4.7 (212)
21201 WA-410 Suite A-9, Bonney Lake, WA 98391
(253) 826-1841
petpros.net
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Andrelyn Izquierdo
2024-04
I went here for the first time and the store looks neat. I found a great buy that is cheaper than other places too with their special. My dogs are power chewers and almost everything is gone as soon as I give the treats to them that it’s been harder finding long lasting treats. I found some chew sticks that are all sorts of proteins for $12 for a handful of five sticks. 😯🎉 Some other things were pricy, but there’s a huge selection of all sorts of foods.
Stephen Huckins
2024-04
Very friendly and helpful staff. The last time I had a pup was decades ago. As it happens, dog food has gotten really complicated since then! Wet, dry, fresh, raw, freeze-dried, grains or no grains… my head was spinning! Fortunately, Jamie was able to talk me off the ledge! Solid, sensible advice and my new good girl loves her new chow! Thanks Jamie!
Debbie Bruner
2024-04
It was our first time in the store. Great selection and friendly staff. Happy to find a place to purchase things for our dog that is close to home.
Tara Clay
2024-05
Cara was friendly and helpful! She took her time to explain the dog food and to find me an affordable brand.
Jean Rogers
2024-04
The young man in Bonney Lake store greeted me & offered help upon entry.I was just in to browse & that was ok.No pressure, he was very helpful, friendly, provided good customer service and answered questions fully.Happy with my purchase of treats & a tag.Fyi Walmart no longer has tag machine, this store does.
Rusti Jones
2024-04
They're nothing better than walking into a pet store and the people are friendly. Who truly enjoy their jobs. With the compassion I've seen in this store this action means a lot to us pet owners
Kathy Doerflinger
2023-12
We took our dog for Santa pictures today!! It was a great experience and Santa was so kind. Afterwards we got her an elk antler and a duck foot for a treat for being so good! The staff is always so kind and helpful. I hope Santa comes next year!!!
margaret W
2024-04
Staff is very helpful and kind. Good variety of food, toys, and medical needs. Please shop local and patronize these shops.
Delilah Kieffer
2024-04
The staff were very friendly and helpful.Nice experience.
Gerrad McCoin
2024-02
Wouldn't take back a dog colar purchased 3 days prior from the lakeland hills store. Offered next to no explanation or apology for the inconvenience. Almost makes me want to shop at Walmart.
Millium 2076
2024-04
Fantastic and helpful folks! I appreciate the knowledgeable staff. Milly (my cat) gives it four stars.
David Jennings
2023-08
Very attentive and helpful.Had severLOptions of the product I needed...
Desiree Stecks
2023-05
I had a wonderful experience the other day ( I think she is the manager of the Bonney lake store, please forgive me for not getting her name ) . I’m truly grateful for your employee’s knowledge of pet nutrition. Thank you for providing your employees the opportunity to share their knowledge with customers. I shop with confidence when I enter pet pros . I’m always greeted with a friendly “hello” and then they offer to help me find anything. This type of customer service is rare these days and I appreciate it . Keep up the good work of finding great employees.
Ryan Armstrong
2023-11
Went in trying to get work medicine for my cat. When i asked for actual medicine that was proven, the salesperson talked me into getting something else since it was broad spectrum. After getting home, its useless homeopathic trash that amounts exactly to 15ml of nothing but pure water for 40 dollars. We will see if i get a refund for it.
Michelle K
2023-05
Great store, they have so many all natural options for my fur babies and the staff is always so friendly and helpful.I love the treat bar they have set up. I always fill up a couple of those paper bags with a wide assortment for my pack and they love it!
Irish Bastard
2023-11
Zoe was fantastic with her product knowledge and very helpful & kind. I will definitely keep coming back to this store for my fur babies needs!!!
Lyn Weber
2024-01
The staff was great and helped me my purchase decisions.
Levi Smith
2024-04
Jamie was extremely knowledgeable about puppy food ! Thank you
Tom Kennedy
2024-04
Always a great Staff, Products, & Communication.
Patti Huff
2023-08
Pet Pros is the best! I love their customer service and just the fact that if my cat did not like the new food I bought him, they advised to bring it back for a refund and that open bag will be donated. I would definitely advise to buy from Pet Pros.
Michele Moore
2023-05
Here’s my thing. You might hate your job. Fine. Understandable. We’ve all had them. But you need to provide friendly and helpful service as if you LOVE your job. Fake it till’ you make it. Keep people coming back. I’ve had decent service until 3/24. Management- do with that what you will.
Sheri Lambert
2023-11
Needed a new dog food with a lot of limitations. The staff was very helpful in pointing out the 2 that would work. Much appreciated!
Sierra Milkovich
2023-05
I love this place. Everyone is always super nice and ready to help if you need it here. My favorite store to go in! Plus if your animal does not like what you try to buy them you can return the food even after opening it.
Sierra McGuire
2023-05
Staff is extremely friendly and helpful! They have a wonderful variety of products and such cute toys! They have a banana toy that my cat, to this day, loves dearly. I love what they do to help out, like Project Hive, which helps save bees! Love this little store and would definitely recommend! :)
Tom Biro
2023-07
Some of the most thoughtful pet store people I've worked with in years! Good prices for quality product, thoughtful responses to pet issues, and friendly service every time.
Arod PR
2024-03
The person behind the counter was knowledgeable and very helpful.
LaMont G
2023-11
Very friendly and knowledgeable staff. A pleasant visit every time.
Bob Hilleary
2023-08
The store clerk was very helpful in describing the differences between the available products so deciding which one was right for my dog was much easier!
Traci B
2023-05
I love this place. It is the only place I shop for my 3 pups. Lots of toys and food. Cat stuff too but I don't shop that area. Friendly and very clean. 10% off for military. And some large bags of dog food you get a free bag every 12th bag so give them your phone # to keep track.
Karen Barrier
2023-05
The employees are always friendly and helpful. I love the small store size that is still somehow able to have an excellent selection of high quality food, treats, and frozen food and supplements.
| Monday | 9:30 AM-7:30 PM |
|---|---|
| Tuesday | 9:30 AM-7:30 PM |
| Wednesday | 9:30 AM-7:30 PM |
| Thursday | 9:30 AM-7:30 PM |
| Friday | 9:30 AM-7:30 PM |
| Saturday | 9:30 AM-7:30 PM |
| Sunday | 10 AM-6 PM |
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