Safeway Pharmacy

Ryan Armstrong

2024-04

I was looking to see if my medication was at their store or any others. They have a system that connects of all of their inventories that takes less than 30 seconds to review. The woman on the phone acted like that was a huge imposition to have her do, and blew me off before hanging up on me. Terrible staff.

Anthony Toto

2023-12

Old lady in the back of the pharmacy yelled over the very polite person helping me. She was rude and short with glasses and all grey silver hair. I didn't get her name but she should NOT speak to customers that way. I will take my prescriptions anywhere else from now on thanks to her bad attitude. Lady you should be ashamed of your behavior.

Jennifer Ingraham

2024-01

This is hands down the worst pharmacy I have ever been to. The counter lady olwas nice but the actual pharmacist was rude, unhelpful, yelling thru her mask the whole time she was filling my prescription. Was a terrible experience 😕

Panner Cakes

2023-08

Wish I could give this pharmacy 0 stars. If you want staff that treat you like actual human beings instead of feeling like you're a nuisance to them, avoid this place. I have never felt more belittled and dismissed than I have dealing with the staff there. The clerk was rude and combative while the pharmacist feels like she hardly has enough training to be professional when she laughs along with her staff. Why they were amused? I had an urgent RX that needed to be filled, fast. I ordered 3 days in advance, and they said it would be ready by in 2 days. Great. I get there and they then tell me, they are out of stock of the medication. I asked when it would be in stock and they told me they had no idea. I asked why they didn't call to inform me so I could have looked around at other pharmacies that might carry the RX and have it on hand. I was told, "it's not our job to be prepared for your specific demands. We are out of stock. Good bye." Then, they all giggled like children. I'm sorry, I guess I was misinformed that, as a customer, I would have my specific needs met. Regardless, they obviously didn't even care enough to call me and let me know that, oh in fact, they would not have the RX ready in 2 days. How hard is it to pick up the phone you lazy, insipid pieces of human garbage. Avoid this place. It's not worth the hassle. Go to the Rite Aid across the street. Cheaper meds, courteous staff and speedy results. To all the pharmacy staff at Safeway, find new jobs - you obviously are incompetent at your current jobs.

Forestfairy

2022-05

throughout pregnancy and postpartum, i have been on several medications, many of them needing to be refilled last minute, or requiring extra information from my dr to fill. The staff has been helpful, kind and informative to speak to over the phone. in person, i always have my toddler with me, and they always talk to her and make her feel special. one woman in particular, who i have seen almost every time we go in, is very friendly and has outstanding customer service skills. the reviews i had seen for this pharmacy made me concerned to fill my scripts there, but i have only had positive experiences with the staff. removing one star simply because the safeway parking lot is kind of a mess and backs up to the woods, where there are many homeless camps as well as just areas used for drug consumption amd drug deals. thus, i have frequently returned to my car with some sketchy circumstances which have caused me not to want to come without my husband.

Jean Masseth

2020-05

Every single time I go to pickup prescription I wait for some long amount of time. I have bronchitis, I don’t feel well, but still I smiled and said... okay, ill wait 45 minutes. I come back and they said they need another 15. I’m sorry but this is the worst pharmacy ever be ever visited. I agree with the other one star reviews. No sympathy, no urgency to get their job done, and to constantly complain to customers about how busy they are...? They tell me that every single time. Unprofessional. So if you like waiting for eons to get your drugs - come here! If you’d like to get your prescription in a timely manor... go to rite aid or find yourself a bartels, Fred Meyer or Costco! I’m out.

Laura Hiller

2023-05

This is a great Safeway! They are always friendly and the employees have worked there for what seems like forever! They have sort of evened out their prices since the pandemic and are closer with competitors then they were in the past!

J Jones

2023-05

This wasn't for the pharmacy....It was for the store.U get a star cause I like the clerks......waited in long line...asked for another clerk....only 2. Self check was lined up too.....I refuse to use them.Going to Fred Meyers..I liked Safeway too...was over in Eastern Wash for 2 years....drove out of my way to go to Safeway....bye!

Shirley R

2023-06

Folks there stay pleasant even when it's slammed. Their app sucks, though, and I'm having trouble getting my new prescription filled, so I'm changing pharmacies.

Dale Olson

2022-05

I had a $4,000 Rx that Safeway incorrectly released to an old provider even though this Rx was written by a separate doctor and had nothing to do with old provider. So when I went to pick it up I was told it was already filled and mailed. Got stuck doing a run around between these two parties with nobody taking accountability even tho it was clearly Safeways fault. It took me 3 weeks to get my Rx and Safeway would do nothing to help resolve THEIR mistake.

V Dotlich

2022-05

Ordered buttoneer and corsage for prom. They were supposed to be white roses ended up being white lilies. No one bothered to even tell me that white roses were not available so I didn't even know until I showed up to pick them up. Corsage lasted about an hour before it fell apart. Very special occasion. Very disappointed.

Tricia

2022-05

As well as always being reliable and friendly on the good days, they're also well-prepared and dependable when the power goes out. They have a backup generator to keep computers running, and aren't afraid to grab a flashlight to go find your prescription.Edit 2 years later: my insurance randomly refused to cover a medication and the cost was going to be $85. Bradley brought it down to $15 without being asked. Give this guy a raise.

Ileana Gonzalez

2022-05

If we gmcan give negative stars they have earned -5. Apparently customer service is not part of the job description. Take your business to another place its not worth the lack of knowledge and respect.

Harvey Dent (Ofanought)

2022-05

These people DO NOT CARE AT ALL. They told me it was going to be 45 mins, I leave and come back in a hour, they then tell me its going to be another 45 mins. Awful customer service along with a pharmacist who is possibly the laziest women I've come across, just by all means stay away from this place.

K

2020-05

Safeway pharmacy in Bonney Lake unfortunately always misquotes prescription fill times even when overestimating and on three occasions the lady, I think her name was Vicky, just says “One hour wait and you’ll receive a text when it’s ready” only to wait till the next day at 1pm (a 7 hour wait to fill the received prescription). Safeway pharmacy in Auburn has always been amazing so I don’t know what happened to this one.

Kerilyn Gertsch

2018-05

Some of the worst service you will ever experience! I have been going here for years and it use to be great and convenient. I have been trying to be patient you know seeing how there were new employees or a lot of customers but after a strait year of nothing but infuriating experiences I have swithced to right aid and will never look back.

Tyson Friesz

2020-05

Horrible pharmacy employee's! Substituted my prescription, with a new cheaper manufacturer without saying a word, and when I look into the bag to seen what they had done, I asked to return the new brand for it doesn't digest well, they refused to give my paper back and i was stuck with these horse pills for the month. DO NOT USE THIS PHARMACY!!!

Ricardo Lopez

2020-05

They do not help you at all. They don’t do there job. And if they don’t like you they keep lying and saying your insurance doesn’t work. Poor service. Need new workers. Monica needs to be fired.

Anastasia Phelps

2018-05

"The major difference between Proair HFA and Ventolin HFA is that Proair uses ethanol as a cosolvent and Ventolin does not. For many asthmatics, ethanol causes constriction of the lungs, thus making its presence in a rescue inhaler counterproductive. "But yes they are totally like the same because they have the same active ingredient.I would suggest trying a different pharmacy.

Russell

2021-05

The Pharmacy is much better then Fred Meyers, I've had 0 mistakes so far and the staff has been helpful.

Linda Magill

2021-05

Wjen your trying to get a vaccine Nd tjey really dont care to help

Cheryl Gernlein

2022-05

No compassion. Or willing to help. If I could give -100 I WOULD!!!!!!!!!

Darci McVay

2017-05

Always friendly and never too long of a wait.

Andi O

2023-05

Completely unorganized and unprofessional

Mop Mop

2019-05

Rude and obnoxious staff

Steve Sears

2020-05

This place is a joke.