CVS

Ravyn Taylor-Kish

2023-11

CVS in Windsor is much better than the one in Suffolk on Godwin. There is sometimes issues with the automated phone device, but when I do get through to speak to someone, they are always pretty helpful and prompt!!! As a pregnant parent of a toddler with an impending induction in the next few days, I appreciate the prompt and considerate help that this CVS provides. During busy times, they have a long line, but it is understandable considering the way the Godwin Blvd CVS operates- or rather, doesn't operate. The staff is very friendly and capable.

Abigail Sprague

2024-01

Pharmacy staff are uncommunicative and unhelpful. Pharmacies like this are the reason people have trouble staying on their meds. If you can make the trip to Suffolk, it’s worth the inconvenience to use a better pharmacy.

Cinnamin Stixx

2024-02

Because the other CVS closed at 7pm, they were able to transfer and fill my son’s antibiotic prescription so he would not have to wait another day. I am very grateful.

Lora Pride

2023-08

This rating is for the pharmacy only. Whoever I spoke with on the phone regarding my prescription was very impersonal and disinterested in my dilemma which was; I was out of my medication (because of a snafu between my doctor and ExpressScripts) that I needed today, having it filled outside of ExpressScripts requires that CVS call in to them for an override code to get an "emergency fill" covered by my insurance company. She did say they were busy and would get to it when they could but even though I said more than once that I was completely out of my medication that I needed today, her overall attitude was indifferent and made no commitment to help me get my prescription filled today. I still haven't gotten my medication. At what point are we at where it's ok to treat customers and people in general like this who are coming to you for help? I suggest people go elsewhere to get their prescriptions filled.

Debbie Lowder

2024-01

Some teams members are completely unwilling to assist with issues. Meds not in stock and CVS is unable to provide.

HotMessMom TV

2023-06

This CVS has the convenience and perks you'd expect from a big corporate pharmacy, with the service, friendliness, and environment you'd get from a small town mom and pops pharmacy. Staff is always super kind and goes above and beyond! Clean store, and carries everything under the sun!

Kendra Key

2022-05

This location used to be the bomb.com but, they started to understaff the pharmacy so wait times became longer. Ms Allison, Linda, Lori, Heather and Wayne try so hard to keep up with everything but, CVS seems to make it harder and harder on them. They are such personable and caring (home town type) people and try so hard to make all us customers happy with fast and efficient work but, there never seems to be enough pharmacy techs to go around. One person seems to be doing the job of 3 while the line gets longer and longer. They NEED more good people like them to make this place great again! And not like the rude and unwilling people they are now hiring...I will most likely be moving my families prescriptions elsewhere because of the unrealistic work environment CVS seems to supply to their employees and because of the uptight and unpleasant people they are now hiring!

Tina Reynolds

2022-05

Waiting on prescriptions takes forever. I received a text that my medication was going to be filled. Around 3 or 4 hours later I decided to go pick it up. I waited in line for 15-20 minutes, just to be told it isn't ready yet.This is the 3rd time this has happened. Windsor needs another drug store.Thank u.

jenelsterling

2022-05

The hometown pharmacy has disappeared. The friendly employees are leaving now and being replaced with rude an incompetent people. Recently every time I have the unfortunate task of picking up prescriptions there is always an issue. Today is it's not in stock, five days ago the prescription was ready but their computers were down. I am very disappointed in the service my husband and I have received. I will probably have to start driving to Suffolk in the future.

stephanie reavis

2020-05

Had prescriptions filled for a family member there for approximately 2 years due to the convenience of the pharmacy’s location to my family members home. In the beginning, they entered said family members birthdate wrong and it took forever to change so that was frustrating. The last straw was when I made a phone call and after verifying the patients DOB and full name was given prescription information to confirm it had been received and billed correctly. The next day I call again (because the patient had not received a text confirming the prescription was ready) and am told, after verifying the patients full name, DOB, and offering address/phone number that they can’t talk to me unless the patient gives them authorization. As I said, I’ve been dealing with them for 2 years and have discussed multiple prescriptions with them and have never had them tell me that. I work in two different pharmacy settings and am fully aware of how HIPPA works. If someone knows as much information about a patient as I did and isn’t suppose to know about their prescriptions that is beyond the pharmacy and it’s staff. When I informed the pharmacist (who may be the pharmacy manager) that id never been told that and it doesn’t work like that at either of my pharmacies I was told “well maybe you should transfer his prescriptions there.” I did not deserve to be spoken to like that and her attitude was highly uncalled for to say the least. Rest assured that I got off the phone and contacted our local town pharmacy and the prescription was transferred and we will not be using CVS Windsor in the future. Corporate has been notified of the incident as well.

Alexis Costello

2023-05

store sucks. went in for meds for my kid and a few things i needed. they don’t accept ebt. they had slim pickings of meds. the cashier was passive aggressive. now i know for future travels, don’t stop by no matter how conveniently placed it is.

LifeofBeauty K

2022-05

I am visiting from out of town and needed an at home covid test. The shelf was empty so we ask the front desk and they were no help. Then we asked Ray and he was more than willing to help and went in the back and went through the inventory. He found us 2 boxes. I am so grateful for hardworking and polite people like him. Just wanted to let his bosses know he is the best employee they have.

brandy bailey

2023-05

The pharmacy is always busy making it always behind. Seem to have a large turn over of associates, so of course many are not very knowledgeable. Yet all in all they are OK.

Bonnie Reich

2023-12

Perscrib.they never answer phone,and never let you know you when your meds ready.

Anna Clark

2023-09

The pharmacist will deliberately delay prescriptions if you're not the "right type" of person.

R. Etters

2020-05

Polite, professional & helpful! This CVS makes a real effort to watch out for their customers. I'm picky, but these folks more than meet my tough standards.

George Kershner

2023-05

My pharmacy is out of date, phone system is terrible, like calling a commercial for 2 min to ask a question. The web site does not correspond to what they say about refilling a prescription.

Deborah Land

2022-05

The pharmacist and staff always go that extra mile I have been a customer since 1988 they are the best around always feels like home love them.

B K

2018-05

Well, it's a CVS pharmacy. Not much else to review. The employees are all very nice, store is clean.

Dianne Phelps

2021-05

I have used this pharmacy for many years and have never had a problem.

Sylvia C. Fowler

2022-05

Was there to pickup a friend's prescription, did so in a timely manner.

S Truitt

2019-05

The best staff. Amazing people who go the extra mile.

Joseph Kohten

2019-05

Great people great price. It's like they are giving the stuff away

Anna Colleen

2023-05

Terrible man who runs the pharmacy