Sheetz

3.4 (57)

265 Old Franklin Turnpike, Rocky Mount, VA 24151
(540) 483-2557
orderz.sheetz.com

Claimed
Convenience store
Beer store
Car wash
Coffee shop
Gas station
Restaurant
Wine store
Chain offering fuel & familiar convenience goods, including packaged snacks, drinks & takeaway fare.

Service options

  • Drive-through

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Tarah Sherr

2024-04

My favorite place to get a coffee or quick bite. They went above and beyond for me this morning and I can never thank them enough. I was followed and scared and they all took care of me and were there for me without question. You all are amazing people and a true blessing to me!

Jessy Silveiria

2023-12

Is my go to place for multiple things!! The customer service is impeccable.. Brittany the cashier is just amazing. She makes your day with her smile and energy! She is definitely the epitome of great customer service. Give that girl a raise!!

Bridget Fain

2019-05

Nice variety of made of food and drinks, including milkshakes and coffee. Nice variety of classic, medium and dark coffee that you can get yourself . Alcohol, Cigeratts, snack food and drinks can be bought. Gas is good. Free wifi and public restrooms. Nice place for a pit stop.

James Gillespie

2023-05

I recently had the pleasure of stopping by the Sheetz gas station in Rocky Mount, VA, and I must say that it was one of the best experiences I've had at a gas station. The store was immaculately clean, which is something I truly appreciate, especially during these times. The overall atmosphere was welcoming and I felt completely at ease. As an Autistic individual this was awesome.What truly made my experience at this Sheetz stand out was the exceptional service provided by Robin. From the moment I stepped up to the register, I could tell that I was her top priority. Robin was attentive, friendly, and extremely knowledgeable about the products and services offered at Sheetz.As a new customer, I was interested in signing up for the Sheetz card, and Robin walked me through the entire process with utmost patience and enthusiasm. She made sure I understood all the benefits and rewards associated with the card and answered any questions I had. It was evident that she takes pride in her work and genuinely cares about providing top-notch service to customers.In a world where customer service can sometimes be lacking, it was refreshing to encounter someone like Robin who goes above and beyond to ensure a positive experience. I will definitely be making this Sheetz location in Rocky Mount, VA, my go-to spot for fuel and convenience needs, and I highly recommend it to others.Thank you, Robin, and the Sheetz team for making my visit a memorable one!

CSIMVWTNT

2023-05

I have never seen such a fantastic failure on the behalf of management. They cannot even maintain enough employees for the store to even function properly. At this time employees are fleeing like it is a fire sale. They will not uphold scheduling based on when a person can be available to work, then try to penalize them when they do not show up, when they were told it wasn't going to happen. An example of how to be incompetent. To add insult to injury Their response below, is to a "customer care" number that no one ever answers. So to the owner/CEO and/or other upper management, you seriously need to take a look at this store, and reevaluate your current store manager, and district manager. Employee retention losses are very costly. HR 101. that is all you need to learn about this.

Lauren Hudgins

2022-05

Nasty bathrooms, very unclean and unsanitary. Trash cans overflowing outside the building and inside the building. Floors and counters look like they’ve never been disinfected.

Douglas E. Reynolds

2023-05

As for Sheetz, it's been quite sometime since getting gas ⛽ there. Never had any issues and really didn't go in the store much but what little I did, there seems to be quite a bit. The employees seem pretty cool.

Keith Hager

2022-05

Signs up rudely ordering customers to use exact exact change debit card etc because of the " change shortage". This company seems to be about as woke as they come with all their stupid masks signs and rules and Nanny state effects. The guy in front of me had to point out that he got charged in error because there was a sign promoting a coupon on what he bought but he did not receive the discount at the register. He was nice enough to say he wouldn't fight it but the girl barely responded to him barely acknowledged him and certainly did not offer to correct the error. I'm going to try to make this the last time I come into this station.

Logan Emery

2023-05

This Sheetz is the most poorly stocked store in the area. Some items go weeks without being restocked. The Sheetz right down the road is hardly ever out of items so I know it’s not a supply chain issue.

Michael Douthat

2021-05

I’ve ordered from here several times. Not sure why I keep ordering food from this Sheetz on Old Franklin Turnpike. Every time I order food from here, it’s subpar. One time I ordered a burger, and it didn’t come as I requested. Another time, I got chicken strips for my child, and the strips were burnt. They gave me a new order of strips, and they were burnt, too!! The folks are always nice to me; however, I’m tired of getting subpar food. They need to do much better!

Brian Spangler

2021-05

Staff is really kind and polite. All MTO orders are ready in five minutes or less and are always correct. Cashier's are friendly and the order makers can help you understand the menu and how items are made

Kellee Mac

2019-05

This is easily the worst Sheetz I’ve ever experienced. There was 1 coffee available & it tasted like water (I have never had coffee this weak); there were out of order signs on the milk shake machines; the kitchen was closed & the floors were very dirty. The “Supervisor” was curt & dismissive. So disappointing. Waste of money.

Lisa Totten

2022-05

I always stop at Sheetz to top off gas, get snacks, and go to the restrooms. I stopped this morning in RockyMount and the trash can was full, trash in the floor, and no toilet paper, and there was waste in the floor. I’m not sure if they were short staff but it was really gross.

Allie Pardy

2023-05

I ordered my food online, went in paid for it and then watched several people walk in, order, and recieve their food while I stood and waited for 30 minutes before they even started making my food. There was another lady waiting with me who also had ordered her food and waited 30+ minutes to receive her items.

Court

2018-05

Free air filler for tire machine, cheap gas, great food, wide selection of products. The employees are extremely friendly and personable. The hotdogs and french fries are great, really cheap too. I highly recommend this place for quick stops for a quick shopping spree, bite and to get some gas.

Stephanie Thompson

2022-05

It’s a Sheetz. A gas station, convenient store and they offer fast food. The bathroom at this Sheetz is always dirty and filthy. I simply use the free atm here and leave.

Terry Payne

2023-05

Went there about 6:30pm to order one salad and didn't get the salad til 7:57 which wasn't a problem pregnant lady was very rude about doing and saying things I understand the frustration when you're busy but your customers don't deserve the back end of it..

L Sims

2023-07

Staff very friendly and quick not much of beer selection but other than that definitely will return

Summer Pearce

2021-05

Everyone in town has to stop here eventually. I feel like you really got to give it to the people that work here because working with the public is not easy and some days are worse than others lol. I’ve never had any problems here other than me running late to begin with and having to leave because they were so busy.. But that’s my fault haha

KateriLynn

2019-05

I got a coffee and they had almond milk instead of dairy milk as an option. This Sheetz also has a nice variety of options for a non-meat non-dairy eater including nuts and vegan protein/granola bars.

Matthew Lester

2017-05

This sheetz has the worst food of any sheetz I've ever been in. I stop in pretty regular to get gas on my way to work. Today I decided to get a piece of pizza because everything else I've tried here wasn't very good. I got a slice of pizza with one pepperoni on it and the pizza was under cooked. How do you mess up pizza?

Sgane Sims

2018-05

NEVER GETTING GAS HERE AGAIN! Started having issues with my car the next day after filling up....turns out there's now water in my gas tank!!! I highly recommend you don't get gas here!

Patricia Brogan

2017-05

Usually really like Sheetz, but whoever designed this store should have put more stalls in the women's room. Just 2, really?

Bobby Daniel

2020-05

That lady joey that works here in the rocky mount store is the niceest sweetest person i think i ever meet . kind and really friendley if her boss reads this you should give her a raise

April Perdue

2019-05

Got stuffed nachos and some fries but were out of nachos. Its midnight, I just got off of work. Hadn't ate all day and I'm left eating fries for supper. Could had offered something in place of the nachos.

Carolyn Matney

2021-05

Went in of course old white man not wearing a mask but the rude cashier telling me to move up to get closer absolutely not wl not stop at this place again across the road at exon people wrar a mask and have better customer service

Cory James

2020-05

Slowest diesel pumps I have ever used. It took almost 20 minutes to fill my Ram 2500.

T R

2017-05

One of the cheapest places to buy cigarettes in town. Staff is friendly, and lines are kept short. Decent food but the conveyances are a little pricy.

Christopher Johnson

2023-05

Awesome store would be even better if they partnered with Doordash

Jeremy Bolling Sr.

2020-05

Kitchen sucks. They undercook or burn food, get orders wrong, need training. Very disrespectful. The rest of the store is ok.

Opening Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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