Walgreens

Nancy

2024-05

I have tried to deal with this pharmacy for over a year since my independent closed. Each time I refill a 90 day Rx or a 1 time yr Epipen refill there have been glitches & rudeness. Most recently I was told by phone when my refill requests by APP mysteriously didn't go thru "our computer isn't smart enough to realize sometimes to send the request to your Dr, so just call us" I've been trying for 2 weeks to receive my Thyroid refill...today, 2 weeks later was told at drive Thru I had to call my Dr that they had not received a fax....which was not true according to Dr.....this employee actually walked away ftom the window as I was trying to explain what happened over last 2 weeks and thst I needed Thyroid to get me thru weekend. I've used APP for refill to no avail, I've called the store, I've contacted my Dr and showed the manager on Dr Patient Portal that the RX had been sent. I parked , went inside , asked for store manager who offered an Emergency Supply but was not interested in hearing the issues I've had there.....she actually said " All drug stores are the same now, they all have problems. "And " Your fax came in but it was blank". It was faxed by Dr 2 days ago.. Ridiculous. Failure in all areas of doing business.

Hector Luna

2023-12

The staff is unfriendly, the prescriptions are never on time and they work too slowly and with little professionalism.

Rich C

2024-04

They do ok. My wife uses there pharmacy I prefer Kroger and Walmart. Probably the slowest service you can get at any pharmacy. Prices are higher too.

Calvin Bower

2023-10

Walgreens Salem Pharmacy is the most incompetent of any place I ever dealt. Never has all your meds ready, don't answer the phone and employees are rude and non caring.

Amanda Wright

2023-05

Prescriptions take WAY too long to get filled, then usually DON'T get filled until you show up asking for them 8 hours later. The people answering the phones don't seem to know what's going on most of the time and can't tell you much of anything or are rude. Was told my Prescription would be ready 'sometime today'. When I asked for something a little more precise, I got 'uhh, give us a few hours at least'. Definitely avoid if you are expecting to get them in a timely fashion.

Noah Shahinian

2023-05

I didn’t know pharmacies were allowed to have such incompetent people working. Sick as a dog, I went through hell to get my prescription after leaving the doctor. I was in that pharmacy for two hours, and each time I went to the front, they said “we’re working on it”, and so I called the doctor to see if they were sent, just to be told “we sent them an hour ago, apparently that Walgreens just says that when they haven’t written them up”. It’s madness. I went up FIVE different times for them to say “we can’t find it/we are working on it”. They finally said “your insurance doesn’t pay for all of it” after getting impatient and asking to get this figured out. So I then had them transferred. BUT WAIT, I went to CVS down the road the next morning, and they told me “they were never transferred”. I proceeded to call the pharmacy and was compelled to tell the pharmacist they are lazy pieces of **** with no customer-first approach, and that nobody should ever deal with that when they are sick. Here is the thing, they just do not care. Like all healthcare workers, they think their job is so important and that it gives them the right to go at their own pace. If they are busy, they have no incentive to work harder. The fat pharmacist saw me several times encountering a problem, and he didn’t even bother to say anything about it, come up to me, or try to help.

Brendon “Dvilman” Gray

2022-05

Pharmacy takes forever(2 hours to fill 1 dropped off script) and the girl who was working the pick up/drop off window was very rude and appeared to be mad for some reason. When my mother asked about an over the counter med the dr told her to get, the lady curtly snapped back, "all questions must be answered by the pharmacist" So after about 5 min wait trying to get his attention and talk to him i figured it out. The girl working the drive up we used for pick up was very nice though.

Colby Jordon

2023-05

DO NOT GET PICTURES PRINTED HERE. It’s a MONTH before Christmas, we want to get books made for Grandparents. First time trying: Horizontal lines through EVERY picture. They thought we’d still want to pay for these. We had to resubmit the request again. The 2nd time thru? Same thing. Called us and told us everything was “ready”, aka ‘lines thru your book so bad we wanted to see if you wanted to pay for the first book’. It’s the week of Christmas now. They wanted me to try and resubmit AGAIN. So they could try AGAIN. Why?!?

Danny Thornton

2022-05

Horrible store. Employees encourage discrimination, disregard the mental states and safety of customers. They have officially joined CVS on the "must be privileged and upper class to shop here and be treated with respect" team. I hope karma comes around with a batch of covid for the employees I dealt with today, I have no respect for hate mongering wastes of life like them.

D Dreyer

2023-05

I would give this store zero stars if I could! They do not answer their phone -I believe they leave it off the hook ! tried to call for weeks and could never get through! The one night I drove to the window to get my prescription straightened out, which they had filled incorrectly, there was a sign in their drive-through window that said we are closing two hours early for the next week.Of course none of that was posted online or on their phone message -don’t waste your time with Salem store!

Michelle Dugger

2023-05

Loading cash for chime location. No fee. Girl was new so it took her a few tries and then she needed a manager but staff was friendly and store was clean.

Genna Siemon

2020-05

We go here to get prescriptions and they are not very friendly or nice. Would not recommend getting your prescriptions there. But the store is nice and the employees in the store part are great.

Mark Grubb

2021-05

This location is very neat and the aisle's are very well organized. The staff is always friendly and the pharmacy is second to none.

Trinity Hughes

2017-05

DO NOT i repeat do not go here to get film pictures developed. I took 10 rolls of film her and only 4 came back with actual pictures plus they don't give the roll back. Highly do not recommend.

Silver N

2024-02

I concur with all of the recent comments here, unfortunately.

Eric German

2017-05

We use the photo center here rather often. They are knowledgeable and helpful. They might be a little higher priced but it's convenient.

Michelle Johnson

2022-05

Prices are high compared to Walmart but they gave a good selection

AL AL

2022-05

Pharmacy is helpful. Takes care of the customer.

little man

2022-05

Love Walgreens...just a bit pricey

Don Fant

2023-05

The wait was horrible!

BJ Palmer

2018-05

Nice national chain pharmacy.

Arnold Smith

2018-05

Good Walgreens store

Sven hartung

2022-05

Thanks Joe, pricked twice within just under 4 weeks