Virginia Shoe Clinic - Tappahannock

Dan Garvito

2024-03

Did an awesome job making a custom holster for my .357. Fair price for quality custom work and fast turn around. I had my holster made and given to me in 1 week. They will definitely be making more holsters for me.

Sean Baird

2024-03

Excellent work, dropped off some boots on Saturday and they were ready by Tuesday. Would come back

J Sullivan

2020-05

Sent in a pair of knee high Frye boots for a lining repair, resole, and polish and waterproofing. My first issue was the repair time. It took over a month to get the boots back. Unfortuately, when I got the boots back, the sole on the heel was cracking, unfinished, and the lining repair and polish was not done. Rob settled with me for 50% refund stating that the "major work" had been completed because I thought I would at least be able to wear them with the soles Rob put on. When I took the boots to another cobbler, he explained to me that the soles should not have been glued on, they should be soled, and the peeled right off, and they were poor quality. As you can see from the photo, the heel of the sole was cracked. I had to pay the cobbler to redo the soles to get the job done properly. I'm really disappointed with the work. These boots are very special to me or else I wouldn't have given Virginia Shoe Clinic $140 to repair them. The only reason I can even give a star is that Rob was very nice about it and a professional person. He was hesitant to give a full refund since he claimed he had done some of the work, so I opened a paypal case and got the rest of my money back. I just can't recommend him to repair leather boot soles or to pay attention to written instructions. Maybe he's better if you stand in person and tell him what you expect him to do. In any case, if he didn't know how to properly deal with leather boot soles I wish he had just said so and shipped them back to me instead of botching the job.UPDATE--I see the owner has responded to my review. I have nothing to add except that the photos were taken the same day I received the boots back from the shoe clinic and I believe they speak for themselves.

Ashley Coleman

2023-08

I collect high end designer heels, and as imagined they cost a small fortune at best. I came in here with a pair of Sophia Webster heels that the pointed toe had been scuffed hitting it on a side walk. It was a very small repair, the clerk at the counter said she would take the shoe in the back to her boss to assess. She comes back in less than a minute and says "he said he won't do it, but you can use nail polish". I was shocked. Basically they didn't want to repair it, so I took my business elsewhere.

Johnn McQueen

2023-05

Great service from the time I walked in until I picked up my shoes a few hours later. Went into detail on how to keep my shoes in good condition going forward. Highly recommend this shop if you care about your shoes.

Jewel Bishop

2023-05

I took my favorite boots in to see if there was any hope for them. They are quite old but still comfortable. I couldn't believe how beautiful they were refurbished!! They look new again. I would highly recommend this shop. They did an awesome job!

Joyce Willis

2023-05

Pleasant staff, excellent service! Highly Recommend! Especially you girls out there who need new heels out on your shoes! My black velvet pumps now look brand new!!

Ginger Candelora

2022-05

After a knee replacement I required special orthopedic lifts to be incorporated into my shoe to balance my stance and to have the ability to walk normally. I now have 3 pair of perfectly fitted shoes no limping and most importantly no more pain. The BEST shoe cobblers in the world!

james shillingford

2023-05

Virginia shoe clinic provided me with excellent, timely service. The store manger is awesome and extremely knowledgeable. I would not hesitate to go back there again.

Brett Walker

2018-05

I am a traditionally-trained shoe- and boot-maker, so I am terribly picky about who does repair work on my own shoes. I trust Rob's quality of work implicitly. His demeanor is friendly and professional, and his service is exemplary. I recommend him heartily.

Carin Hunt

2018-05

We have a dog that decided to use two different boots as a chew toy and the heels and some of the leather was destroyed. I sent both boots to the VA Shoe Clinic and I am so happy with the results. Rob made them wearable again and at an affordable price! Thank you very much!

Brandon Sydnor

2017-05

Absolutely phenomenal Shoe Repair! They can make your boots like brand new again. Rob and his staff are very knowledgeable, nice and helpful. They have a great selection of work boots, women's shoes, cowboy boots and sandals.

Walter Baket

2023-05

Excellent customer service. I had two pairs of my red bottoms covered and they did an excellent job. I will recommend them.

Theresa Smith

2020-05

Rob always goes above and beyond when assisting customers. We have been loyal customers since he opened his store. We are fortunate to have him and his staff in our small town.

Ida Moore

2023-05

Visited the Fredericksburg shop. They were helpful and friendly. Timely with the repair and reasonably priced. I will definitely be back.

Rob Wright

2017-05

Great shoes and excellent knowledge. High-end shoes, but worth it. Have bought two pairs and had several items repaired. I am very satisfied and will keep going back!

Penny & Ron Geiger

2020-05

We are so glad TV he Virginia Shoe Clinic is here in Tappahannock. A member of my family has an ankle problem & the V Shoe Clinic came up with a solution that has been so helpful. Their shoes last OK longer also.

Patricia Rowley

2019-05

Great place for comfortable shoes. The owner and staff are extremely helpful. I have taken shoes for repair/stretching and they are great. Go....walk, run, drive just go if you want comfortable shoes!

Frances Baylor

2021-05

Very helpful and knowledgeable! Great selection of good quality shoes! I would definitely recommend them to others!

Bud Levin

2016-05

ups'd a pair of naot sandals in need of velcro replacement. price reasonable, repaired and returned to me within a week. the process was smooth, with an intelligent human at the other end .

bernard brooks

2019-05

Rob and his staff are always willing to make sure you get the shoes you are looking for. VA Shoe Clinic is very good to shop at.

Stuart Smith

2018-05

1st Class Shoe repair. Very helpful and knowledgeable. Nice to know there are still businesses with integrity.

R Brann

2019-05

Just got my three pairs of shoes back yesterday and the work done was phenomenal. The place knows how to heel your sole.

Cam (Skits)

2017-05

The owner is extremely friendly and does great business. It's a small town shop atmosphere with expert knowledge of the foot.

Donna Shelton

2021-05

Very helpful with me trying to find a shoe easy to get on & walk with a heal lift...awesome job

jennifer jones

2020-05

The service was awesome. I will definitely return for any of my shoe or leather problems

Deborah Whitten (Debbiedoll)

2018-05

They are Fast an Reliable .I had to have. A lift put in for my Fiancee .They did a superior Job

Jim Evans

2017-05

Great small town shoe store. Friendly staff and great service. Worth the stop.

Donna Hines

2019-05

Excellent shoes and services. My number 1place to shop for quality shoes!

Moni

2023-05

amazing customer service and great work quality