4.9 (34)
630 Brandon Ave SW, Roanoke, VA 24015
(540) 342-2364
stores.petco.com
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Robin Lee
2024-05
This was our first visit for grooming at this Petco. The groomers were so good with my nervous little dog. They took the time to talk to her and get to know her and she calmed down so well before her grooming began!
NATALIE ANDREWS-BONILLA
2023-11
Petco did a great job on my fur babies. She did just what we wanted and they look great! They were fast too!
maxine mcelroy
2024-05
I've been using your grooming service for over 2 years now, however the the last 2 visits has caused me to decide to take my dog somewhere else. She's a very small long hair chihuahua and was to have gotten a full haircut, however, once I arrived I was informed that they unable to do it because the person was not allowed to use scissors and could only clip her nails. I'm a 71 year old widow and it's extremely hard for me to get out of the house. I am not happy, someone could have called me ahead of time instead of letting me know about the issue so I didn't have to make a trip for nothing. Nor was I offered any discount for my troubles. Instead I saw that the price for the full grooming session had increased, making it over 70 dollars. Because of these reasons I will not be going back to petco and I will be contacting corporate and having my membership canceled. I'll be going to petsmart from now on where myself and my dog will be treated with more courtesy. Have a blessed day.
Marva Johnson
2024-03
Always get good service when my pet is groom. The groomer Kelly always does a good job and listens to my concerns about my pet, friendly and always has a smile.
Dorothea Taylor
2023-10
I love Petco they do a wonderful job with Bosco they very patient. When everybody see him walking and they always asking me where do you go to get him all nice and groomed.. I tell them Petco is the place.Thanks to Adrian who takes her time dealing with Bosco I know he can be one of a kind and will put you through. I truly appreciate you Adrian very much..
Tosha Adams
2023-07
Hannah was so sweet with my boy. I brought him in pretty matted as he has an allergy condition that makes his skin super sore to brush. So sadly, I knew he would need to be shaved. She shaved his whole body except head and tail. I wish she had faded into the areas not shaved, but I gave no direction... so... it is what it is. I can see some razor marks, but honestly... with his discomfort, I'm sure he didn't make the groom easy for her! My boy was well cared for, that's really all that matters. His hair will grow back. We got an allergy shot from vet yesterday as well, so hopefully we can start brushing again. I would recommend Hannah for her gentleness
Judith Ochal
2023-11
They were patient and kind with two anxious dogs getting nails trimmed after many month's. Price was fair. Like this store as able to park close to door without navigating traffic.
Janet Spitzer
2023-07
On a prior visit, my poodle's face was not groomed. To provide me satisfaction, Kelly groomed his face today and did a marvelous job. Thank you, this is great attention to customer satisfaction!
Meredith Carty
2024-01
Kelly was amazing and took good care of us. So helpful and sweet to my dog.
C Bowen
2023-10
I have a very nervous dog, and the employees are very nice and they treat my dog very well. My dog's haircut and nails always look great.
Cathy Bair
2023-05
The best grooming I've had ..ever. The furmanator is amazing removing lose fur, even the thick down like fur close to the skin on my golden retriever ❣️ my toy poodle loves them too. Excellent work 👏 👍
Patricia Kapral
2024-01
They are always sweet and gentle with our 5lb yorkie Giovanni
Stella Snead
2020-05
Heather in the Towers Mall (Roanoke VA) store has been wonderful to work with. She has put both of our Wheaton Terriers at ease and even detected a paw infection starting in one of them recently. Her attention to detail was beneficial for us getting him to the vet quick to start antibiotics!!! She is amazing!
gil Collins
2020-05
I like one of the groomers, she is a caring person that I can see loves the pets she has in her care. That is Becky. I have dogs and cats that are her clients. I've been to both locations and they are equally committed to the care that your loved one deserves.
Patricia Sowder
2023-10
Kelly is always so wonderful with my dog Bo when he gets groomed! 🐾🐾💜
Susan Lynn Figueroa Mendez Childress
2021-05
The young lady took very good care of my dog Baxter and gave him a beautiful summer clip, nail trim that I was wanting him to have. She was very friendly and pleasant.
Megan Lazaro
2022-05
The people at Petco took really good care of our Copper and did an amazing job grooming him! Would definitely recommend!
Karen M Davis
2022-05
I loved the groomer - she was excellent and so friendly and welcoming. Plus the facility looks very clean and the appointment was handled in a very timely manner.
Melinda Schriver
2020-05
Kathi is very friendly; makes great suggestions for my pet’s care; and does a great job grooming both of my pets.
Patricia Stokel
2023-09
Kelly W and everyone else is very good with Connor I am very happy with the service
SheSoIlly
2020-05
my pets cost was extremely clean and nicely coated but he did not have a scent to him , he smelled like a dog. I was expecting a clean fresh scent
Melody Richardson
2021-05
My dogs looked great and seemed happy. Great first groom for the two of them.
Sandra Settles
2022-05
I like the friendly people and they do a good job on my dog, Gracie.
Rick Amos
2021-05
All employees seemed to care as if Petey was there own
Wilma Steele
2021-05
Always a great job with my pups!
Altheada Henderson
2020-05
I was very impressed with the results. It was awesome.
Sid Robinson
2022-05
The grooming center was wonderful!
Stephanie Bailey
2020-05
They always do a great job.
Tina Chreiger
2021-05
Good job.
Joe Ryneer
2022-05
Convenient
Monday | 8 AM-5 PM |
---|---|
Tuesday | 8 AM-5 PM |
Wednesday | Closed |
Thursday | 9 AM-5 PM |
Friday | 9 AM-5 PM |
Saturday | 9 AM-5 PM |
Sunday | 10 AM-6 PM |
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