4.8 (328)
521 Garrisonville Rd, Stafford, VA 22554
(540) 446-0322
publicstorage.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dennis Holmes
2024-01
The price increase on these units are crazy and very constant!! The only bright side is the caring attitude we receive from Ms. Sheena. She can’t control the crazy price increases, but she is always willing to assist us with any storage issues. Thank you Ms. Sheena for being a positive asset.
Anthony Green
2024-04
Sheena was extremely kind and helpful! She took the time to show me the unit, explain how everything works, and took the time to answer my questions! 10 stars all the way!
laura muchmore
2024-04
Sheena was so incredibly helpful and made everything so easy to understand! Especially like the app and not having remember entry code. Fantastic experience!
Ryan Jones
2024-04
Sheena was absolutely fantastic!!! Made the experience much easier!!! Ask for her by name. Great customer service!
George Lenhart
2024-04
Sheena really helped us out on a Sunday she was a life saver. Helped get our spot all figured out! Great person
Fiona Xenta
2024-02
Jessica’s customer service was phenomenal. She was very patient, answered all my questions and was very kind. I definitely recommend this location. She is so helpful. Thank you for your help hun.
Derrick Edwards
2023-12
I had such a great experience with Jessica. She went above & beyond to help my needs. She’s such a warm heartened person & spoke very well for herself ! such a pure-hearted soul.
Fredrick Simmons
2024-05
Sheena always have the best customer service, thanks again Sheena for all your help!
CallMeAMerc (CallMeAMerc)
2024-04
Thank you, Sheena, for all your help today. You have made my Public Storage experience easy and painless. You understood exactly what I needed. Thank you again.
Tonya SimpsonMcKenzie
2023-11
Oh yeah, I gave Sheena five stars because she's that and much more. This why my card decided this day it wasn't going to work. Sheena took time to assist me. When that's her job, but it is her character.
Jason Lee
2024-04
Sheena was awesome. First day, this place seems awesome to work with, looking forward to long term positive experience
ROOSEVELT TURNER
2024-01
Sheena was very helpful. She is very personable. Definitely makes being a customer of public storage great. Thank you!!
Michael Blake
2024-04
Sheena always go above and beyond to help me with my storage needs, she’s a great asset to Public Storage!
Fredrick Simmons
2024-03
Sheena was very friendly and knowledgeable, great customer service, thanks again Sheena!
SCOTT THOMPSON
2023-12
Sheena have AWESOME customer service and a wonderful personality. Thank you Sheena for all that you do!
Matthew Braga
2024-04
Sheena always have great customer service, thanks again!
Regina Holmes
2024-01
Sheena is AMAZING! Every time I go to my storage she is there to greet me and ask if I need assistance in any way Honestly, Sheena is the only reason I keep my space at Public Storage!
William Doggs
2024-05
Sheena always have great customer service !
hank Woods jr
2023-09
Terrible customer service… waited for someone to arrive for more than 30 minutes in the office. For the prices you pay for storage there should be a better level of customer service. Complete money grab at the end of the day. I would recommend any other storage company over this one. I would even recommend a box on the side of the road more than these guys.
Tanya Smith
2024-01
Sheena was so helpful and friendly. Enthusiastic and so willing to assist me with my needs.
Tonya SimpsonMcKenzie
2023-08
Ms. Sheena has been extremely helpful and informs me of changes and explains all questions, I have concerning my account. Thank You Public Storage for hiring Dynamic, Customer oriented staff such as Ms. Sheena. Keep Up The Good Work.
Monica Lockhart
2023-11
Sheena was very pleasant and kind! I truly appreciate her working with me. Garrisonville Rd.Mo
Dove Shacks
2024-03
Sheena always have great customer service and very helpful!
Kwan McNeil
2023-06
This was my first time using Public Storage, I’ve used others in the past and by far this is the one. Ms. Sheena took her time to help my wife and I set up online and gave wonderful instructions. Thank for the wonderful customer service and support!
Miller McNeil
2023-06
Ms. Sheena was such an amazing person. She was very timely with our service and she had a great personality and a welcoming environment.This was our first time coming here but I would definitely recommend the storage if you looking for outstanding quality costumer service.
LaCrisha Dandridge
2024-03
Sheena was very pleasant and helpful. Thank you so much.
Mark Blomstrom
2024-05
Sheena was great. Thanks again!
Danys & Mary
2024-04
Sheena was very helpful and professional, thanks again.
Kyle Grady
2023-10
Sheena did a fantastic job helping me out! She was professional and efficient. Highly reccomend!
Kat Here
2023-09
Sheena was incredibly polite and knowledgeable. Overall best experience with a storage facility. They called me in a timely fashion and met my needs.
Monday | 6 AM-9 PM |
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Tuesday | 6 AM-9 PM |
Wednesday | 6 AM-9 PM |
Thursday | 6 AM-9 PM |
Friday | 6 AM-9 PM |
Saturday | 6 AM-9 PM |
Sunday | 6 AM-9 PM |
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