3.8 (3622)
1851 W Main St, Salem, VA 24153
(540) 375-2919
walmart.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tiffany Vidra
2024-05
Came here to shop and park for the night because this was the only place on my route that had parking. No truck stops, no weigh stations, nothing near here to allow trucks to park. I placed a pick up order here. Got here and within 15 minutes of being here I was asked to leave. I mentioned I had a pick up at 9pm which was in a few hours. It was the earliest pick up they allowed. The walmart manager or whoever he was said he didn't care and I had to leave. I understand there are dirty nasty truckers out here who leave things a mess. I was a paying customer not just a trucker. I was spending money. The fact they wouldn't allow me to stay for my pick is a disgrace. I would of left after my pick up with no issue or complaints because I know how these truckers are but like I said I couldn't stay just to get my food.P.s no I didn't throw trash, pee bottles, poop bags or whatever else these other truckers do. I am clean and keep my area clean in and around my truck.
Bruce K.
2023-05
Some hits and some misses, this was a quick stop for some supplies for the Sprinter van. I found lunch meat and sliced cheese, they were nearly completely out of bottled water. That's frustrating and I wasn't the only one looking.Other than that, the store was in good shape. Clean, decently lit, cart corrals were mostly empty.
Angie
2023-05
Pretty decent walmart..... Clean... The best part is there are huge CLEARANCE SALES in every department... I love a sale... Especially at Walmart.... Good deals on Wine... Fully stocked decent Produce... All lanes are Self checkout... No real cashiers.. just the 2 that assist if help is needed at Self checkout... A lot of people had huge carts full of grocery items which made the lines longer... Because some customers are still getting used to self checkout and have a lot of problems... Which causes the lines to get backed up.. other than that this is a good walmart location..lots of great sales.. would recommend
Cory Stuart
2024-04
Desperately in need of modernization and a remodel. Layout feels weird, cramped, and lighting is offputting. If/when corporate ever brings it up to 2024, it would breathe new life into the store and make everyone's experience better. For the time being, I only stop here if I absolutely have to.
Daniel Sutton
2024-03
One of the worst customer experiences I have had. The two old lady's that always work evenings/ nights are just out right rude. You ask a question they are snappy or sarcastic. The one lady who's name tag ise to say clidia that says sissy now smells of cigarettes bad. Rude lazy. Stands on her phone all the time...I miss the old people that was thee over the summer
Cherry Flava
2024-02
Nice clean, however the customers can't park. Hasn't been a time there I have not found several cars double parked or sticking out in the road. Walmart itself is always stocked , clean and enough workers to make it an in and out process.
Sanderson Sisters CAROLE
2024-01
Really do wish they would bring back the cashiers instead of going all to self-service stands. If they don't want people stealing, then they need to hire actual cashiers. I'm sorry, but if I'm going to have to ring up my own stuff, then you don't deserve to stop and ask for my receipt.
Mykl Dean
2024-01
The only reason I give three stars to this Walmart is because the place is so huge! You have to walk for ever in a day to find anything. The stuff I wanted in particular was all the way in the back of the store. Was a little disappointed by that but that store psychology. Put the things you know people want in the back of the store. I will say however that the staff was extremely helpful in helping me find my products. So all in all I got in and out of there in less than 30 minutes. For Walmart I think that might be a record.
Carrie Pruitt
2023-12
Although Walmart has a great selection of items, there is one thing that I do not agree with. I checked myself out due to not many registers open (I guess they are keeping overhead down) to hold on to that almighty dollar! Then have the audacity to ask to see my receipt. They have a person stationed at the self check observing whether or not you rung up all your items and then want to see a receipt you actually paid for all your items. This is not Sam's or Costco. If you want to make sure people pay for all their merchandise, then hire more people and get the registers open, there wouldn't be any questions about it then! Ugh!
Lynn Walsh
2021-05
This was the largest Walmart I've ever been in. Nice & clean. Found everything we needed. Stayed overnight in our 44' RV out front with 1 other RV & 3 tractor trailers. Plenty of room, felt safe... 👍🏻
Still Traveling
2024-04
Construction everywhere makes it difficult to navigate. People begging for money left and right before you can even get through the front doors. What happened to no soliciting?
Angel Reynolds
2024-02
Walmart is Awesome...said no one EVER! Over the last few years, it just keeps getting worse! Forget finding help while you shop or even at the register! Even when there are associates at the front, it still takes 5 plus minutes to wave, actually wave, one down because they definitely not seeing the blinking light! I dread having to go to Walmart for anything! Better off to place a pick up order!
Sharon Braden
2024-04
Pick up for my groceries. The employee was very friendly and helpful. She also went over my substitutions. I really like this service.
Kirk H
2023-11
Very customer friendly staff and I appreciate there kindness with service dog in training
Kim Simms
2023-12
After 2 really great experiences with Walmart grocery delivery and bragging about how amazing the experience was , today was an utter nightmare. I scheduled for delivery between 1-2 pm. I am currently sitting in the pick up lot at 9:18pm and the groceries have just been put in my trunk. Oh, I might add when I checked on them at 6pm I was told the driver was there now to get them. When I called at 8:30 pm I was told the driver had been cancelled by the provider. WHAT!! I think I have lost faith in the system. Ugh! Now what.
Katrina Hazelton
2023-12
I will never go to this location again! I am absolutely pissed ! Clearance section is a total mess! Mentioned it to 3 young girls that were standing around talking, they all work at this Walmart, they gave me a look like why am I even bothering them! Instead of saying, I am sorry we don't work in this department and will let the right person know, they said it wasn't their job! I told them if I worked here and seen that something needed fixing then I would just do it instead of standing around talking! One girl did have a pallet of empty boxes that she was pulling to take in the back. I went to speak to a manager and they sent me a manager from Entertainment not grocery like I asked. All he said was that they have a lot of new hires and a lot of them are high school students. He said that the girl with the boxes probably stopped for safety reasons. What safety? There was no one else in the isle when I turned into it except for those 3 girls! The manager or team lead, just kept making excuses, all the while saying at the same time that he wasn't making excuses!! This is the 2nd and last time that I have had problems at this location! The first time was when I bought a box of sausage patties that were spoiled and I didn't know it until I got home, nearly an hour away!!!
Jerrica Chiles
2023-11
Had an interesting experience at a local Walmart full of broken carts and lack of customer service skills in the employees, very unhelpful staff members, full of Walmart employees shopping for pickups that are clogging the isles after finally picking out all my items, very busy day in the store. I asked the self checkout lady if I could leave my full cart for one minute while I grab an item I forgot mainly because the wheel was so broken and made it hard to push. I came back to my whole cart gone and of-course no assistance from any Walmart employees. I’d rather spend alittle more on better quality food at the Kroger. 😫😭
Stitch
2024-02
Its a Walmart What can I say. very nice employees with allot of different colored hair. Always allot of good stuff you need. Don’t forget to check out the Clearence Sectiom
laura vest
2024-02
I had to run in really fast to grab just a few things I was able to go in and out with no problem and no weight
amber davis
2024-01
Horrible customer service. 30 minutes before closing christmas eve. They told everyone the registers are closed. I just got off work myself to get 1 gift for my father. They said no.
Patrick Harney
2024-03
Walmart is fine. You can usually find what you want at a reasonable price. The staff is usually pleasant
Chad Mays
2023-12
I'm just going to say to not do pick-up orders here. I waited over 5 hours last night for my groceries and some, even longer. I was notified that my order was ready at 3:57 PM. I arrive before 4:30 PM and a lot happened in between, with calls inside and requests went unanswered, but I didn't receive my order until 9:45 PM, and that was after having to track a manager down and after several phone calls and "lists" that we were placed on several different times. This was simply the worst event and customer service that I've received from anywhere, ever. Not even so much as a sorry from the manager. No, they left that to the few employees that they work to death. If they're so behind, perhaps management can start helping out, or find new management. Reporting this to as many people at corporate as I can.
Hollis Bartlett
2023-12
My Curbside order was delayed over two hours than when I scheduled it, causing me to be late for an event. The app didn’t work and kept trying to send me to Lynchburg instead.
Scott Moore
2023-05
I like this Walmart because it's easier to get in and out than any of the other local ones.Edit: It's still Walmart and it's still easier to deal with than most.Walmart is Walmart.
Cathy “Cat” Huebner
2024-04
Found my favorite Oil of Olay body lotion for much less than other drug stores or online stores!
Misty L Creasy
2024-05
Some of the staff was rude they walked away from me today But the rest was awesome one at the door went and got me the motorized cart. And took in back in for me. Thank you for those who helped me this afternoon...on 4/22 they were awesome and very helpful thank you all today 1-13 was awesome very friendly staff and helpful thank you all keep up the great job......
Carol Grimes
2023-09
Came to this store to exchange a propane tank. Garden doors were locked, had to find parking. Only register open was at other end of store. Lady at register had to find bar code ticket then rang me up. Walked back to my car. Drove around the parking lot to park in front of the propane tank area. Now waiting 30 minutes. The lady who works in the garden area for a different vendor went inside three times for me to find someone and they kept telling her someone will be out right away. Still waiting. I guess I won’t be cooking on my barbecue for dinner tonight.
Kisha MARSHALL
2024-01
I always love shopping there I always find what I need. Most of the time when they stock.
Timothy Larson
2024-03
Clean, and they allow overnight truck parking which earned them an extra star. This is how it should be done, Walmart.
Lori Fiedler
2024-05
They just changed their semi parking and kicked the trucks out of the lot.
| Monday | 6 AM-11 PM |
|---|---|
| Tuesday | 6 AM-11 PM |
| Wednesday | 6 AM-11 PM |
| Thursday | 6 AM-11 PM |
| Friday | 6 AM-11 PM |
| Saturday | 6 AM-11 PM |
| Sunday | 6 AM-11 PM |
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