Dutch Miller Nissan of Wytheville

Daniel Sexton

2024-04

Was looking for a new vehicle so I went to Dutch Miller Nissan. I was told that I couldn’t get what I wanted and was put in a 2019 Jeep Cherokee with 129,000 miles on it with dents, deer hair in the lights, and a big gash in the fog light and the hatch wouldn’t close. Bent rims and the transmission going out and was told nothing was done until I showed them in pictures and in person. Had to pay for new rims cause the others were bent. The whole vehicle was not inspected properly by the service department. They did fix one part of the gash that had a big hole in the light. But the hook latch automatically comes open when going down the road and tries to fly open. Took the jeep to a collision Center they advised me that it would cost over 10,000.00 to be fixed and was advised to file a suit over Dutch Miller Auto. When I called them they couldn’t fix nothing and couldn’t fix the transmission when the finance company and warranty company told me that they have to fix all problems correct. Was told by finance company it would be a big lemon law case. Still having issues.

Zach Spencer

2024-03

Brandon went above and beyond to make sure that my wife and I both drove away in the vehicles we wanted!! If you’re interested in purchasing a new or used vehicle, go see BRANDON DESMOND @ DUTCH MILLER NISSAN of Wytheville!! He will do everything he can to see that you get what you want!!! Thx so much Brandon!!! We are really happy with everything and the service from everyone at the dealership is impeccable!!! Would give more than 5 stars if we could 💯

Seth Thomas

2024-04

Terrible service department, reasons being the technicians just use a scanner tool for diagnosing and never use trouble shooting to find problems. This service department held my car for over half a month trying to find a problems just for the guy to tell me he thinks it’s the ecu connector. I used to think technicians from dealerships were well trained but seems all they can do now is change oil and replace air filters.

Kaydee Dax

2024-04

10/10 recommend Dutch Miller! Got exactly what I was looking for, and was in and out! Stop by your Nissan dealer today, and ask for Seth!! He was so helpful, & I felt so welcome by everyone else on the team! Driving off in a new Nissan will be the best choice you can make :)

Tessa Butz

2024-04

Fantastic dealership experience! From start to finish, the staff were friendly, knowledgeable, and went above and beyond to help me find the perfect car. Highly recommend!

Elizabeth Smith

2024-04

Worst dealership ever. Went in with. 2020 Subaru Outback with 14,000 miles on it. They offered $18,000 for the car which is almost $10,000 under book by their own sales rep. They are lying deceitful and atrocious. Never will I return nor will I recommend them ever.Update. Went to Shelor and got book value and they were stunned to hear the previous offer. Dutch Miller are liars and thieves.

Kristin Elizabeth

2023-09

Our family of 7 has bought quite a few vehicles, needing to upgrade to more seating when we ran out of room with each new baby. Brandon Desmond and Brandy Harris made this the easiest process we’ve ever had while purchasing a vehicle. They were able to accommodate the needs of our family with the application process by starting it over the phone, and when we came in to complete the deal, we were driving away with our beautiful new car with enough seats for our large family within an hour. We will always come back to this dealership in the future. Not only were they efficient in the purchasing process, ready for us when we arrived, but they were empathic and flexible to our needs. I 100% recommend this dealership to any family with young children. Thank you Brandon, thank you Brandy, and thank you Seth!

Mel Ramsey

2024-03

Had to respond with my latest experience at Dutch Miller Nissan. Purchased a extended warranty yesterday for a Nissan Altima. Brandy is such a positive person and a great representative for this dealership. She did her very best to help with my decision process. It was a good experience.Thank You. ********

Jennifer Lowe

2024-03

This experience was the best one I have had here with Brandy Meredith! If it wasn't for her I never would of come back. She was quick, efficient and worked with me to make my experience there the best one yet! Thank you Brandy! I appreciated all you did for me!

Katherine Wright

2023-09

Our experience purchasing a car from Brenden and Seth couldn't have been better - they were extremely knowledgeable about the market (nationally and locally) and the variety of cars they sell. Our trade-in process was smooth. It was truly like working with life-long friends. We can confidently say we will be returning to Dutch Miller for future car purchases and highly recommend them to anyone in the market for a new vehicle.

Childress Church of God Ronald Smith

2024-04

Colin and Seth were great to work with me on this purchase. Appreciate how they communicated information and the personalities and attitudes of which they did their jobs. Friendly and professional.

Shelby Graham

2023-05

My husband and I just recently purchased a 2020 Nissan Altima and a 2017 F-350. We couldn’t be more pleased with our sales rep Jared and Brandy. I’ve never seen two people who have been more helpful in a situation like we have had. We will definitely be purchasing here again! Such an amazing helpful team!

Mike Williams

2024-03

The customer service received from Sheila was above and beyond. The service department did an exceptional job on our Pathfinder and Mr. Carnett in sales is very kind!

Ponyboi91

2024-03

bought a new car , this dealership is a lot faster and very helpful and understanding then most dealerships i've been to , lots of respect to there customers , the hole staff are really nice people , will be having our vehicles serviced there and anything else that we need done to , very good people , would recommend them to anyone who's looking for fast , friendly service weither you're buying a car or just having it serviced

Rebecca Melton

2024-05

Very knowledgeable and friendly staff. Got me in the car I wanted. Thanks Colin for everything

Courtney Phelps

2024-04

This was my third time purchasing a vehicle here. As always, my experience was great and effortless. Zach was a joy to work with.

Derek Williams

2023-12

My service advisor, Kayleigh, was very thorough and very helpful. Mark the Service Manager too the time to test drive my car and discuss the issue with me. Great service!

Kim Price

2024-03

I arrived a little late for my service, but Dutch Miller did a full service in less than an hour. Will be back. Very pleased.

Frenchie Swiger

2024-01

They delivered my truck with tape glue on all the windows plastic still around column did put the front license plate bracket together parts on the cab floor for the whole thing delivered my truck without license plates and tried to take the dealer tags off my truck leaving me with no tags then made me go to the dealership a hour away to get my temporary tags the bed had dirt and sand all over it in thick lines as if someone hauled something in it had to pay their delivery guy a 100 dollars to take it to my hotel instead of my job because they said they had no way to get ahold of him to change the location which would have been closer lol yet they called him to go back for their plates and other sales /loan related problems extremely dissatisfied to the point of this is my last nissan vehicle nissan manufacturer doesn't seem to care how the consumer is treated

Loletia Sharp

2024-03

Over all experience was excellent. Very friendly and accommodating to all needs. The overall environment was very pleasant and welcoming.

Sadie Morris

2023-08

Brandon was such a great help. From someone whose only ever bought one other car and is alittle clueless, he explained everything so well. He understood and worked with us with the prices and payments! I would 110% recommend him for all your vehicle purchases. Thank you truly for all your kindness and hard work!

Harleigh Davis

2024-04

Brandon helped me buy my dream car!! Great customer service, highly recommend.

Kevin Pawul

2023-08

Buying a car is stressful. But I must say, at Dutch Miller Nissan, they took a lot of stress out of it. Our sales consultant, Colin Ward, was fantastic! We put him through a few DAYS of trying out cars. And he stuck with us until we were happy with the right car. He was dedicated to our happiness and satisfaction in what we wanted in a vehicle. He was not pushy, never got irritated with our specific requests and was a pleasure to work with. Their service advisor, Sheilia Jones, made sure we felt well tooken care of and had a wonderful personality, just as Colin did. And after our final decision on a car that fit our needs, their buisness manager, Brandy Meredith, was wonderful! She made sure we understood all of our paperwork and was very pleasant. The sales manager, Seth, is doing a great job with his dealership to ensure the employees are doing everything they can to satisfy anyone who steps on their lot. I can honestly say this dealership is more about your satisfaction than their own. 5 stars is not enough to express how much they have helped us in such a big decision in our life. We will return for any future purchases of another vehicle. Thank you for such fantastic service!

Shelli Kaiser

2024-04

No hassle and no pressure. Very impressed with the experience

Ed Hendrickson

2023-11

Had a minor issue that quickly added up to several thousands of dollars in repairs. The car wasn’t even worth what they were trying to sell me in repairs. I won’t ever go back or even consider buying a car from them.

Debi Cox

2023-07

I had a very pleasant salesman..Colin show me all about the car and allowed me to test drive twice so I could be sure. They worked with me on everything I asked for and I greatly appreciate them. I have already recommended Dutch Miller to two of my friends. They love the car and the deal I got.Thank you!

Nicki Tilson

2023-08

My Mom took her car in for an oil change and a tail light out well she came out with 2 pages of things it needed it’s only two years old also sd her tail light was not out but if it was at a later date it would be 800 $ to replace! The list they have her was absolutely ridiculous!!! No worries we will be taking it elsewhere from now on for any service!! Also second opinion was most of the list was unnecessary at this time!! What an absolute rip off of a dealership!!!

Codi Thompson

2024-02

Go see Brandon and Seth great group of people couldn’t ask for a better car buying experience

Michael Dean

2023-11

Brandon was very passionate and professional! Hands down my best experience with a car dealership.

Chris Mitchell

2024-04

Very friendly staff and up front real time cost notification.