7-Eleven

Claire M Fralish

2024-04

Well, this is a first for me. I've never rated a gas station or convince store that I remember. This one is worthy of being rated. 😊5 ☆s all day 7-11! Happy staff, clean, good music, bathroom is available, coffee & creamer options galore, fountain sodas and slurpies any kid (big & small) would love. The vibes are all feel good vibes. I wish them the best of luck and all the business they can handle.

amber amberson

2023-12

It's pretty obvious that the new owners made a bunch of fake accounts to give themselves good reviews and claim that "the new owners are great." The new owners are awful. They're mean and paranoid. They will follow you around, falsely accuse you of stealing, scream at you, and call the cops on you for mindlessly putting your hand in your pocket while getting a slurpee. I won't go there anymore. I'm not going to support people that treat their customers like that.It's so sad what's become of this place. The vibe was awesome when the last owners were there. It was happy and full of people all the time. Now it's cold, quiet, and unwelcoming.

Mankirat Dhaliwal

2023-10

I recently had the opportunity to visit this establishment and I must say, I was pleasantly surprised by the positive changes that have taken place. In the past, I had heard rumors of dissatisfied customers and bad reviews stemming from the old staff. However, I decided to see for myself and was delighted to discover that this business now has new ownership and is proudly family-owned.One of the most impressive improvements was the fact that everything I needed was readily available in stock. It was clear that the new management had made significant efforts to ensure a wide range of products and services were on hand, making my experience much more convenient.The shift in ownership seems to have breathed new life into the place, and the difference in quality and service was apparent. It's evident that the negative experiences associated with the previous staff are now a thing of the past.I highly recommend giving this place a second chance under its new ownership. I, for one, was pleasantly surprised and left with a much more positive impression. It's great to see a local business making such positive strides, and I look forward to returning for all my future needs.

Jacob Janiki

2023-10

when I visited this establishment, I couldn't help but notice the remarkable transformation it has undergone. Under a new ownership, which is now proudly family-owned, the entire experience has taken a remarkable turn for the better.What struck me most during my visit was the impressive reorganization of the place. Everything was now neatly arranged and easy to find, a stark contrast to the chaotic setup of the past. The new management has clearly put a lot of thought into streamlining their offerings and improving customer convenience.The change in ownership has not only revamped the physical layout but also the overall atmosphere. The negative vibes and bad reviews associated with the previous staff are now a distant memory. It's evident that the new management is dedicated to providing top-notch service and products.For those who may have been hesitant to give this place another chance, I strongly urge you to reconsider. The improvements are palpable, and I left with a sense of optimism for the future of this establishment. With a fresh perspective and a newfound commitment to customer satisfaction, this family-owned business is on the right track, and I'm excited to continue supporting them in the future.

David Jimenez

2024-03

The people there try very hard to maintain a clean and positive atmosphere. Coffee is always fresh and the food is as good as 7-Eleven food gets!

Jasdeep Nagra

2023-10

I recently had the pleasure of visiting this 7-Eleven, and I must say, the changes under new ownership have been nothing short of impressive. The store has undergone a remarkable transformation that has elevated the overall shopping experience for customers like me.Upon stepping into the store, the first thing I noticed was the inviting and clean atmosphere. The new owners have clearly invested in enhancing the store's appearance, and it shows. The once dimly lit and cluttered space has now been brightened up with modern lighting and an efficient layout that makes navigating the aisles a breeze.One of the most significant improvements has been the expansion of the product selection. The store now carries a wider variety of fresh and healthy options, making it a more convenient destination for grabbing a quick and nutritious meal or snack. From fresh salads and fruit to a more extensive selection of pre-packaged sandwiches, the choices seem to have multiplied. It's a welcome change for those of us who are looking for healthier alternatives on the go..Additionally, the staff at this 7-Eleven location has become noticeably more customer-centric. The employees are friendly, attentive, and seem genuinely eager to assist customers with their needs. This change in attitude adds a personal touch to the shopping experience that was missing in the past.Another noteworthy improvement is the increased emphasis on cleanliness and hygiene. The store's restrooms, in particular, have seen a remarkable improvement, and they are now maintained to a high standard of cleanliness, which is a welcome change for anyone stopping by during their travels.In conclusion, the new ownership at my local 7-Eleven has breathed new life into the store, making it a more appealing and convenient place to shop. With an expanded product selection, improved cleanliness, and a focus on customer service, this 7-Eleven is on the right track to becoming a top-tier convenience store in the neighborhood. I look forward to seeing how they continue to evolve and meet the needs of the community in the future.

Project Payne

2024-01

711 In bonney lake would not let me use their bathroom. A clearly marked bathroom. At 8 months pregnant in a must go situation. As a paying customer it should not have been a problem, I didnt even make it back out to my car before publicly embarrassing myself by peeing my pants! Shame on your staff!

Darrell

2024-02

Do not go here they are theives. Literally had to call the cops to get my money back from them when they tried to steal my money. They were also extremely rude about getting caught stealing from their customers.

Baldeep Singh (Deep)

2023-10

Congratulations to the new owner of the gas station! Their management has brought positive changes, such as improved cleanliness, friendlier service, and competitive prices. It's become a go-to spot for fuel and convenience. Keep up the great work!

Madhu Kannan

2023-10

This place has had a HUGE glow up ever since the ownership has changed. Their customer service is quite exceptional and they make sure you’re walking out of the store with a smile.They also have the best snacks and always have everything stocked up!!! Best 7/11 there is

E.M.H.

2023-09

The new people that work here are more soulless than a rock. They are expressionless automatons that will say hi when you come in, but don't speak to you when you pay for your stuff unless it's to ask if you have 7 11 rewards and to enter your number if you do. All interactions feel very practiced, stiff, not genuine, and like they want you to leave right away or don't care that you're there.I used to come here 3-5 days a week, sometimes the morning AND night, and was known by most of the previous crew as a familiar face. I would be asked how my day was going, I would respond with it involved bodily fluids (I am an HCA), and some small talk would ensue and bright goodbyes or have a great rest of your night. I actually befriended one of the previous crew because I felt so familiar with them.New folks, you definitely need to speak with the old crew and take some notes on how to interact with customers in a GENUINE way.

Ian Steed

2023-12

Always clean. Hot food is almost always ready when I go (as inconsistently as that is). The staff has treated the little one well. This is my go-to 7-11 location.

Binder Mehla

2024-04

store is very good their staff is also very good and their is a a food also very gracious and they are very coperative and friendly nature of employes this 7 eleven is very good from others 7 eleven.

Dezi Holdman

2024-04

Very clean ,well organized and stocked. Friendly clerk ANSH was warm and welcoming. Thank you

Brian Kelley

2023-10

After new ownership change I have had very little luck with warm food. I was ringing up and bit into a cold taquito. I tossed into the trash can next to the cashier. She asked me why. I said it was cold. I still paid for it and my slurppee and thought nothing of it. I come in a week later and the new owner is angry with me for throwing a taquito at one of her girls. What has this world come to. It was thier taquito being thrown away into thier trash can and I'm at fault. New owner becomes very upset with me after I explain to her my side. She says that trash can is a personal trash can. That's when I figured out she is one sided per say and does not care one bit about the customers. VERY SAD COLD FOOD NO SMILES NO NOTHING AND THEY DONT CARE

Joseph Riley

2023-10

Used to be the best 7-Eleven in Washington now it has new ownership and has become one of the worst 7-Elevens around. in my opinion They are very rude and disrespectful along with raising the gas price $.30 more than other gas stations in town Lost my business

Cayla Dahl

2023-09

Under new ownership and they are so incredibly disrespectful. I am a mobile app user and use it to check out. Today I was chased to my car accused of stealing. When I showed my receipt of payment I was argued with and then asked for a photo of it. Once he took the photo of my emailed receipt he walked away. Not a sorry, thank you, or slightest apology. I will be taking my business else where now.

Anthony Calger

2023-09

Extremely rude terrible customer service and made fun of My little brother disability and gave him an extremely hard time for not being able to pronounce words correctly due to his disability . Won't be going back other than to complain to their management team.. probably won't do anything though. I've been coming here for years and ever since the change in ownership its been extremely terrible service.

Paryeet Backup

2023-10

Just wanted to express my gratitude for this 7-11. I came in and they had some of the most amazing service. Such sweet people and was also so clean.

Travis Lohre

2023-11

New owners have absolutely turned the place around...extremely friendly, helpfull, welcoming you as soon as you enter with a smile every time! Always clean and well stocked!! 👌💯💯

Parveen Ror

2024-04

Location very nice , hot food , cleaning very well , staff behavior good , owner talking way nice

Shirley R

2023-06

Consistently a good experience. When I need gas & soda after a long day, I don't want bells & whistles, I want a clean store, a good selection, and efficient staff. Sometimes they have just the right drinks & snacks special I really like, too.

Amber Jacobson

2023-11

This 7-eleven is now indian owned, when u look at all the new reviews it is all their friends and family talking the place up telling lies and bashing the old crew. If you wanna know truth visit the place for yourself, no more old fashioned friendly customer service or friendly faces. Just a huge language barrier and rudeness.No more awesome decorations and fun times, it is just blah now.Nicest 7/11 Ive ever seen, really cool decorations. Friendly service, yummy food. The graveyard guy on sunday and monday is super helpful, wish he was there every night.

GRUBSTER13

2023-11

Well recently this place got bought and is now under new management an its extremely disappointing cause the crew before was amazing warmers were always full an fresh and slushie machines were working and had a good vibe but now I went in at like 3am like I have before an the oven/warmer was completely empty half of the slushie machines weren't working and now they don't take ebt. So to whoever bought this place you've officially ruined the bonney lake 7-ElevenUPDATE: So I've noticed after the last couple months after the place started going down in stars all of a sudden it started going up well if you look all there friends and family started reviewing leaving 5 stars with a bunch of lies so if you wanna know how it really is go for yourself but the place absolutely sucks

Chahat Kamboj

2024-04

Good behavior staff and owner, hot pizza 👍👍 food taste good

Donna Cline (Donna Cline)

2024-03

Nice clean friendly.open 24 hours.has great pizza.

Bonnie Stepp

2023-10

Very clean place & nice workers!We're visiting from Texas, the 7-11's in Texas are commonly dirty. Impressed with this store!

Raman Mehla

2024-04

Staff is very friendly and manager nature is so nice

Andrea D (Anree)

2024-01

Already prepared food is either always out or looks like it's been there all day.

Mariah Arrasmith

2023-05

JIM at this 711 location is an asset and I’m sure does not receive the credit or recognition he more then deserves! PROMOTE this man! I love coming in here every time he’s working no matter the time of day he is uplifting and the beat up seller for lack of a better term. He could sell ice in Alaska! Lol really thought him you rock thanks for being you and being so great! Keep doing what you are doing I see you and you are very appreciated! 😊