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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jenesha
2024-01
The man was so rude, *TONE* wise and stating that my Benjee needs to be "tranquilized" like really dude! My baby has anxiety and I had gave him his hemp oil before coming. He has gotten his hair cut 4 times .....and NEVER had I received a response like I did today . Did you ever think that maybe it was just YOU and your bad energy to make him respond in that way or you just got frustrated, a bad day huh?.... NEVER will I go back there and I felt they didn't want us there anyway and charged $80 for a 4lb Yorkie but anyways.....back to where we should of went and I'm staying, STAR DOG SALON!!!! THEY ALWAYS MAKE U FEEL WELCOMED and if they did have something to say or negative to say, they would know how to communicate with their customers!
Patty Stein
2023-10
Not sure about how their grooming service is. But they are listed as a distributor for a product I was looking for. Staff left message for owner to call me. I had called before and was told they had a few in stock. Got there and the staff didn't see anything. Ask for someone to call. Left number with name she posted on the board by door. No call after 10 days.
Jennifer Kaminski
2022-05
Originally took my puppy back in mid October. They had an appointment available for same day grooming. Great price for my 50lb puppy!!! My puppy seemed excited and nervous at the beginning, but when I picked him up he was happy and smelled so nice! I'm dropping him off tomorrow for another spa day 😁
Doris Buck
2020-05
Lucy got her "teddy bear" cut for her first birthday. I was really impressed with the staffs friendliness and professionalism. Lucy was happy with her new look!
Aidan Hall
2022-05
Had an amazing experience here. Brought both my dogs in for a quick nail trimming and they were both done and out the door in less than 10 minutes! Will be coming back for all my future dog grooming needs! Can't wait to bring my white haired beagle back to have him bathed and old undercoat removed! (We have a black couch..)
Jennifer Moore
2020-05
Bob is an amazing talent and his staff are top notch. I cannot speak highly enough of them all. We've been taking our Yorkies to Hound N Hair for over seventeen years and would never go elsewhere. Best groomer in Town!
Krystal Wilson-Campbell
2014-05
After losing my regular groomer, I had a very difficult time finding a groomer who could do a good job on my standard poodle (specially the ears & feet) & put up with her strong personality. I went into their shop because it caught my eye, it's really cute, when I entered & asked for an appointments for a strong willed Standard Poodle (She thinks she's a guard dog) they asked to meet her and set the appt. They assured me they'd be fine with her, I told them again how every groomer muzzles her for her legs & feet to be groomed. I picked her up a few hours later & she had never looked so good! They said she was a perfect lady & they didn't know what the other groomers were talking about! I couldn't be happier & for once Jewel, my poodle, seemed to actually like the groomer! :) They really seem to know poodles, I saw several other poodles of varying sizes in being groomed there as well. :) I highly recommend them to Poodle owners! :)
Tamara Bagley
2021-05
Showed a picture of the cut. It was a cut of the same breed of dog. Basically over 3 hours later, I picked up my mothers dog which looked nothing like the picture. Looks like they did a buzz cut on her back and barely touched any of the other hair. After I paid the ladies, they locked up and left the store. I believe it was a rush job so they could leave for the day or at least the grooming job appears that way. A drop off at 1:30 and pick up at 4 pm to be told another 45 minutes tells me she was not a priority.
Patrick Hansen
2017-05
Hound N Hair is the best dog groomer around! Not only will your best friend get the most pristine haircut, but you'll receive top class service from the staff. Bob raises champion show dogs, so you can expect the same experience at this business. I highly recommend everyone pay a visit with your pets to this staple of downtown
Sandi Verts Bridgett
2019-05
So happy with results!! 😊Definitely Sasi Jean's 🐾 new groomer! She knows Karla, that's a plus! She didn't come home mad at us... which is always stressful for all of us. She was adorable and happy! Thanks Bob and Staff for a great experience for our girl!!
Heather
2017-05
I have recently moved to the area and really needed a groomer for my Chorkie. I am so happy I chose this place! Truly A+ work! I could not be happier with the staff, experience, and my puppies hair cut.Simply a wonderful place!
A Google User
2017-05
We have been going to "Mr. Bob" for thirty years - we wouldn't think of going anywhere else. He has groomed all of our Maltese (three of them over the years), our Yorkie (a rescue), and our VERY DIFFICULT Malti-Poo - also a rescue. Absolutely NO ISSUES - EVER. By far the best groomer in the area!!!
William Semple
2019-05
The best groomer. We used to drive out from Alexandria to take advantage of Bob's skill. He has a wonderful loyal team that gives your dog a showcase look.
Doris Buck
2023-05
Mr. Bob's new shop is like trip to Paris! I wouldn't mind "hanging out" with a glass of bubbly. Btw.he did a great job on Lucy
tina russell
2023-05
Bob is the best and his staff love them would not take my Pepper anywhere else. Been going for years with all of my dogs.
Randy Baldwin
2024-05
Did not get what I scheduled or paid for. Disappointed
Mallory Duncan
2021-05
Over the years Bob’s groomed all four of our dogs. They’ve loved him; and come home looking like stars.
Betty McKillop
2021-05
Odie and Bentley love this place!! Excellent staff and my 2 Boys look amazing every time!
Sean Langley
2023-06
Haircut was great. Staff very helpful.
Donald Schupp
2023-11
Excellent work. Highly recommend!
Wendy Rivas
2022-05
They cut my poor puppy and said nothing to me. I noticed later at home.
David Hartman
2023-05
Always do a great job with the pups
Jason Walker
2019-05
Superb job on my dog, the staff is amazing.
| Monday | Closed |
|---|---|
| Tuesday | 8:30 AM-5 PM |
| Wednesday | 8:30 AM-5 PM |
| Thursday | 8:30 AM-5 PM |
| Friday | 8:30 AM-5 PM |
| Saturday | Closed |
| Sunday | Closed |
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