Campbell County Animal Control

Lee Hughes

2024-04

I really don’t understand the negative reviews for the shelter itself. We went to several stores/shelters today looking for an adoption. This facility absolutely put the most care into their animals and the staff were very knowledgeable about each pet. They were also the most pleasant group of people I dealt with all day.

Anna Aughey

2024-03

Called in after hours. For a dog that was laying in our yard on piece of clothing Yhe dog kept whimpering, it would not come near me and my mom called the emergency number. Because I believed the dog was abandoned and didn’t know the area.I was concerned about a car hitting the dog. The lady, I talked to on the phone was nice. It’s the officer I have a problem with. Now I understand there was nothing this Officer could do to help me. If the dog wasn’t seen in sight. But when I said the dog didn’t have a collar on and I had never seen this dog before. The officer kinda just shrugged it off and said well maybe the dog was heading back home. Why would a dog that knows the AREA???? be laying on a piece of clothing in a yard and WHIMPERING.

EmeraldJade66

2023-09

Very beyond rude to say the least! Have dealt with this Shelter two times. The first wasn't that bad because I had a really nice man to help me and he was very warm and accommodating. But the second time, I had to deal with a Foster lady taking care of one of the animals and she was terribly rude and disrespectful. When I spoke with someone that works at the Shelter even they weren't nice to me and made me feel like I was bothering them at that. I could've given a peace of my mind but they aren't worth it and I try to do better than that with people that are mean and disrespectful. The public needs to know how places are ran. So thank goodness for feedback and reviews.

Jill Howard

2020-05

Inept & useless. In the case of the small, tethered dog attacked by 2 bigger dogs. The small dog was tied by rope and left outside in the heat while it's owner was at work & her husband was home! Why was the dog tethered outside? The 2 bigger dogs were euthanized nothing was done to the owner of the small dog. In my opinion she should have been charged with animal cruelty. I know of at least 3 cases where Campbell Co responded too chained dogs left in the heat, no shade, water or food and nothing was done. All 3 dogs died after animal control came and did nothing.

Vernon Horn

2023-05

I walk dogs who have been abandoned. They are mostly very young, enthusiastic, and hoping for a good home. Please come and help if you can. You will be helping both dogs and cats and yourself!

James Bowman

2022-05

Take care of a small cat colony, and called asking for advice, was told right away "If its feral, we kill it". I do understand the issue with ferals, but being that blunt is just rude.

Lisa Haley

2022-05

I had to deal with this person Chelsea that works at the rustburg animal control is rude hateful not very helpful and I don't appreciate how she acted on the phone I don't like her and I will never deal with this place again when you have to call on an animal it's hard enough you need people that are helpful and nice not someone like this person hopefully she will get fired she doesn't need to be working around or with animals at all

Aslan Castle Executive Office

2022-05

Called to get help with wild cats on our playground. and was told to come pickup traps set them catch the cats and bring them in. If we are going to do all that what is animal control going to do?

Ryan Pollard

2022-05

I can't speak no the animal control part but when I visited the shelter it was ok and staff friendly.

Brenda Fassett

2020-05

Rude.was no help.didnt even care.feel sorry for all fur babies that have to deal with these people