Nature's Emporium Pet Food Market | Gift Store

4.5 (421)

3912 Brambleton Ave, Roanoke, VA 24018
(540) 772-1980
mynaturesemporium.com

Claimed
Pet supply store
Candle store
Gift shop
Pet groomer
Toy store

From the business

  • Small business

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Jason Peters

2024-02

It's a great pet store that's not cookie cutter like a Petco/PetSmart. The store is warm, inviting and comfortable instead of sterile, prepackaged and made to look the same box store aesthetic. Besides the usual pet store items like they have a huge variety of gifts and trinkets, most that can be found in a breed specific item which most pet lovers like and the box stores don't really carry. They also have a huge variety of food for your dog/cat/pet. They have grooming and daycare on site but I have not used either and of course, they allow dogs.

Dr. De-dee “De-dee”

2024-01

Outstanding Grooming Salon! Today is the second time I’ve taken my golden doodles to Tess. I’ve had these goldendoodles for over six years and she does the best job out of anyone between here and Richmond. I don’t know her personally this is not a paid advertisement. This is simply me showing appreciation for the work she does!!

Fred Fischer

2024-04

Found what I needed in seconds, with the assistance of a very helpful associate that listened to my needs and even helped carry some bulky items to my SUV. VERY well organized store.

Casey Davis (PsyD)

2022-05

This place is hugeand has everything your dog/cat/birds could ever need. The store is the cleanest store I have been to and the staff is incredibly friendly. My puppies are so happy. Definitely will be going again.

Jennifer Barringer

2023-10

Our dog was groomed here and it's worlds better than other places. They were patient and compassionate with her and really took their time to keep her from being terrified. I picked up a happy dog from them, and I was so happy I almost cried.

HensAndHounds

2019-05

Nothing but praise for this store!I was in a bind trying to find the only dog food I can feed one of my three dogs, so I called the store and spoke to Katelyn.They not only had the food I needed, but they delivered it to my front door for free same day I ordered it!!👍While I have never actually been in the store I am definitely going to be going there on one of these weekends to thank her in person!There is less than a handful of stores in a 50 mile radius that carries the food I need and most needed to be special-ordered but not this store, they always have it on the shelf!I simply cannot say enough good things about this store even though I have not been inside it yet, I sure when I do I will LOVE it!!The customer service is wonderful!They definitely go above and beyond for you!Thank you again so much Katelyn!! ♥️

Rachel

2024-01

Highly recommend this store! Large selection, very clean, and friendly staff. Wish I had stopped in a long time ago.

Timmy Doss

2023-12

Terrible service and very rude the lady’s were very nice but the young kid acts like he don’t wanna be there and the other one with on the floor or sometimes in register is rude and is always staring inappropriately at other employees and customers. Very creep do not like the feeling at all. Will not be comin back unless that’s addressed

Kima Hashem

2023-05

Great place during the shortage of Cat Food for the times we live in, this place stays pretty well stocked! I have a Bengal Cat and he lovvvvved the varieties that are offered here, not the same ol same ol. Plus I had coupons and you can get points for rewards etc. Libra the Lil Leopard curled up after a yummy Crab Mix’ up can, only sold at Natures Emporium!

Lloyd Parlee

2023-05

Great spot and helpful staff, almost to many pet food options. Very nice quality bird feeders at a good price as well.

Paul VanWagoner

2024-02

Such a cool place. So welcoming. They are great to bring your dogs to too.

Penny Booze

2024-01

I get my Dog & Cat food here. Broad selection of quality pet products for your Fur Babies!🐾🐾

Vivian Womble

2019-05

Excellent Customer Service always says hi to my Skye. Treats are delicious. Doggie Day Care also is an added bonus when I need to go to doctor appt. And Skye just needs to play and run. Highly recommend Natures Emporium to all animal lovers.

Ryan Driscoll

2023-08

Only been in there once. Everything from the great prices to the friendliest and most helpful staff around makes this place the only shop I'll be going to, from here on out, for all my pet supply needs.

DeAnna Tyree

2023-11

Very nice store. Wonderful items and I look forward to shopping there again.This was my first visit to the store.

Denise W

2023-09

Friendly staff, the pet wash area was nice and clean and easy to use with everything provided. They have a huge selection of high quality pet food.

Beverly Shumar

2023-06

I love this place. It's a different kind of pet store. And my Diamond 💎. Loved it too.. I like the variety of dog Bones they have. The loose crunchy kind

Hannah Leigh

2023-05

Amazing ownership. We have a dog that is allergic to just about all animal proteins and they brought in several exotic treats for us to try for her. She loves kangaroo and ostrich... can't wait to try more. Thank you all

Robin Hungate

2022-05

Went in to get some training treats, training pouch & a new collar for my dog going into training this week.Associates were very pleasant and helpful. Employee walked me to all locations of the items I was looking for that day.They have a wide variety of brands and items to set you up and make your dog the happiest on the block.

Jeremy Bennington

2024-04

Good selection, wide variety of pet supplies

Alexia P.

2023-06

This store has everything. I wish I knew about this place when my senior was alive. I went to help a friend and was stunned. I will definitely be bringing my next pet here for all pet needs.

Sara Yacoubian

2021-05

Best selection of pet supplies in the city. They focus on brands that actually care about animal wellness and sustainable sourcing.If you have a pet with weird dietary needs and feel the need to try obscure hippy brands of food, look no further: these guys have it. Reasonably priced and, again, an incredible selection.Staff is helpful and friendly too. This place is the best argument for shopping local.

john koch

2022-05

Good selection of treats and food. I use the self wash dog station which is really nice and only $20 for an hour. You can hook your dog into a tub so they can't run away during the bath. The staff is friendly when you can find them.

Barbara Schafer

2023-05

I just love going to this store! There is always something new. The people are very nice. What I like the most is I can buy quality food for my fur baby I don't have to worry about what is in my pet's food.

Ruth Inman

2019-05

This is the perfect store to get most of your pet supplies. Some items a little pricey but worth the money. We have gone here to help socialize our rescue Rottie and the staff has been awesome! It has also been a great resource for dog-friendly venues.

Maggie Oliveri

2020-05

2nd update: Store Management has reached out to me by phone mail message letting me know that they have refunded my money on store credit if I come in again, will speak with cashiers regarding special circumstances and they hope not to lose me as a customer.Update: Previously I had rated this store very high. I've bought all my dog food for two years here and many treats and other things. I've even used the groomer.Less than 48 hours ago I bought two bowls for my dog. I decided the one was too big so I tried to remove the sticker on the smaller one. After about 16 hours of soaking in hot water I could not remove the sticker on the inside of the bowl. I just tried to return them and they refused to accept my returns. Neither ever sat on the floor or went near my animal. I find a policy of no reasonable returns to be completely ridiculous in this day and age. If a store is not going to accept returns that should be made clear at check out. They've lost a valuable customer who has shopped here a lot I'm not only angry but very disappointed. I'm sure Amazon will send me my dog food. I was trying to support local.Old review: Great place for hard to find dog and cat food. Also a nice gift section and very friendly employees!

Renee Olson

2022-05

Huge selection of gifts for pet loving humans, and also specialty and hard to find goods for your pets! They also have a self serve dog wash, in house groomer, and a doggie daycare. Their self dog wash is charged by the session, rather than by the minute, which for me and my 50lb fluffy akita mix is a much better deal, as he takes forever to dry. Love it!

Erin Contour

2019-05

I enjoy this store. It's clean, bright, will stocked and for what I buy had the best prices when you consider their buy 12 cases get one free thing. With three dogs, that's not hard to do with canned food. They remember my dog by name and always say hello when your walk in. Great job guys!

BJ Palmer

2022-05

Staff is always helpful! The only store that carries Harrison pet Bird Food. Its the top pelleted food for your bird, and highly suggested by avian veterinarians. They are kind here, they carry my heavy bags to my van- a much appreciated help to me these days.

Anita Tingle

2023-05

Well(ish) stocked pet shop with allll the best pet food brands. I have a picky pitbull with a list of allergies so long, that homer himself would call it epic. Orijen is the only brand I've found that really works for him! Shop is well organized, and has a pet wash station! The staff are helpful and super nice.Why no 5stars?? Treat selection leaves A LOT to be desired. If that was a bit more beefed up with single ingredient larger chews. This would be 5 start FOR SURE.Edit of review: I have been going to Natures emporium for over a year now. I have updated them to a five star. The staff are really great and always super helpful. The treat section has also beefed up in the time I have been shopping there. If you have a dog with a lot of allergies (looking at you bully breeds) they have a lot of single ingredient treats and a great food selection.

Opening Hours

Monday 9 AM-7:30 PM
Tuesday 9 AM-7:30 PM
Wednesday 9 AM-7:30 PM
Thursday 9 AM-7:30 PM
Friday 9 AM-7:30 PM
Saturday 9 AM-7:30 PM
Sunday 11 AM-6 PM

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