4.5 (98)
1291 Benns Church Blvd, Smithfield, VA 23430
(757) 542-6007
dollartree.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Gina Breyer
2024-01
This is one of the cleanest dollar trees I’ve been to and the staff is always friendly and they have a lot of options in stock
Frank Castle
2023-10
Selection isn’t bad . They have a pretty good $1 snack section and the frozen section is better then expected so don’t neglect it
Lauren Hall
2023-05
The manager who was on duty around 5pm on 2/13/23 was EXTREMELY RUDE! The store was PACKED! Soooo packed that the lines were going to the ends of the aisles. She began closing registers regardless of the amount of customers in the store. All 4 lights looked to be on so I walked up and she VERY LOUDLY YELLED this… “UH UH THIS LANE IS CLOSED!” Rude, Loud and Unprofessional! As I stated…the lanes looked to ALL BE OPEN (AS THEY SHOULDVE BEEN WITH THE AMOUNT OF PEOPLE IN THE STORE). I asked her..”well why is the light on?” And then she VERY RUDELY REPLIED….”ITS NOT ON MAAM…It’s the sun” and she proceeded to mumble something else! I knew that she mumbled something else because….the young man or lady (couldn’t tell what it was) began laughing beside her. They began to point but I couldn’t tell who she was pointing at because I couldn’t see her eyes through her glasses. But I’m certain she could see me & everyone else. Those glasses could see Uranus! Anyway, with all of this said….you should probably speak with your staff about how they treat their customers because it’s unprofessional and it can lead to a ton of very bad reviews! Also…drops in sales. 🤷🏽♀️If I had a choice….I wouldn’t have even rated my experience a 1 star. 🤷🏽♀️
Carmen Melton
2023-11
They had all 3 items i went in for, and an additional 12 items I just couldn't do without...😉Still finding more than i need!
Linda Lannin
2022-05
I went to the Smithfield Dollar Tree this morning with my daughter. We really do enjoy looking around and my daughter found a few nice things for her birthday on Thursday. She also picked out a very nice birthday balloon. 5he employees are so nice. I love how big the store is so much better than where it was before.
Dawn Williams
2023-05
Same as most. It was neat and clean. Bathroom seemed sanitary. I am disappointed that they don't seem to have baby powder at any Dollar Tree i have been to recently.
Kira Gibson
2021-05
Love this place, the only complaint is that they switch out products a lot that aren't seasonal. But other then that employees are great, it's clean and most of the time it's well stocked. And love the frozen section so glad we finally have one here in smithfield
Geee K
2023-05
Rude customer service! Don't waste your time going to this location. They'd rather not help you with anything especially don't ask them for any balloons! They also can't help you in locating an item because passing by the area the employees are rude aggressive and not even worth the time to talk to they don't care about customer service whatsoever the manager at this location is the same I wouldn't waste my time I regret coming to the store and spending money save your money everyone and go to a better location with excellent customer service thank you have a great day
HereForTheLaughs
2019-05
Store is always stocked mostly all good people, but there’s a lady that’s I’d guess Is the manger and definitely not a people skills strong suit, openly verbally disciplined Another co-worker infront of a line of people. Besides that down fall this is a great store. Some training would go a long way
Nicole
2022-05
I just went to buy one item: Reed's Cinnamon candies. When I get there, there's none on the shelf, so I ask the associate if there was any in the back, because that's all I came for. She looks at me and sighs and says "I honestly don't know...". If she wasn't going to check I would have rather she lied and said no. SMH
crystal brock
2020-05
The rudest people I have ever met. They go out of their way to be rude. I will be going out of my way to go to another dollar tree from now on. By the way I have been going to this dollar tree for over two months multiple times a week. This is not a stop in once with a bad experience review.
Michael Smith
2024-03
Dollar tree is always cool
Kristi Connor
2023-05
The store is always clean and well-stocked. And everyone that works here is always polite and helpful.
S Jarman
2022-05
Clean and well stocked. The employees are really friendly and helpful. I always find what I'm looking for!
jordana luck
2021-05
Always convenient with helpful staff. They don't have everything, but we stop here first, then complete our shopping at other stores.
Catherine Andersen
2023-05
This is the best place to shop in order to save money even though it's gone up a quarter it's so worth it you can get most things here even food TV dinners Meats
Richard Lewis
2019-05
The customer service was great . I appreciate the clerk was willing to open up another line to assist the overwhelmed cashier already being pleasantly helping customers. Great job, ladies...
Suzanne Slaw
2021-05
As always, the Dollar Tree was Amazing! I always find something I don't go there for! The staff is wonderful and so helpful.
Suzanne Kaufman
2023-05
I always find what I need at the Dollar Tree...and rate it as one of my favorite places to shop......
Mike Mike
2024-04
Haves everything you need
Susan Hargrave
2023-08
Everything great except it was busy and hot.
Patrick Evins
2022-05
Bad could find what I wanted and when I asked for assistance the Dollar Tree working made a face and said a couple remarks while walking off
Madison Goodrich
2022-05
I ran into dollar tree for one thing a container and they said are you over 18 and I said no and she said i couldn’t buy that container Lynn was the checkout person she needs to get her behind fired
Kevin Williams
2021-05
I was very surprised when I found out that almost every single item is $1. I didn't have to do a price check to find out.
Elijah Anderson
2017-05
Been around ever since I have lived here, and the selection is great but only to a point.
Aeisha
2023-05
Had what I was looking for. Service was fast and friendly.
Stephanie Trejo
2022-05
I found exactly what I was looking for and every person who was working was very kind and helpful.
Paul Pennell
2023-05
Clean and well-organized, as value shops go.
Cheryl Smith
2022-05
I like the Dollar Tree 🌳. I'm able to get what I need. In n out😄
Chrystal Stevens
2017-05
Joan is amazing. Always polite and helpful. Amazing for all the hours she works.
Monday | 8 AM-10 PM |
---|---|
Tuesday | 8 AM-10 PM |
Wednesday | 8 AM-10 PM |
Thursday | 8 AM-10 PM |
Friday | 8 AM-10 PM |
Saturday | 8 AM-10 PM |
Sunday | 8 AM-9 PM |
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