me that if I bring him back he cannot be medicated in any way, even with a veterinary prescription.At the end I am once again appreciative of the staff cleaning up after my dog peeing in terror. But the Petco lawyers have made it abundantly clear that my dog is not welcome in their store (unlike my veterinarian that made reasonable accommodations). Your perfectly normal dog may be just fine there.

grier phillips

2024-04

Paige gave my standard poodle the best haircut of her life. My poodle girl looked so beautiful and she was happy to be there. We’ve had bad experiences at other places which left my dog scared of the groomer but now with Paige! I’m going to bring my other poodles to Paige from now on too.

Jenn Fitzgerald

2024-01

We've been taking our two dogs to Mary M for a couple of years now. Mary has been wonderful with our dogs, especially with our cocker spaniel who tends to be anxious and needs some extra patience. She also is very observant and tells us how our dogs did, if they struggled with anything etc, which we appreciate.It can get very busy midday to afternoon on the weekends, if you have an anxious pup, morning appointments are a much calmer time.Overall, the Petco Grooming experience has been positive and convenient, It really helps that we can make and reschedule grooming appointments through the Petco app and we get 20% and 8th grooming free through their rewards program.

Andrea Beck

2024-03

Do not bring your dog here. Maybe these groomers are working under tough conditions and that makes them uncaring and honestly kind of mean. I don't know. I just know that they were were adequate/basic for the services I asked for but made a point of being uncaring and demeaning to me-(just because my dog is new from a shelter). One of the ladies actually said " This is not the right place for him." when I asked what that meant- they said I needed a year to bond with him before I brought him back. ( And this was said in the most demeaning tone)Well don't worry. I will never treat him badly by bringing him back there.I could say more--I was talked to as if I had done something unforgivable-when I only committed the "crime" of paying what I thought were professional groomers to give him a wash plus leaving a tip. So don't worry ladies. I will never be back-I will make sure I choose groomers who are real dog people and kind.

Brendon

2024-04

Second negative experience i’ve had with a petco groomer in a row. Last time was at gig harbor so I decided to give this one a try. My dog has been getting groomed his entire life (he’s 8) and i’ve never had issues with other groomers adequately being able to groom him and haven’t had issues with petco groomers from other states outside of Washington where i’ve now only been to Gig Harbor and Bremerton. Of all the times it’s never taken less than 3-4 hours, Rain finished the dog wash, hair cut, nails, teeth, blow dry of a huge golden retriever in less than 1 hour and 20 minutes. It looked exactly the way I would have expected. The cut wasn’t even, his ears were matted, he was still damp, and he looked like he got zapped by lightning. She said we tried our best. She read a note from the last groomer that he has trouble standing still and decided she just wasn’t going to try. Which I would be okay with if it were consistent across his life but being only the second time in his more than 50x being groomer this has ever happened and bother were at lazy groomers working for the same company 10 miles apart I’m not buying it. I’m gonna pay $120 elsewhere thanks.

Mandy Strong

2023-11

I had an outstanding experience with Paige at Petco Grooming. She did an exceptional job with Finn's grooming, demonstrating incredible patience and understanding throughout the process. Finn looks and feels fantastic, and I couldn't be happier with the results. Paige's professionalism and skill truly shine through in her work.

Tarence Mosley

2024-02

Our dog is very old so we explained that, the groomer took that in consideration and did a great job on our dogs grooming.

Mike Dawson

2024-02

Terra is our groomer at the Petco in Bremerton, WA and she does a great job with our Black Lab, Watson. Thank you!

steven johnson

2024-02

Mary is a great groomer! Ruby is happy to be groomed by Mary. Thanks for the gr3at work!

Mary Kay Morley

2023-10

Everyone at the Bremerton store is so helpful and caring.Mary Morgan is the best groomer! She takes care of my pups like they are her own. They absolutely love their sPAW day!

Stephanie Banning

2024-05

the only place i’ll ever take my dog to for grooming!

Mary Krentkowski

2024-02

Tried taking my dog for nail trim two months ago and they were very rude and would not do my dogs nails

Linda Anderson

2023-10

The people seemed nice but I wasn't very pleased with the haircut and then I found my poor pup had a bleeding cut on her paw and they did not say anything about it.

George Heath

2022-05

After waiting 2 or 3 months for an appointment, finally got an appointment. Not only they didn't return my phone calls, they close the department. Showed up for the appointment and Mary refused to Groom my dog Rosie because her nails were to long. If this the way they treat their 2 or 3 year customers, for forget it! I would express myself about Mary, but I don't want to embarrass my dog Rosie! The worst....Went home and did myself!

Savannah Perry

2023-10

Mary M is such a wonderful groomer and takes the best care of our pup!

Mary Kay Morley

2020-05

Mary is the best groomer we have ever been to. Gus just loves her. It is important to me that Gus feel comfortable and not stressed during his visit. Mary understands that he doesn't like the dryer and let's him air dry. She is so interested in the animals comfort!

Shawn MCCARTHY

2023-05

They did an excellent job and my dog. Daisy never looked better, I really appreciate the extra. Sensitivity they took with her.

Robin Remde

2021-05

Mary is astounding. We have a senior Sheltie with health issues, and Mary is wonderful at taking those into account. We actually changed stores from Gig Harbor to Bremerton (which is an additional half hour drive for us) so that we could keep seeing her.

Jaime Forsyth

2021-05

Now that Shannon is no longer at Petco, I'm looking for a new groomer. When I showed up, they acted surprised that I wasn't informed Shannon wasn't there anymore - that would have been nice. Then I arrived a few minutes early to pick up my dog, and was unhappy to find that the groomer had gone to lunch so when there were issues with the cut, there was no one to tidy it up, and it was something that I had addressed in great detail when I brought her in. Annoying that you have to give a tip at the cash register before seeing if they did a good job; plus it requires an extra trip into the groomers when you have to get in line to get the paperwork, get in line at the cash register and then get in line again at the groomers to finally get your dog which is being held hostage until you show the receipt. Why hasn't someone thought of handing you your paperwork AND your dog at the same time??? I can't imagine that the risk of someone walking out without paying is high enough to warrant the extra time and interaction in the store, especially during a pandemic. Probably a lot more efficient for the staff, too, to hand you paperwork and dog and move on to the next customer.

Diha Hey

2020-05

Mary and the team were so wonderful. They made sure there was appropriate distance between clients and took so great care of my new puppy and my 4 year old pup. Thank you both!!! I appreciate you.

Bonny Blu

2021-05

Mary is AMAZING with my boys Frito and Solstice. Frito can be a cranky boy, but he loves Mary. My baby Solstice is over 90lbs and has anxiety and she worked so well with him to accommodate and help him feel safe and comfortable. She has such a loving and caring way with my boys. She is a true asset to the Petco Grooming team.

Toby Warren

2021-05

My dog desperately needed attention in grooming. Because of COVID 19 her last appointment was cancelled so it had been too long (both time wise and fur wise). Thank you for doing such a good job with her.

Michele Fanara

2021-05

Friendly and Wonderful Customer service. My Maybull had an Incredible experience. She loved every one in the salon and they were attentive and Loving to Maybull. I can't wait to bring my Baby back. Petco Salon will be Maybull's #1 place for care and attention.

Debra Gill

2022-05

I take back my previous comments. The service I have received for my pets (4 dogs) is in no way what it was. Seems like they replaced most of if not all their staff. They refused to groom my 11yo Labbie because he was limping (he has Arthritis in one hind leg) and was breathing hard (he is a bit of a porky) and told me to come and get him. They would not take our word that we know of these issues and that he would be ok. We have used Petco for years and never had an issues with our dogs. I am disabled and cannot bath them myself and I will be damned if I take them to Petco again.

Anna Reihl

2022-05

Sarah did a great job! My dog is still getting used to his new life and I was nervous he wouldn't like his appointment, but he seemed very happy!

Doyle Detroit

2023-09

Brought in 2 dogs for nail trims, in and out very quickly, nails done perfectly, Tarra is the best!

Lynn Woodward

2022-05

I have had my dog Groomed by many different groomers usually every 6 to 8 weeks. Ashley is THE BEST GROOMER FREDRICK HAS EVER HAD. THANK YOU, Lynn

Marlys Price

2020-05

Shannon is always so friendly and answers any ?s that I may have about Pixies grooming. She grooms her the exact way I want and is so gentle and know how to get Pixie to not be nervous for her grooming appointments

john ostby

2022-05

Great staff...good at what they do. Pride in their work...they are like extended family...good people. My doggie loves it there. I know the care and treatment she gets there is extending her doggie years. All good stuff.