3.9 (355)
7310 Ladysmith Rd, Ruther Glen, VA 22546
(804) 223-5250
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Veronica Warner
2023-05
Dollar General on Ladysmith Rd, is two thumbs down. It is always a mess, you have trouble getting down the aisle. Trouble find what you want, prices are wrong on the shelf. I went in there one time and there was moldy bread. Staff is no help, not to friendly either. It has been like this for awhile now. The pet food in the picture is dog and cat food, all throw on there, no order, It is disgusting!!! I will drive out of my way to a different Dollar General.
Justice Austin
2023-05
This store NEVER has any stock of anything. All the shelves are completely baron and have been that way since before the pandemic. Store is constantly understaffed,dirty and just an overall nightmare to be inside of. Dollar general should bulldoze this location and try again
Jonah Smigielski
2023-06
Excellent and convenient location, however that's all the good stuff I can say about this location, it is horribly cluttered and out of stock of many core items
John Bradley jr
2023-05
Trashed store a real mess no bathroom for a 7 yr old to use unhelpful employee rude employee at register to check out. Likely last time in store for me. Sad a company your size has Dutch of a mess of a store. Employees bust wander around total lack of supervision sorry to say.
Seana Blase
2021-05
I went in there today with my Mom and I have to say, in the last few months, it’s a mess in there. Even though they remodeled, the aisles are still super small and they are always blocked by huge carts that belong to store employees who are stocking the shelves. They are always blocking aisles with their carts. Not just one cart. Multiple carts. There are more employees stocking than working the registers. One person at the register, 5 people stocking. The lines get really long and I have watched the manager walk out to the front from the office, see the long lines and still not open a register. She just walks right on by like there is no line. Ten people standing there. One cashier. It makes social distancing impossible. The self checkout is right in the middle of where you stand in line for the ONE open register. Not to mention seeing employees not wearing masks. Blocked aisles. You can’t social distance in a store with blocked aisles so small, you can’t even turn your cart around to go the other way. Shopping here isn’t worth getting sick. Risk/benefit here is a no brainer. Way more risk than benefits.
cindy Shipm
2021-05
I love my dg store now that they have a good staff. I have no problem with them they seem to go out of the way to help. What I don't like is there shelves are always empty. Got to better with ordering . I notice they do stock right away. But you should have a stocker on the floor everyday because they do get busy at the redjusters.
Tarika Gray
2019-05
Great location and very convenient. Store has too much product around the store, it is very cluttered. Suggested to staff that they need to hire someone to put up stock. The store would look more presentable and inviting if stock was put up and not sitting in and at the end the isles.
Tina Collins
2016-05
The store looks like they need to close the doors for good. I could not upload a picture on here but I took multiple pictures of the mess, if any upper management wants to see I can send them. I believe they only have 1 person working there on any given day. If they have more I don't know where they are hiding.
Jacquie Holmes
2018-05
Will always love shopping here for price savings. The staff has changed a lot over the years. Ironically seems to now be all men (nothing wrong with that) but it's lost its feminine touch with greetings, smiling faces, personable customer service. Lines always long. Ughhh.
Ann Ammens
2019-05
The young man who was a cashier was very pleasant and helpful but the older lady who was stocking shelves from the metal cages was very rude and not helpful. Is he was wheeling one of those carts to the back room when I said excuse me 4 times before she stopped and looked back at me I asked her for a price on some canning jars that had no price and she just yelled they are 7 something then continued in back room. I don't normally complain but a person like her don't need to be in retail. I worked in retail and you don't treat people badly even if you might be having a bad day. Therefore I did not but the jars there I will go where I will be treated better than that
John May
2018-05
I wish I could give a half of star for custmore service. Everytime I go in here it's always a line wrapped around the store! I mean the prices are good as well as the selections. But I think some of the employees need more training on customer service skills. Some of the employees are very rude and unprofessional! I spent alot of money in this store but they want be getting another dime of my hard earned money. I rather go to family Dollar and spend the extra money and get treated with respect and courtesy!!
Diana Barton
2019-05
Went in with my mother to pick up a few items. Waited in line (had only one cashier at moment) when man came up to register saying next and proceeded waiting on the lady behind us. (We were there at his register) Even the lady in front of me recognized this fact. He told me we'd have to go around and come back. Yeah, right! Never apologized for the fact of making mistake, etc.
Gloria Bolden
2021-05
The employees were great in helping me find the things I needed. Very friendly atmosphere. Definitely will go there again.
April Shouse
2018-05
I like some of the employees. They are helpful and nice. Others are rude and need a lesson in manners and customer service... And the store is sometimes cluttered... But then do have great sales also...
Joan Epps
2019-05
Went early Sunday morning to get balloons blown up before it got busy and the 2 girls working acted like it was so much trouble...no one in store..I even helped. Still a problem... One girl said she would help if she knew how to tie them ..really. I wont go in that store any more.. Just 2 rude girls. Wished I had gotten there name!!
Carvey Hoffman
2019-05
I go here at least once a week. Good prices on things especially outdoor decor my lawn gnome's I bought there 4 years ago are still going strong and cost 5 bucks way cheaper than anyone else.
KonMez
2019-05
Computers were down took over 30 mins to pay for my items but employees were nice and apologetic. No stars at this time due to technical difficulties during my experience.
Calvin Ruley
2022-05
The store is always a mess they don't check frozen section a lot of dates are bad I've gotten stuff that went bad next day store is run very poorly
Cynthia Rogers
2020-05
Never enough room to move around. Seems like no one stocks the shelves things still in racks no matter what time I go there.
Dennis Emerick
2018-05
The employees were great and helpful, but the other customers were rude as hell! They were cutting in line for checkout. And mocking us when they left!
Russel Ward
2020-05
Best stocked, no clutter and very polite and helpful employees. The best one I have ever been in.
Dustin McCall
2018-05
Good selection. Many items like all Dollar General stores are overpriced, but I know this going in. The 3 star is for the customer service, it's usually completely absent.
Ellen Cauthorne
2021-05
Cashier was pleasant and seemed to like her work. Prices are good found everything I went to get.
Chauncey Fortune
2021-05
Employees are always in a good mood and always willing to help you out. Store stays stocked well.
Charles McMahon
2019-05
Great staff and awesome manager, store can be very busy during evening rush hour.
Tom Brown
2018-05
The store is always clean Pleasant the staff is always more than willing to help always asking you if you need assistance that is what I love about this particular Dollar General
Cindy Marzec
2023-09
Quick line getting out. Had what I was looking for
Karen Sloop
2020-05
Great place to find a good deal. Customer service was fantastic. Very polite and helpful.
Kristyn Bane
2019-05
This store is a great go-to for necessities. One teammate, Becky M, provided outstanding customer service.
Jamie F.
2018-05
I love this place you can get so much items here but I dislike how high the prices are other than that I love it
Monday | 8 AM-10 PM |
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Tuesday | 8 AM-10 PM |
Wednesday | 8 AM-10 PM |
Thursday | 8 AM-10 PM |
Friday | 8 AM-10 PM |
Saturday | 8 AM-10 PM |
Sunday | 8 AM-10 PM |
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