Walgreens

K Meenan

2023-11

This Walgreens location is fantastic. It's clean and well-organized, the restrooms are clean, and it's easy to find things. The pharmacy can be a bit of a wait, but that's normal for most pharmacies.The staff is GREAT. During my visit today, Innocencia was super helpful, and took the time to show me how to use the Walgreens app for coupons while I was checking out!Also, don't overlook Walgreens for holiday items (especially Halloween costume accessories and makeup, candy, and Christmas stocking stuffers). They often have great sales before and after the holidays.

Ruben Fair

2023-11

To make an appointment for a vaccination, you have to download the walgreen’s app. You cannot call the pharmacy nor can you turn up in person to make the appointment - as I was informed by a pharmacy staff member at the counter. So I sat down in the waiting area, downloaded the app and selected an appointment date and time - which was that very same day, just 45 minutes later. I had to check in online and complete a medical questionnaire. I got to the end of the questionnaire and the app froze. There was no time to start again, so I went up to the counter. The staff member said my checkIn was not complete (what a surprise) and asked me to check my email - why I don’t know. Eventually, she reluctantly agreed to do it on her computer for me which meant going through the whole medical questionnaire again. I then sat down to wait. I was then called to the counter and handed some forms to complete - the same medical questionnaire again! An hour later I finally had my vaccination done. What speedy service with such reliance on the latest technology and a poor customer attitude.

Matthew Roberts

2023-10

If I could give no stars, I would. This location is the worse. Every time I go to pick up my medication it isn’t ready and needs to be ordered, even though they have had the prescription for days. Anytime I try to call and see if it’s ready, someone picks up and places you on hold without saying anything, then you sit there and sit being placed on hold. They never answer the phone or say anything. And it’s not like it’s because they are busy or anything. Have walked in many times and it’s empty, even have seen them place calls on hold to just continue chatting amongst each other. The attitudes with each employee is horrible. As if it’s an inconvenience for them to do their jobs.Due to the types of medications I take and not being able to miss a dose I have since changed my meds to the victory location across from Walmart. Even though this location is extremely busy, they still manage to get my medication ready when they tell me it would, and always have a smile. They truly care about their jobs and patients. Will never change locations again.

Chris Williamson

2024-02

Quick trip to pharmacy and to get some cough drops. Very fast service and clean store

Emit Brown

2024-02

Usually is a good spot for last minute items or holiday deals. The staff is usually friendly.

Anita

2022-05

Very bad experience at the pharmacy. The lady was extremely rude. Kept me waiting for 40 min to get the vaccine and when I asked her how much longer, she said if I can’t wait I can leave. There are plenty of reviews here that are bad but doesn’t seem like the management really cares.They can’t blame everything that is happening because they are short staffed. From what I saw, the staffs were inefficient. They had attitude and behaved like they were doing us a favor. The lady also called a guy first who came after me and he was done in no time. She doesn’t deserve to be where she is right now. But staffs like these get support from managers and not an action. That is why there is no improvement in their customer service or any apologies from the manager.

Donna Rose

2023-05

The manager or supervisor was telling the clerk how to take passport photos totally wrong. Made me tuck my hair behind my ears and she put the camera right in my face resulting in an unnatural and uncomfortable looking photo. She was also rather rude. I went to another Walgreens where the guy took the picture and cropped it so it looked better. Don't go here fir a passport photo.

Casey Overton

2022-05

If you have a dad running up to your door with a desperate look on his face at 9:55 and you close at 10:00 don’t lock the door and then shrug as if to say oh well. I understand how long a day the manager had. Years ago I was a manager for a different Walgreens. But that should NEVER happen. There’s a reason more people are going to CVS now. I won’t be coming back.

Hiden Biden

2019-05

I mainly use this location for its pharmacy. The auto payment and notification system are great. The pharmacy is usually pretty busy and the wait is longer than you would like. The Pharmacist/staff are very helpful and will spend the time with you if you have any issues, so the wait can be forgiven. Highly recommend.

Lucas Hobby

2022-05

This is by far the worst service of any pharmacy I've dealt with in my life. I've been put on hold 4 times with no response in over 30 minutes each time. Everytime I go to their pharmacy I'm greeted with nothing but attitude as if I'm interrupting them from something much more serious than what I've got going on. I refuse to throw money away to a pharmacy that could care less about customers.

Nancy Mitchell

2023-05

They are terrible in the pharmacy. You stand there and they ignore you for 15 minutes. Didn't used to be this way. Have changed to another pharmacy that cares. SAD!

Mariah Smith

2022-05

Waited over an hour for my vaccine and the guy doing them would take two people back to back every 30-35 minutes and then would have no one back there during that time. I will not get my second dose from here or anything else for that matter

BboyRob09

2022-05

Extremely rude. Unprofessional. Pharmacy needs a whole makeover with new employees that can provide better treatment to customers. -10 out of 10

Lindsey Brown

2022-05

Horrible service at the pharmacy. There’s an issue every single time I have a prescription. Going to try a different pharmacy moving forward.

Andrew Pettinelli

2023-05

The best pharmacy in Yorktown! Has all the medicines we need, unlike the other pharmacy's in the area.

Maryia Yurhelevich

2022-05

Great customer service! The lady who was working at the skincare section today was very helpful and knowledgeable

Richard Hill

2022-05

This place has the poorest customer service I have ever had the pleasure not at all more like ready the go off on the rude pharmacy people tell me that my script will be ready in an hour twice came to pick it up three hours later still not ready sorry its what ever can't even give a courtesy call to let You know when your prescriptions go who doesn’t do that screw Walgreens today will be my last day there ever

heidi m

2021-05

Did not have my meds in stock, but very helpfully looked up inventory for local stores to save me from having to call them all! Thank you!

Robin Lloyd

2021-05

Barbara is the best! Always helpful, nice and the reason I visit frequently. Thank you Barbara!

Maine Johnson

2021-05

Barbara is the reason I come here always makes my experience wonderful and very knowledgeable.

Kia Toliver

2022-05

I have called 3 times and every time I have waited an hour or more to speak with someone.

Thomas Evans

2022-05

Lots of shopping options, friendly staff, clean store, reasonable prices

Jo Deihl Jett

2021-05

Fast, friendly and helpful service.

Romaine Knepp

2021-05

Wonderful pharmacy, and staff!

Alan Bourne

2022-05

Very nice to deal with.

Kristen T

2016-05

Good pharmacy team

Leslie DeCourcy

2018-05

Very helpful