CVS Pharmacy

Sharon Gable

2024-04

I had to pick up my prescription and my experience with CVS was totally different than when I picked up my last one - they must of changed management - my prescription was ready when promised, they even gave me an automated call to tell me it was ready (45 minutes before it was scheduled) and the clerk at the drive in window (Michael) was extremely courteous. Vey pleased with the improvements at this CVS

Nick P

2023-11

Don't come here for prescriptions. They have no employees. You can expect to wait an hour in line (both drive though and inside) just for an opportunity to drop off a new script. Lord help you if you need medications quickly...

Jonathan Anderson

2023-11

Absolutely awful experience. I waited hours for a prescription to be filled, only to call the pharmacy directly to inform them that the prescription even existed. Then I waited almost an hour after I was told that my daughter’s medication would be ready. Finally, I asked for the person who was in charge of the pharmacy to explain the wanton incompetence on display, and her response amounted to “Oh well, it’s this bad everywhere, so it’s not my problem.” I will never spend another penny in a CVS store again, and I suggest that anyone reading this consider following suit.

Samantha Roberts

2024-01

The front of the store is amazing and soooo friendly but the pharmacy part is aweful they randomly close on random Tuesdays , they never have a pharmacist than they tell you your meds will be ready in 30 minutes and 2 days later you have it

Melinda Hyman

2023-08

If you have so many people that uses this pharmacy that have to wait weeks for a prescription you may need to hire more pharmacy help. The excuse “we are backed up” will get you but so far. Thank goodness my condition isn’t life or death because I’d be screwed! Changing pharmacies ASAP!

TaNina S

2023-09

In the last few months the customer service/care has dropped in the pharmacy department. It takes more than 5 days for refills and you have to call to get it completed. Make sure to have a day to try to reach someone in that department. No need to reach out to corporate as they say sorry and forwarding your complaint to the store….and nothing has changed. The sad thing is I’m hearing the same complaints from people in differently locations. So, it’s not just one store….maybe corporate needs to stop forwarding complaints to the stores and address the concerns from the top. Driving up to a drive thru to find out you have to go inside is unacceptable!

B W

2023-07

Expect to wait two to three WEEKS to get your prescription filled. It's a ghost town back in the pharmacy. When their system goes down you have to REORDER prescriptions that formerly were being processed. I am SO TIRED of waiting. I have never had so many problems getting medication on time!!!

Kathleen N Portee Sullivan

2023-07

The pharmacy drive thru has been closed for over a week. Lines inside the store are. very long! You have sick and elderly people clearly in distress standing in theses long lines. Your notifications tell you that your medication is ready but it isn’t! Sometimes for days! You wait in long lines then they tell you, sorry your meds aren’t ready!My fear is someone is going to get sick using this Pharmacy, waiting on medication!The shelves are empty.The coupon scanner is broken.I have never seen this CVS or any CVS look this bad! Or operate their pharmacy so horribly!I hope this will change soon. Each week it gets worse!

Ronald McCready Jr

2023-08

Go somewhere else. CVS sucks! They need a better supply chain so meds that are regularly purchased by your customers that are forced to get them at CVS are available when needed. They need to be able to see what's in the supply line so people at the store don't lie and tell you something will be in the next truck when they have no clue what's coming and you only find out when you go back to get it and it's not there. Having your pharmacy open and staffed during the published hours. Even better, allow people insured by Aetna to use other pharmacies for their maintenance meds instead of forcing them to use a pharmacy that has terrible time getting the meds and being staffed and open for the hours advertised.

Sara Grace

2023-10

This pharmacy used to be great, but the service in the last few years had gone to garbage. They don't answer the phone ever, even for a simple question or to ask you to hold.

V “V” Griffith

2023-08

7 cars in the drive thru and about 7-8 people in line on the inside. Pharmacy needs help and more hands. Cashier was pleasant.

OVACUMR B (OVACUMR)

2022-05

Had the WORST experience at this pharmacy in my life!! Not sure if it was due to the color of my skin or what but it was crazy! Prescription was supposed to be ready yesterday so I went to pick it up via drive thru. I was told they were running 40 minutes behind and I understood that sometimes it can be busy so I told her I would come back the next day to pick up. Got back the next day after 6 PM (24 hours later) and it STILL wasn’t ready! Someone put the order on hold and nobody knew why neither did they care to investigate. A man who appeared to be the manager looked at it and kept doing what he was doing. I said what I had to say in which I was upset for the lack of communication, no apology, no empathy (if it was one of their medications) or anything. The lady told the other lady who I was complaining to “just put the order through and expedite it” as if I had caused the error. Needless to say I reminded her it was CVS fault!!!!!!

Brande Armstrong

2023-05

Tenten in the pharmacy is the main reason I keep coming back here. I never had a positive experience using the pharmacy until I met Tenten because they make the process so incredibly easy! Clone them please?

Babygirl

2023-10

They tell you that your insurance will not pay for the medicine and you call your insurance company and they said that it's covered

Kaylin Glazebrook

2023-05

Wait on the phone every time I call in for 10-20 minutes. Well today waited for 18 minutes just to be hung up on!!! Guess who’s back on hold for another twelve minutes so far now??? Absolutely ridiculous!!! This needs to change

Jeff Wolski

2023-07

The pharmacy does not answer their phone and the drive through is slow.

Sandy Crawford

2023-09

Counter person was not friendly or listened to request

James Payne

2023-10

Poor turnaround time on Rx's. Not ready in a reasonable amount of time.

Clarence epps

2023-07

Keep up the good work

Betty

2023-05

Very nice

Philip “Navy Vet” B

2022-05

Fast service clean store

Richard Lawrence

2021-05

Very friendly and helpful!

Trial Error

2020-05

Very clean bathrooms!