Star City's Bark Avenue

4.7 (52)

703 Townside Rd SW, Roanoke, VA 24014
(540) 761-7527

Claimed
Pet groomer

Accessibility

  • Wheelchair accessible parking lot

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Ann Mari McNeill

2023-05

We are new to the area and starting with a new grooming service. I felt very welcomed and well-informed as I made my first appointment for my dog’s grooming. Cheryl, the receptionist, is a warm-hearted, congenial person. My dog, and I look forward to her first grooming in May!

Thora

2023-05

They were extremely kind to take my dog in for a quick nail trim at the last minute. I'm disabled so it's extremely difficult to trim his nails myself and the huge corporate groomer I had just come from didn't touch his nails at all.But Star City's Bark Avenue came to the rescue! They brought my little guy in right away and took great care of him. And now he's comfortable because his nails aren't bothering him.They are great people who do a wonderful job. Shirl is the best! I know I have a new groomer now.

Wendy Blair

2017-05

Teddy loves how he looks when he gets done. He is a nervous ninny when he gets there, but they handle him perfectly and he struts around for days afterwards. They do just what I ask and all the guests at my B & B comment how silky he is and how good he smells.

Michelle Kembel

2020-05

I absolutely love Star City Bark Ave! We've been taking our Australian Shepard, Duke, there for close to a year now. It's amazing how the staff remembers Duke and takes such good care of him. We always see Kim and Duke absolutely loves her! He is always so clean and his fur feels SO good when he's done! Duke used to be nervous for us to even use a brush on him (we think because of a past groomer before we owned him), but Kim has worked with him on everything and now he lets Kim clip his nails- which is huge for him!The whole staff is so welcoming and sweet, and it is also super affordable for all they do! If you're in the need of a groomer, DEFINITELY check them out!

John Van Balen

2020-05

Haley & Kim are fantastic! Took my somewhat nervous, recently rescued female retriever mix Scout for a nail clipping and they treated her as if she was part of their family! Very impressed with their professionalism and empathetic touch! Will be back next week with Scout for a full pampering session!!!

Jason Persinger

2019-05

On Friday, my family found a stray dog who was in really, really bad shape and utterly filthy. When a home bath didn't work, we reached out to Bark Avenue on Saturday morning and they quickly scheduled us for a bath as soon as we could bring the dog (now named Rudy) in.Upon arrival, it was clear the staff was very concerned about Rudy and wanted to help him. He was taken immediately to the back and we went to grab breakfast. We returned ~45 minutes later to find Rudy in much better shape and the staff was still doting on him.I was impressed with the way everyone was concerned about seeing Rudy get better. The service was prompt and very affordable. I can't recommend Bark Avenue enough.

Sally Harris

2022-05

Great job! 2nd appointment coming up for our puppy!! Can't wait!

Jeanne Hamilton

2023-05

This company changed their name. Previously known as Taj Mapaw 2. THEY CUT OFF THE END OF MY DOGS TAIL DURING A ROUTINE BATH! He came out bleeding which led to a visit at the vet, antibiotics and a cone for 2 weeks. No apology! Please, if you value your dog do not bring them here.

Blase D

2015-05

I moved here from MN and was looking for a good groomer. Bark Ave. came highly recommended and it has been a pleasure. My dog is not easy to groom, but they get it done and he always looks good.Call and make you appointment now!

Claire Hammond

2022-05

They took such good care of my older Shih Tzu who had one eye removed due to an ulceration followed by rupture. Being sensitive of grooming of his head she used technics to gently distract him. He looked so handsome with his new hair cut.

Katherine K

2014-05

We have been very pleased with Star City's Bark Avenue. Before we moved here our bischon was well established at her groomers and with moving to a new location there is always the stress of finding a good groomer. Cheryl is very kind and we like how she is grooming Holly.

Heike Snyder

2019-05

I just had major surgery and my dog really needed to be cleaned.i called bark Ave but was told she was fully booked.i totally understood it was the holidays after all.but they returned my call a few minutes later and said she will fit me in l could not of been more grateful because I knew my dog was miserable. She went way above and I can not be more grateful. So thank you. I am not able to go out for 8 weeks other wise I would thank you in person.Sincerely heike and most of all beau.

Mitchell Red

2021-05

The experience at this salon was great from the moment I dropped my dog off until I picked him up. Olivia was such an amazing groomer and she exceeded my expectations with the treatment and groom I wanted for my Bucky.

Lindsey Martin

2018-05

So friendly and great prices! She had my 2 dogs nails trimmed in less than 10 minutes and for $10 each. And my dogs are not very cooperative when it comes to nails! Will be returning!

Maygen Carter

2014-05

I was very pleased with Star City's Bark Avenue! Our basset hound Roxie went yesterday for a bath and came home smelling amazing! Cheryl is so nice and finished quicker than expected! Roxie was very pleased as well.Thank you!!

M. Williams

2013-05

I have been taking my dog to Star City's Bark Avenue for years. Cheryl does an excellent job. Taz always leaves happy and refreshed. I have recommended Star City's Bark Avenue to several friends and I will continue to do so!

Rita Lissclement

2023-05

People there were very nice but person that cut our dog's hair didn't even wash him I ended up having to cut his hair on his ears the hair on the top of his eyes and around his snout we won't be going back

Melane R

2020-05

After having my dog for 5.5, he came out looking like a rat. Not a Westie. The fur on his face and ears was cut so close, you can't tell what kind of dog he is. They definitely didn't do a Westie face. It's so close under one ear, I can see the pink of his skin. The only reason I gave two stars is bc she didn't charge for the horrible job.

Sylvia Nolan

2022-05

Love how great Kimberly is with my senior Zoe, a cocker spaniel. Kimberly is quite the professional with a big dose of gentle loving care for my Zoe.

Brandon Engle

2017-05

They do an amazing job with our Gibson. He is not scared to go there. That tells me they are gentle with him. He always looks amazing. And they do what you ask. Always tell people about them.

Debbie Moak

2020-05

My Lacie can sometimes be a little difficult. Kim does an amazing job on Lacie with her cuts and baths. Would highly recommend her. Thank you Kim for doing an awesome job on Lacie

Denise Kennedy

2021-05

My puppies always seem happy to go there.

Camille Joslyn

2022-05

Kim is the most amazing groomer I’ve ever seen for my golden retriever! Five stars all day

Robb Mills

2018-05

The staff is informative, knowledgeable, very patient with older dogs. Ive been going to Starcity Bark Avenue for close to 9 years.I highly recommend them...

Leah Kinder

2018-05

The team at SC Bark Avenue are awesome. Our dogs love to be groomed and boarded there...they always come home happy!

Michael Blankenship

2016-05

I wouldn't have anyone else groom my cocker spaniels. The cut is always excellent and the price is very reasonable.

Brady McCormack

2023-05

Best dog grooming business in town! Pampered pups to perfection!!

Tawny B

2018-05

We love this place! Kayla and her staff take great care of our dogs.

William Gregory

2017-05

The entire staff are wonderful, very professional do a beautiful job and their compassion towards the animals is amazing would not go anywhere else.

Robyn Dubinsky

2019-05

Love Kim because she takes such good care of our pup!

Opening Hours

Monday Closed
Tuesday 8 AM-3 PM
Wednesday 8 AM-3 PM
Thursday 8 AM-3 PM
Friday 8 AM-3 PM
Saturday 8 AM-3 PM
Sunday Closed

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