CVS

Larell McCadden

2023-12

Today is 12/4/23 & if I could give ZERO stars, I definitely would!Per the front door, CVS opens at 8am... I walked up to the door around 7:59 and stood there until 8am, come 8am and the doors are still locked so I knocked on the glass.. NO ANSWER. I automatically gave the employees grace by saying, " maybe they're in the bathroom or lost track of time stocking shelves, BUT no that was not the case. The time is now 8:08am and I'm upset, the store is still closed and the lights are on, so I walk back to my car and proceed to get in. As I start my vehicle, I see a vehicle pull into the parking lot and a Caucasian jumps out with keys in her hand speed walking to the front doors. By this time I am upset so I leave and drive over to the Towers CVS location.. ...Please open the doors to your store on time, the public would appreciate it!!!!!!!!!!!!!!!!!!!!!!!!!

Knox Assana

2023-11

Spoke on the phone with someone from the pharmacy because I was trying to get some information about refilling my birth control. I have to have a dose of this medication every 90 days or it could have life ruining consequences on my health. I very clearly explained this to the pharmacist, and asked when I need to submit my refill in order to make sure I have my medication on time. I picked up (and took) my last prescription on august 14th, this woman told me to submit an order for a refill in December and I can have it by January. When I informed her that I have to have my medication by no later than November 12th in order to be within the 90 day window, her response is to tell me "well I guess just order it a week before you need it?" The whole encounter had a really weird vibe. Either they've got our medications in the hands of people who have no idea what they're talking about, or they've got people working the pharmacy who are trying to intentionally cause people to be late on this medication as part of some insane anti-contraceptive agenda. Either way it is entirely unacceptable that they've got people like this in charge of people's medications. I'm lucky I know how to use a calendar and didn't just take this woman's word for it. Transfer your prescriptions elsewhere if you value your health, because the employees at the pharmacy here definitely don't care about the wellbeing of any of their patients.

Claudia Luviano

2023-08

I needed help with my prescription and Kimberly from the pharmacy department went above and beyond to help me. She's kind, had compassion, and over all amazing customer service.

Carrie Elizabeth

2022-05

Excellent customer service from Steven every visit. He is patient and personable. He was especially helpful when I needed a money order. He showed me how to fill it out & let me keep a pen. Above & beyond. Best CVS.

Femme Fatale

2023-05

I live in the Southeastern area, so when I moved here last year, I chose this local CVS. I recently switched to an online pharmacy. I'm not happy with this location's issues with not being able to stay open at posted hours or not available to talk on the phone. Also what makes this worse, is that I can't apparently get a Rx in progress switched over to a more "working/available" CVS location in Roanoke. That's messed up. If this particular CVS is so short staffed that they can't be available, then they need to close down. Sorry.

Charles Hamblin (Jes-Me)

2023-05

I was profiled in this Pharmacy and was told to find another PharmacyBecause I wasn't the kind of customer they wanted.I DIDYou can keep what ever prescriptions of mine you have.Not Very Nice PharmacistHave a nice day

chey !

2023-05

My dad was racially profiled at this store, which is disgusting in 2022. My dad audibly heard an associate call for security to enter the sales floor a few moments after he began to walk in. This was an hour before closing, so he was the ONLY customer. He was then confronted and aggressively stared at by a male assumed to be security/LP. My dad does not frequent this store often, and for that reason I believe the sole reason why security was alerted is because he’s a tall, dark skin black man. Won’t be back here ☺️

Misty Bivens

2022-05

Much more efficient, friendly, and accommodating than the Towers CVS. Despite not being open 24 hours like Towers, it's worth going out of your way if need be in order to get what you need more efficiently.

Emily Ryan

2018-05

The pharmacy staff are very knowledgeable and efficient. Store is always clean and well stocked up. I also love how the store isn't overly big but still has everything I need.

Wht Mlrd

2022-05

Appointment scheduled for a vaccine. I’m on time. Nope. You have to wait an hour in this germ infested place. What is the point of the appointment? Now who is putting lives at risk. What a joke.

Teeya Kauai

2016-05

Awesome pharmacy staff!!! I had surgery and my insurance wasn't going thru they worked until it was resolved!!! I love CVS!!! They are awesome and care about their customers!!!

Harold “H-mann” Giggetts

2023-05

Well I have to say the 9th street s.elocation has the best people I've ever come across,the greet,help, and never have an attitude when it comes to asking to help find anything

Michelle VN

2023-06

Not a lot of products are offered and it's entirely too expensive for no reason

Jorge. A Ginarte

2019-05

I waited for over 30 mins for someone to answered the phone, and when they answer it was as if i was bothering them. The only reason, i am using this pharmacy is because it is where my insurance is covered.

Rick Pinson

2022-05

Great people. They will help you get the best price for you. They know there stuff. And are very helpful. Love em.

The Charmed One NichandKayla

2022-05

Never picks up the phone when you call for the pharmacy doesn't matter how long you've been waiting horrible customer service

Elizabeth Gantt

2019-05

The costumer service lady didn't pay any attention to us when we walked in, no welcome to CVS or anything and when my boyfriend and I were talking about the pharmacy she didn't tell us it was closed, the store was very dirty and items were shattered everywhere and the parking lot was very trashy

Brandon Minter

2017-05

Says online that they close at 9 PM on Saturday. A friend of mine rode his bike up to the store because he needed something and they were closed at 7:30

Desiree Vermillion

2023-05

Jason the pharmacist was down right rude and refused to give me the information.

Candy

2023-07

I don't like shopping in CVS

Margaret Horton

2021-05

It's very clean and orderly and everyone is very nice and helpful.

Hey thats pretty good

2023-05

They don’t know how to answer a phone

Tiffany Gladfelter

2018-05

This store always has everything and nicely stocked but so expensive.

Jeanette Barrios

2023-06

Best Pharmacy Team EVER !!

Russel Alvarez

2019-05

Terrible service, with people who acted superior to everyone

Kristina Cerabono

2019-05

For the most part, it's not too bad

LoveAll MyGrandbabies

2023-05

I love CVS deals

Angela Reeves

2022-05

I always shop at CVS .

Jennifer

2021-05

Familiar faces great staff

Justin Moock

2020-05

Yo ho,good to go!