4.2 (711)
6610 Mooretown Rd, Williamsburg, VA 23188
(757) 253-8935
rossstores.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Chris W.
2020-05
The service was great. Items were properly placed for the most part. This Ross either needs to push more merchandise on to the floor, or they are simply not being supplied with enough products to fill the shelves. It feels like a ghost town. If you go into the store looking for a particular item, chances are you will not find it. I didn't see any final clearance signs, but it feels like a store that is going out of business.
Miss DaOne
2024-01
In a pack of 12 Christmas clearance socks it was only 7 instead of 12. Why was I only offered 20% off instead of 50%? Why did the Assistant Manager Denise come to assist me after Zukikaz only offered 20% with her mind already made up to offer nothing else? I dealt with the cashier, a front end manager, and assistant store manager and none of them made me feel valued as repeat customer.
kenaltra mel
2024-01
The customer service at this location is non-existent I waited over 10 min in line today only to get to the register and be forced to watch the cashier playing with tapeing a $20 bill with a small rip for another 10 min giving no concern to the growing line 10+ people and not saying a word to me not a sorry nothing I must have just not existed. Mean while two other employees carelessly have a conversation up front like no one in the world existed but them not once stopping to help the ever growing line of angry people.
Angela Morris
2020-05
I love this store. I find designers clothes at excellent price. For a recent wedding I found a Kelvin Klein for $40 one quarter of the original price. I google the designers to check the original price. A Bebe California bag. Paid $40. Original $145.I bought Jones of New York shoes for $21.In addition to clothes and purses I have practically decorated my house.The only thing I don’t like and have complained to Corporate are the sticker price on the shoes.They should put them under the shoe. I can’t get them off too. It’s tacky to wear shoes showing the price.Forget ALL OTHER DISCOUNT STORES. I have been to all of them. None can compete with Rose’s prices.
Sonia Scaff
2024-05
A very clean store, with a variety of products with very good prices. A real outlet.
Random 1
2024-05
Love this store can always get an outfit in the clutch.
Kathy Gesin
2024-01
This store carries items I can't seem to find anywhere else. Their prices are great also!!
Charles Machmer
2024-01
Terrible store.. why even have "Hours of Operation " when they don't even honor it. Both the sign on the door and online say they close at 10:00pm and yet it's 9:00pm and it's closed already. I see employees walking around staring at us and it's still closed.
Brandy Graves
2024-01
Store was a mess. It is everytime that I go in. The messiness and unorganization makes me not want to shop there
Bongkeun Ryu
2023-05
The showcase was clean, easy to find goods I need. But a cashier was unkind to me, especially she didn’t tell me the sum of goods’ price I bought, and furthermore she never gave a receipt to me so I had to pick it up. I was upset today. Need to educate kindness for customer more.
Kevin C
2023-05
The prices were low! Selections were okay, and the employees were nice to me. Recommend this store location. I hope they continue to show good or better service to others like they showed me. Thank you!
Cindy Morgan
2023-07
Lots of variety. Decent prices. Clean store. Helpful and pleasant staff. Plenty of convenient parking.
Francis Smith
2023-05
This store is wonderfully organized. The staff are respectful and very friendly. Great selection. Great service. Hard to argue with that!
Tom Potter
2023-09
I love this place only place I can get larger size shoes at a low price along with other things.
Katherine Sheffield (Leigh)
2022-05
I was happily surprised to actually find what I was looking for, in my size, more than one style/brand, and for a very decent price. My only problem was trying to find a new bathing suit for my youngest daughter, who had an unusual wardrobe malfunction, this late in the season. I searched all over and found ONE that was actually a bit too small, but we are making it work as best we can since it was the only one and it was only $10.
J Carter
2023-05
The employee *(Zuleca is the name I was given) is refused to let me look at sunglasses because she is busy and close to ending her shift. I even waited 30 min for the line to die down. I am on the road and need sunglasses to drive, I am behind schedule now and still waiting.Thanks to the other girl at the customerI was able to get my glasses and continue driving Unfortunately my phone ring and I didn't The associates name however I would love to give her some creditTha
Regina
2023-10
Store was very messy, unorganized and alot of empty shelves. Was very disappointed.
Kool Aid
2023-06
Wonderful customer service the ladies went out of their way to make sure I was taking good care of I had a problem and they helped me I really appreciate the staff at Ross
Dawit Abebe
2023-12
The associates have bad attitude. They are not friendly.
Rese rese
2021-05
Fun out shopping with my mom and my son. As long as I got my 7yr old boy something to keep him busy he is good. Very clean on sales floor and everything is spaced out. No fitting room due to Covid Restrooms need TLC so if your going to be out for a while use the bathroom at home 1st before going.
Larry Brodie
2022-05
The store name is fitting as most things they do sell for "less!" I didn't give it a 5 star because it can be rather messy. By that I mean they don't seem to stress putting the store "back in order" each night before the next shopping day. Now I want to be fair, I am making the observation on Tuesday following "black Friday. "
Emily Pray
2023-11
Nice store, clean , organized, and well maintained.
Geneva Lofton Nunez
2023-05
I love Ross. I found some black Reebok tennis shoes for $19.99. I love their clearance prices.
Brian W. Videographer
2022-05
Love this place. It was wife's birthday then valentines day. Shopped both events at this store. I went here because I wanted to be creative with her gifts it this store never disappoints.
Christine King
2023-08
This store is completely unorganized and there's only 2 dressing rooms for the entire store. Total dump
Sara Marie
2023-05
Store itself was huge but there was little actually inside looked as if it got the tail end of anything marshalls had but was clean and people were friendly
Rebecca Yinwang
2018-05
I left my credit card accidently at store and got it back the second day. Thank you very much Laila for you kindness. Always like shopping at Ross, The price on goods is awesome and the employees are very nice and friendly. Keep it up!
Elle
2023-05
This Ross store really is one of the better Ross stores I have been in. I tried to walk thru here without a cart thinking I probably wouldnt find much but turns out by the end of my run in here I was at the register with a hamper filled of various items I found thru out the store to purchase.
Snehashis Mukherjee
2023-05
Ross's excellent customer service. The staff is friendly, helpful, and willing to assist with any questions or concerns.
Tammy Cook
2022-05
Discount department store. Very clean, but I enjoy Gabe's prices better. Nice selection but I am a big discount kind of shopper. + for staying open later than their rivals.
| Monday | 9:30 AM-10 PM |
|---|---|
| Tuesday | 9:30 AM-10 PM |
| Wednesday | 9:30 AM-10 PM |
| Thursday | 9:30 AM-10 PM |
| Friday | 9 AM-10 PM |
| Saturday | 9 AM-10 PM |
| Sunday | 10 AM-8:30 PM |
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